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About

Dial 72 is an AI receptionist platform designed specifically for HVAC contractors. The platform helps HVAC businesses handle inbound customer calls when office staff are busy, unavailable, or off duty. Dial 72 can answer calls, gather service information, schedule appointments, recognize urgent situations, and help maintain a consistent customer experience throughout the day and after normal business hours. Core capabilities include: - 24/7 AI call answering - HVAC service intake - Appointment scheduling - Emergency escalation - Maintenance-plan recognition - Replacement-lead identification - English and Spanish conversations - Two-way customer communication - Calendar integration - CRM and field-service workflow integration Dial 72 is designed around the language and operational requirements of HVAC companies rather than functioning as a generic receptionist tool.

About

OnCrew is an AI answering service built for home-service contractors (HVAC, plumbing, electrical, roofing, and more). It answers inbound calls in about two rings, 24/7, captures job details and caller information, runs trade-specific urgent-call triage, and emails a summary and recording after each call. Every call also produces a full transcript and a sentiment flag in a simple dashboard, so owners can review jobs from the field. Emergency calls are triaged with trade-specific questions, and urgent work is flagged for immediate handoff to the owner. OnCrew provisions a dedicated business phone number that works with call forwarding from any existing line, connects to Google Calendar for scheduling, and passes leads to other tools through Zapier. Setup is self-serve: pick a plan, describe the business, and OnCrew builds the receptionist automatically. Plans start at $49 per month with a 14-day free trial and no credit card required. Built for solo operators and small multi-truck teams.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

HVAC contractors, Heating and cooling companies, Residential HVAC businesses, HVAC service departments, HVAC dispatch teams, Small and midsize, HVAC companies

Audience

Home-service contractors and trade businesses (HVAC, plumbing, electrical, roofing, appliance repair), from solo operators to small multi-truck teams.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$95/month
Free Version
Free Trial

Pricing

$49/month
Starter $49/month, Pro $149/month, Multi-Truck $349/month. Every plan includes a 14-day free trial with no credit card required, a dedicated business phone number, 24/7 AI call answering, call summaries and recordings by email, and a monthly call allowance.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dial 72
Founded: 2026
United States
dial72.com

Company Information

OnCrew
Founded: 2026
United States
oncrew.ai

Alternatives

Alternatives

Categories

Categories

Integrations

Google Calendar
Zapier

Integrations

Google Calendar
Zapier
Claim Dial 72 and update features and information
Claim Dial 72 and update features and information
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