Device42

Device42

Device42, A Freshworks Company
4.7 out of 5 stars
ManageEngine OpManager

ManageEngine OpManager

ManageEngine
4.8 out of 5 stars
Device42 ManageEngine OpManager

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Device42:

About

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.
ManageEngine OpManager:

About

OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.
Device42:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ManageEngine OpManager:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Device42:

Audience

Device42 serves the information technology industry. Data centers with more than 100 devices are entry-level candidates for Device42.
ManageEngine OpManager:

Audience

IT professionals
Device42:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
ManageEngine OpManager:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Device42:

API

Offers API Supported
ManageEngine OpManager:

API

Offers API Not Supported
Device42:

Screenshots and Videos

ManageEngine OpManager:

Screenshots and Videos

Device42:

Pricing

$1499.00/year
Pricing is based on the number of devices and IP addresses.
Free Version Not Supported
Free Trial Supported
ManageEngine OpManager:

Pricing

$95.00/one-time
Based on number of devices to be monitored.
Free Version Supported
Free Trial Supported
Device42:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.4 / 5
support 4.8 / 5
ManageEngine OpManager:

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.5 / 5
support 4.5 / 5
Device42:

Pros & Cons from Real Users

Pros

  • It is easy to install and configure. The reports are completely customizable. Seamless integration with third party applications. It allows us to discover networks, physical and virtual servers easily and import data. It allows visualizing of application dependency mapping.
  • The best feature of Device 42 is that it is highly customizable and flexible in terms of integration with other software programs. The user interface of the software is designed in such a way that it displays all the necessary data in an organized manner. It offers various pre-defined reports and built-in dependency mapping topologies that cut down the input time and increases the overall productivity.
  • Device42 is a great software product that our business team really requires to work on a day to day basis. It is very helpful and really increases productivity.
  • The Room, Rack, and Device model layouts are some of the best features in Device 42. Very much a lightweight Visio for building server rooms, cable diagrams, and rack elevation diagrams for ones IT companies.
  • I like how customizable and versatile of an infrastructure platform Device42 is. The support is better than its peers.

Cons

  • Occasionally the system may be slow which can cause decrease in speed of completing tasks.
  • The user interface and the graphics used in the software feels a bit outdated in use.
  • Not many issues specifically with the product or software. There could be some more functionality built into the product.
  • The UI is a bit dated, lacks modern graphic elements like one we need for a pure data center operations.
  • It can feel slow at times/somewhat laggy, due to how central it is.
ManageEngine OpManager:

Pros & Cons from Real Users

Pros

  • I like the extensibility of the platform. It crams alot of function into the gui which is both nice and overwhelming as a default setting.
  • The intuitive dashboard, real-time network monitoring, and timely alerts help simplify network management and quickly identify and troubleshoot issues.
  • I use OpManager Nexus to monitor about 100 network switches, both Layer 2 and Layer 3, at a large R&D campus. Three features matter most to me in daily use: 1. Down alerts: I've configured alert rules so I get an automatic notification whenever a switch goes down, without having to check devices manually. 2. Daily alarm report: every morning I receive an email listing all current alarms, which gives me a quick start-of-day view of the network's health. 3. Scheduled configuration backup: I've set up automatic monthly backups of all the switches, so configurations are saved without manual effort. 4. AD/RADIUS integration was really easy and helps me in keeping the application secure from unauthorised login. I've been using it for 4 months as a network administrator at IndianOil Corporation and so far the overall performance of the application is good. The pricing is also competitive.
  • ManageEngine OpManager provides comprehensive network and server monitoring with an intuitive interface and strong alerting capabilities. The dashboards are customizable, deployment is straightforward, and the reporting features help our IT team proactively identify and resolve issues before they impact business operations. It supports a wide range of devices and integrates well with existing infrastructure.
  • Customized Dashboard that provides an overview of all devices in a single dashboard. Makes device monitoring and management easier. Improves visibility into device status and performance. Customizable based on user and business requirements.

