Device42

Device42

Device42, A Freshworks Company
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About

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

About

OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Device42 serves the information technology industry. Data centers with more than 100 devices are entry-level candidates for Device42.

Audience

IT professionals

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1499.00/year
Pricing is based on the number of devices and IP addresses.
Free Version Not Supported
Free Trial Supported

Pricing

$95.00/one-time
Based on number of devices to be monitored.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.4 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • It is easy to install and configure. The reports are completely customizable. Seamless integration with third party applications. It allows us to discover networks, physical and virtual servers easily and import data. It allows visualizing of application dependency mapping.
  • The best feature of Device 42 is that it is highly customizable and flexible in terms of integration with other software programs. The user interface of the software is designed in such a way that it displays all the necessary data in an organized manner. It offers various pre-defined reports and built-in dependency mapping topologies that cut down the input time and increases the overall productivity.
  • Device42 is a great software product that our business team really requires to work on a day to day basis. It is very helpful and really increases productivity.
  • The Room, Rack, and Device model layouts are some of the best features in Device 42. Very much a lightweight Visio for building server rooms, cable diagrams, and rack elevation diagrams for ones IT companies.
  • I like how customizable and versatile of an infrastructure platform Device42 is. The support is better than its peers.

Cons

  • Occasionally the system may be slow which can cause decrease in speed of completing tasks.
  • The user interface and the graphics used in the software feels a bit outdated in use.
  • Not many issues specifically with the product or software. There could be some more functionality built into the product.
  • The UI is a bit dated, lacks modern graphic elements like one we need for a pure data center operations.
  • It can feel slow at times/somewhat laggy, due to how central it is.

Pros & Cons from Real Users

Pros

  • ManageEngine OpManager provides comprehensive network and server monitoring with an intuitive interface and strong alerting capabilities. The dashboards are customizable, deployment is straightforward, and the reporting features help our IT team proactively identify and resolve issues before they impact business operations. It supports a wide range of devices and integrates well with existing infrastructure.
  • Customized Dashboard that provides an overview of all devices in a single dashboard. Makes device monitoring and management easier. Improves visibility into device status and performance. Customizable based on user and business requirements.
  • The key advantages of having an operations manager include:Increased Productivity: They map out existing workflows to identify bottlenecks and implement standardized processes that help employees work faster and more efficiently.Reduced Waste and Costs: By closely monitoring budgets, inventory, and supply chains, they minimize losses from overproduction, excess inventory, and equipment damage.Improved Product and Service Quality: They enforce strict quality control standards and procedures, ensuring that products are safe, durable, and consistent.Higher Customer Satisfaction: Operations managers align production and delivery times to customer expectations, which enhances the company's reputation and goodwill.Strategic Alignment: They translate high-level company goals into daily, actionable tasks, ensuring the organization reaches its quarterly and yearly targets.
  • ManageEngine OpManager provides a central place to monitor network devices, servers, availability, bandwidth usage, and performance. I liked the clear dashboards, real-time alerts, device discovery, and reporting features because they make it easier to identify problems without checking each device manually. The platform also provides useful performance trends that help with troubleshooting and capacity planning. Its monitoring and automation capabilities can save time, reduce repetitive work, and help an IT team respond to incidents before they seriously affect users.
  • Good device monitoring and alerting system, easy to use interface, and it is user friendly and reliable

