InconnectInconcert
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Related Products
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About
Dial is a communication stack for AI agents that gives software its own real phone identity: a number it controls to place and receive voice calls, send and receive SMS, and message over WhatsApp through one REST API, MCP server, CLI, or SDK. It rebuilds a telephone stack originally designed around humans, SIM cards, carrier contracts, handsets, and verification flows so autonomous agents can communicate without dedicated hardware or manual carrier setup. Agents can provision a real phone number, make AI voice calls that follow instructions such as booking, confirming, or following up, and use live transcription with optional transfer to a human. Dial also supports two-way SMS and WhatsApp messaging, inbound calls and texts, AI receptionist behavior, and streamed inbound events. Agents can receive SMS verification codes for phone-gated workflows and react to communication events programmatically.
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About
Inconnect is a cloud-based omnichannel contact center platform designed to centralize and manage all customer interactions across voice and digital channels within a single unified environment, enabling organizations to deliver consistent and efficient customer experiences at scale. It integrates channels such as phone calls, email, web chat, WhatsApp, and social media into one interface, allowing agents to handle all communications from a unified interaction queue while accessing real-time customer history and business data to improve response quality. It includes intelligent routing and automated distribution capabilities that assign interactions to the most suitable agents based on skills, segmentation, and contextual information, optimizing resolution rates and operational efficiency. Inconnect supports both inbound and outbound operations with advanced dialing engines, predictive algorithms, and campaign management tools that maximize agent productivity.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
AI developers and agent builders seeking to give autonomous software its own phone number for voice calls, messaging, inbound communication, and phone-based workflows
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Audience
Customer experience teams and contact center managers wanting to unify, automate, and optimize multi-channel customer communication and support operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$3 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDial
Founded: 2026
United States
getdial.ai/
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Company InformationInconcert
Founded: 2001
Spain
www.inconcertcx.com/en/products/inconnect
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Alternatives |
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Categories |
Categories |
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Integrations
WhatsApp
ChatGPT
Claude
Cursor
Facebook
Grok
Inagent
Inconcert
Infunnel
Inspeech
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Integrations
WhatsApp
ChatGPT
Claude
Cursor
Facebook
Grok
Inagent
Inconcert
Infunnel
Inspeech
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