Cons

  • Device Templates. Auto discover + device templates = a lot of rework and undoing what i didnt ask for from the default settings(think 100's broken monitors out of the gate) . Placing devices in groups is a joke. You cannot actually do any type of monitoring policy applications on a group level.
  • Some advanced features require additional configuration, and the licensing can be expensive as the network grows.
  • We use OpManager Nexus to monitor around 100 network switches, a mix of L2 and L3, at our R&D centre in Faridabad. Getting it configured was the hardest part. Commissioning wasn't a one-sitting job. It took us several sessions to get discovery, alerting and everything else working the way we wanted, so plan for real time up front rather than expecting a quick install-and-go. Once it was settled, though, day-to-day use has been smooth. Alerts come through automatically as configured, mostly when a switch goes down, so we hear about problems without watching a dashboard. I also get a daily morning email listing the alarms, which is a handy way to start the day. We've scheduled automatic monthly backups of all the switch configurations too, and that's one less manual task to remember. My main criticism is that the platform doesn't always feel like one product. Modules like Applications Manager and Network Configuration Manager (NCM) can feel like separate tools stitched together rather than parts of a single seamless platform. Moving between them reminds you of that. Overall, a solid fit for monitoring a mid-sized switch estate, as long as you budget time for the initial commissioning.
  • The initial configuration for advanced monitoring scenarios can be time consuming. Some features require additional licensing, and large environments may need performance tuning to optimize dashboard responsiveness.
  • May require initial setup and configuration. A large number of devices may make the dashboard look crowded. Customization can increase complexity. May require additional resources to maintain and update. Performance could be affected when displaying data from many devices simultaneously.
Device42:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
ManageEngine OpManager:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Device42:

Company Information

Device42, A Freshworks Company
Founded: 2011
United States
www.device42.com
ManageEngine OpManager:

Company Information

ManageEngine
Founded: 1996
India
www.manageengine.com/network-monitoring/
Device42:

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Device42:
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Device42:
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Device42:
ManageEngine OpManager:
Auvik

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Device42:

Categories

ManageEngine OpManager:

Categories

Device42:

Data Center Management Features

Audit Trail Not Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Supported
Device Auto Discovery Supported
Diagnostic Testing Not Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Not Supported
Multi-User Supported
Power Management Supported
Sarbanes-Oxley Compliance Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Not Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Not Supported

Network Mapping Features

Color Codes / Icons Not Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Asset Tracking Features

Activity Tracking Not Supported
Audit Trails Not Supported
Barcoding / RFID Supported
Checkout / Check-In Not Supported
Depreciation Tracking Supported
Disposal Tracking Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Supported
Reservations Not Supported
Service History Not Supported

Barcoding Features

Barcode Generation Supported
Barcode Scanning Supported
Custom Labels Supported
Inventory Management Supported
Label Templates Supported
Receiving Labels Not Supported
RFID Not Supported
Serial Number Tracking Supported
Shipping Labels Not Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Not Supported
IT Asset Management Supported
License Management Supported
Performance Management Not Supported
Relationship Mapping Supported

Continuous Integration Features

Build Log Not Supported
Change Management Supported
Configuration Management Supported
Continuous Delivery Not Supported
Continuous Deployment Not Supported
Debugging Not Supported
Permission Management Not Supported
Quality Assurance Management Not Supported
Testing Management Not Supported

DevOps Features

Approval Workflow Supported
Dashboard Supported
KPIs Not Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Not Supported
Release & Deployment Management Not Supported
Self Service Portal Not Supported

Inventory Management Features

Alerts/Notifications Not Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Not Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Network Access Control (NAC) Features

Authentication Supported
Authorization Supported
Automated Hotfix / Updates Supported
Centralized Policy Management Supported
Dashboard Supported
Device Auto-Provisioning Supported
Device Self-Registration Not Supported
Posture Assessment Not Supported
Quarantine / Remediation Not Supported
Secure Guest Access Not Supported
ManageEngine OpManager:

Data Center Management Features

Audit Trail Supported
Behavior-Based Acceleration Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Supported
Power Management Not Supported
Sarbanes-Oxley Compliance Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Supported

Application Development Features

Access Controls/Permissions Supported
Code Assistance Not Supported
Code Refactoring Not Supported
Collaboration Tools Supported
Compatibility Testing Not Supported
Data Modeling Not Supported
Debugging Not Supported
Deployment Management Not Supported
Graphical User Interface Not Supported
Mobile Development Not Supported
No-Code Not Supported
Reporting/Analytics Supported
Software Development Not Supported
Source Control Not Supported
Testing Management Not Supported
Version Control Supported
Web App Development Not Supported

Application Performance Monitoring (APM) Features

Baseline Manager Not Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Not Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Load Balancing Features

Authentication Not Supported
Automatic Configuration Supported
Content Caching Not Supported
Content Routing Supported
Data Compression Not Supported
Health Monitoring Supported
Predefined Protocols Supported
Redundancy Checking Supported
Reverse Proxy Not Supported
Schedulers Not Supported
SSL Offload Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Not Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Network Security Features

Access Control Not Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Supported
Vulnerability Scanning Supported

Network Traffic Analysis (NTA) Features

Anomalous Behavior Detection Supported
High Bandwidth Usage Monitoring Supported
Historical Behavior Data Supported
Identify High Network Traffic Sources Supported
Network Transaction Visibility Supported
Stream Data to IDR or Data Lake Not Supported
Traffic Decryption Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Not Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Not Supported
Network Analysis Supported
Network Monitoring Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Not Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

Server Management Features

CPU Monitoring Supported
Credential Management Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Supported
Patch Management Not Supported
Scheduling Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Not Supported
Policy-based Automation Not Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Not Supported

Virtualization Features

Archiving & Retention Not Supported
Capacity Monitoring Supported
Data Mobility Not Supported
Desktop Virtualization Not Supported
Disaster Recovery Supported
Namespace Management Not Supported
Performance Management Supported
Version Control Not Supported
Virtual Machine Monitoring Supported

VoIP Monitoring Features

Alerts / Notifications Supported
Call Detail Record (CDR) Analysis Not Supported
Call Quality Monitoring Not Supported
IP SLA Monitoring Supported
Jitter Testing Supported
Latency Monitoring Supported
MOS Monitoring Not Supported
Packet Loss Monitoring Supported
QoS Monitoring Supported
Reporting / Analytics Supported
Troubleshooting Supported
Device42:

Integrations

Axonius Supported
Atlassian Insight Supported
BackBox Supported
Chef Supported
Cherwell Software Supported
Deepser Supported
HaloCSM Supported
Jira Supported
Jira Service Management Supported
JupiterOne Supported
ManageEngine AlarmsOne Not Supported
ManageEngine OpUtils Not Supported
ManageEngine ServiceDesk Plus Not Supported
NetFlow Analyzer Not Supported
SaltStack Supported
ServiceNow Supported
Splunk Cloud Platform Supported
Splunk Enterprise Supported
Vivantio Supported
Zendesk Supported
ManageEngine OpManager:

Integrations

Axonius Supported
Atlassian Insight Not Supported
BackBox Not Supported
Chef Not Supported
Cherwell Software Not Supported
Deepser Not Supported
HaloCSM Not Supported
Jira Not Supported
Jira Service Management Not Supported
JupiterOne Not Supported
ManageEngine AlarmsOne Supported
ManageEngine OpUtils Supported
ManageEngine ServiceDesk Plus Supported
NetFlow Analyzer Supported
SaltStack Not Supported
ServiceNow Not Supported
Splunk Cloud Platform Not Supported
Splunk Enterprise Not Supported
Vivantio Not Supported
Zendesk Not Supported
Device42:
Claim Device42 and update features and information
Claim Device42 and update features and information
ManageEngine OpManager:
Claim ManageEngine OpManager and update features and information
Claim ManageEngine OpManager and update features and information