Cons

  • The initial configuration for advanced monitoring scenarios can be time consuming. Some features require additional licensing, and large environments may need performance tuning to optimize dashboard responsiveness.
  • May require initial setup and configuration. A large number of devices may make the dashboard look crowded. Customization can increase complexity. May require additional resources to maintain and update. Performance could be affected when displaying data from many devices simultaneously.
  • High Stress and Pressure: Because operations managers are responsible for keeping the business running smoothly, they face constant pressure to improve efficiency, reduce costs, and meet strict deadlines.Poor Work-Life Balance: The role often requires long hours, including nights and weekends. Managers may need to handle irregular schedules and be on-call to deal with emergencies.Heavy Accountability: The buck stops with the operations manager. If there are supply chain failures, budget overruns, or departmental conflicts, they bear the brunt of the responsibility and accountability.Multitasking Burnout: Because they oversee multiple administrative departments (such as HR, IT, and logistics), they must juggle a dizzying array of tasks simultaneously, which can be mentally exhausting.Resistance to Change: Implementing best practices and optimizing workflows is a major part of the job, but it is often met with pushback and strong opposition from staff.Broad Scope of Responsibility: The role requires cross-functional knowledge across many domains, making it difficult to specialize and sometimes leading to a lack of personal brand building outside of the company.
  • The initial setup can be complicated, particularly when configuring many devices, alert thresholds, integrations, and monitoring rules. Some dashboards contain a large amount of information, which may feel overwhelming to a new user. Advanced features and additional modules may also increase the total licensing cost. The product would benefit from simpler onboarding, clearer explanations of intelligent alerts, and more guidance when configuring larger environments.
  • Some advanced features require additional licensing, initial configuration can take time,

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Device42, A Freshworks Company
Founded: 2011
United States
www.device42.com

Company Information

ManageEngine
Founded: 1996
India
www.manageengine.com/network-monitoring/

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Categories

Categories

ManageEngine OpManager serves as an application performance monitor by providing real-time visibility into the health and performance of critical applications. It tracks key metrics such as response time, resource usage, and transaction speeds, helping IT teams identify performance bottlenecks and ensure optimal application uptime. With customizable alerts and detailed reports, OpManager enables proactive monitoring and troubleshooting to prevent application downtime and performance degradation, ensuring seamless user experiences.

ManageEngine OpManager serves as a comprehensive Data Center Infrastructure Management (DCIM) solution by offering end-to-end monitoring and control over critical data center components. It provides real-time visibility into servers, network devices, storage systems, power units, and cooling infrastructure, helping ensure optimal performance, uptime, and energy efficiency. With capabilities like automated discovery, environmental monitoring, fault detection, and intelligent alerting, OpManager empowers data center teams to proactively manage assets, prevent outages, and streamline operations. Its unified dashboard, historical analytics, and multi-vendor support make it an ideal choice for efficiently managing complex and high-density data center environments.

ManageEngine OpManager is an effective data center management tool that monitors the performance and health of critical data center infrastructure, including servers, networks, storage devices, and virtual machines. It provides real-time insights, fault detection, and resource optimization to ensure high availability and efficient operation of data centers. With features like automated workflows, energy monitoring, and customizable dashboards, OpManager helps streamline data center management, reduces downtime, and enhances overall performance and capacity planning.

ManageEngine OpManager is a robust data center networking solution that provides comprehensive visibility and control over the entire data center infrastructure. It enables real-time monitoring of critical components such as switches, routers, firewalls, load balancers, servers, and storage devices, ensuring optimal performance and uptime. With capabilities like automated network discovery, topology mapping, fault detection, bandwidth analysis, and intelligent alerting, OpManager helps data center teams proactively identify issues, prevent downtime, and optimize resource utilization. Its scalable architecture and support for multi-vendor environments make it an ideal choice for managing complex, high-density data center networks efficiently.

ManageEngine OpManager is a robust hardware monitoring tool that provides real-time insights into the health and performance of critical hardware components, including servers, routers, switches, and storage devices. It tracks key metrics such as temperature, power usage, and hardware status, enabling IT teams to proactively identify and resolve potential issues before they impact system performance. With features like customizable alerts and detailed reporting, OpManager helps ensure hardware reliability and longevity. Its intuitive dashboards and visualization tools enhance visibility, making it easier to manage and optimize hardware resources effectively.

IT Automation Supported

ManageEngine OpManager is a robust IT automation solution that streamlines various IT management tasks, enhancing operational efficiency. It automates routine processes such as network configuration, performance monitoring, and alerting, allowing IT teams to focus on more strategic initiatives. With features like automated workflows, scheduled reporting, and proactive alerts, OpManager reduces manual intervention and minimizes the risk of errors. Its intuitive interface and customizable automation options enable organizations to optimize resource utilization and ensure consistent IT operations, ultimately improving service delivery and reducing downtime.

