ServiceMobilityServicePower
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Related Products
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About
Dial 72 is an AI receptionist platform designed specifically for HVAC contractors.
The platform helps HVAC businesses handle inbound customer calls when office staff are busy, unavailable, or off duty.
Dial 72 can answer calls, gather service information, schedule appointments, recognize urgent situations, and help maintain a consistent customer experience throughout the day and after normal business hours.
Core capabilities include:
- 24/7 AI call answering
- HVAC service intake
- Appointment scheduling
- Emergency escalation
- Maintenance-plan recognition
- Replacement-lead identification
- English and Spanish conversations
- Two-way customer communication
- Calendar integration
- CRM and field-service workflow integration
Dial 72 is designed around the language and operational requirements of HVAC companies rather than functioning as a generic receptionist tool.
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About
ServicePower's Mobile Workforce Solution provides your field technicians with real-time access to the tools, processes, and information they need to complete their service jobs on the first try. With increased visibility and standardization, customers know what to expect from your technicians, improving your customer experience and your brand reputation. ServicePower's Mobile Workforce Solution, ServiceMobility, reduces operational costs, improves the customer experience, and increases the lifetime value of every customer. See how ServiceMobility can innovate your modern field service organization with a personalized demo. ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Electrolux and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
HVAC contractors, Heating and cooling companies, Residential HVAC businesses, HVAC service departments, HVAC dispatch teams, Small and midsize, HVAC companies
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Audience
Companies searching for a solution to manage and improve their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$95/month
Free Version
Free Trial
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PricingContact ServicePower for pricing details.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDial 72
Founded: 2026
United States
dial72.com
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Company InformationServicePower
Founded: 1996
United States
www.servicepower.com/products/mobile-technician-enablement
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
No info available.
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Integrations
No info available.
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