ManageEngine OpManager is a comprehensive IT infrastructure monitoring solution designed to help organizations ensure optimal performance and availability across their entire network. It provides real-time monitoring for critical IT resources including servers, switches, routers, firewalls, storage devices, and virtual environments. With advanced features such as automated network discovery, customizable dashboards, intelligent alerting, and performance analytics, OpManager empowers IT teams to proactively detect and resolve issues before they impact business operations. Its intuitive interface, scalability, and seamless integration with other IT management tools make it an ideal choice for enterprises seeking unified infrastructure visibility and control.

IT Management Supported

ManageEngine OpManager is a comprehensive IT management solution designed to monitor and manage network infrastructure, servers, and applications. It provides real-time insights into performance, identifies and resolves issues proactively, and ensures the availability of critical IT resources. With features like network mapping, automated workflows, fault detection, and performance reporting, OpManager streamlines IT operations and enhances efficiency. Its scalability and multi-vendor support make it suitable for managing IT environments of all sizes, ensuring smooth network performance and uptime across the organization.

Load Balancing Supported

OpManager provides comprehensive monitoring and management capabilities for load balancers, ensuring the optimal performance and availability of network resources. Its monitoring capabilities, visualization tools, and alerting mechanisms allow for constant availability, detailed performance monitoring, and visualization of inbound and outbound traffic through load balancers. OpManager's intuitive dashboards and graphical representations provide a comprehensive overview of network performance and resource utilization.

MSP Supported
Network Assessment Supported

ManageEngine OpManager is an effective network assessment solution that provides in-depth analysis and evaluation of network performance and health. It offers tools for discovering network devices, analyzing traffic patterns, and identifying vulnerabilities within the infrastructure. With features such as performance benchmarking, capacity planning, and detailed reporting, OpManager helps IT teams gain valuable insights into their network's strengths and weaknesses. This information enables organizations to make informed decisions about network improvements, optimize resource allocation, and enhance overall network efficiency and reliability.

ManageEngine OpManager functions as a powerful network bandwidth monitoring solution, enabling IT teams to gain deep visibility into traffic patterns and bandwidth utilization across the network. By leveraging flow technologies such as NetFlow, sFlow, J-Flow, and IPFIX, OpManager captures granular traffic data to identify top talkers, applications, protocols, and conversations consuming bandwidth. This helps administrators detect network congestion, unusual spikes, and potential misuse, allowing for informed capacity planning and faster troubleshooting. With intuitive dashboards, real-time traffic graphs, and customizable alerts, OpManager empowers organizations to optimize bandwidth usage, enhance network performance, and ensure uninterrupted service delivery.

Network Discovery Supported

ManageEngine OpManager is an effective network discovery solution that automatically identifies and maps all devices within a network. It provides comprehensive visibility into the network infrastructure, including routers, switches, servers, and other components, enabling IT teams to understand their network topology. With features like automatic device classification, real-time updates, and detailed reporting, OpManager simplifies the management of complex networks. This powerful tool helps organizations maintain accurate inventories, optimize resource allocation, and enhance overall network performance by providing valuable insights into device relationships and connectivity.

Network Management Supported

ManageEngine OpManager is an all-in-one network management solution that provides comprehensive monitoring and management of network infrastructure. It offers real-time visibility into the performance and health of network devices, including routers, switches, servers, and firewalls. With features like fault detection, bandwidth monitoring, and traffic analysis, OpManager enables IT teams to identify and troubleshoot network issues quickly. Its customizable dashboards, automated alerts, and detailed reporting enhance operational efficiency and decision-making. This powerful tool streamlines network management, ensuring optimal performance, reliability, and uptime across the organization.

Network Mapping Supported

ManageEngine OpManager functions as a network mapper by providing a visual representation of the entire network infrastructure. It automatically discovers and maps network devices, showing connections and dependencies between routers, switches, servers, and other components. This visualization helps IT teams understand network topology, identify bottlenecks, and troubleshoot issues effectively. With its intuitive interface and real-time updates, OpManager enhances network management by making it easier to monitor and optimize network performance.

Network Monitoring Supported

ManageEngine OpManager is a comprehensive network monitoring tool that provides real-time visibility into the performance and health of network devices such as routers, switches, servers, and virtual machines. It offers fault detection, bandwidth monitoring, and performance analysis with customizable dashboards and alerts. OpManager supports multi-vendor environments, provides automated root cause analysis, and offers scalability for small to large networks. It also features network mapping, cloud, and virtualization monitoring, making it an all-in-one solution for maintaining optimal network performance and uptime.

Network Security Supported

ManageEngine OpManager, as a network security monitor, provides real-time detection of network anomalies and potential security threats. It monitors device configurations, tracks unauthorized changes, and ensures compliance with security policies. With proactive alerting, OpManager helps identify suspicious traffic patterns, potential vulnerabilities, and performance issues, enabling quick response to mitigate risks. It also integrates with firewall and intrusion detection systems, enhancing network security by offering visibility into potential attacks and breaches.

ManageEngine OpManager is a powerful network traffic analysis solution that provides deep insights into network usage and performance. It monitors traffic patterns, bandwidth consumption, and application performance across the network, enabling IT teams to identify bottlenecks, troubleshoot issues, and optimize resource allocation. With features such as real-time monitoring, detailed reporting, and customizable dashboards, OpManager helps organizations gain visibility into network traffic, understand user behavior, and make informed decisions to enhance overall network efficiency and performance.

ManageEngine OpManager is a comprehensive network troubleshooting tool designed to quickly identify and resolve network issues. It provides real-time monitoring and alerting for network devices, helping IT teams detect faults, bottlenecks, and performance anomalies. With features like root cause analysis, detailed performance reports, and customizable dashboards, OpManager enables efficient troubleshooting by providing deep insights into network health and performance. Its intuitive interface allows for easy navigation and analysis, ensuring that network problems are addressed promptly to minimize downtime and maintain optimal performance.

Observability Supported

ManageEngine OpManager serves as an observability solution by offering deep visibility into the health, performance, and availability of IT infrastructure components. While traditionally known for network monitoring, OpManager extends its capabilities to support observability by collecting and analyzing a wide range of performance metrics across physical, virtual, and cloud environments. With real-time dashboards, intelligent alerts, and historical trend analysis, it enables IT teams to detect anomalies, troubleshoot faster, and maintain system reliability. OpManager’s ability to correlate infrastructure data and provide actionable insights makes it a valuable tool for organizations aiming to enhance their observability posture and ensure seamless digital operations.

RMM Supported
Server Management Supported

ManageEngine OpManager is a robust server management tool that monitors the health and performance of physical and virtual servers. It provides real-time insights into key metrics such as CPU usage, memory consumption, disk space, and network performance. With proactive alerting and automated fault detection, OpManager helps IT teams quickly identify and resolve server issues, ensuring optimal uptime and reliability. Its customizable dashboards and detailed reporting capabilities enhance visibility and facilitate efficient resource management, making it an essential tool for effective server administration.

Server Monitoring Supported

ManageEngine OpManager is an effective server monitoring tool that provides real-time insights into the performance and health of both physical and virtual servers. It tracks critical metrics such as CPU usage, memory consumption, disk space, and network performance, enabling IT teams to identify and resolve issues promptly. With features like proactive alerting, automated fault detection, and detailed reporting, OpManager ensures optimal server uptime and reliability. Its customizable dashboards and intuitive interface enhance visibility and streamline server management, making it an essential solution for maintaining peak server performance.

System Monitoring Supported

ManageEngine OpManager is a powerful system monitoring tool that provides comprehensive oversight of critical IT infrastructure, including servers, network devices, and applications. It delivers real-time insights into system performance, tracking key metrics such as CPU usage, memory consumption, disk space, and network activity. With proactive alerting and automated fault detection, OpManager enables IT teams to quickly identify and resolve issues, ensuring maximum system uptime and reliability. Its customizable dashboards and detailed reporting features enhance visibility and facilitate efficient resource management, making it an essential solution for maintaining optimal system performance.

Virtualization Supported

ManageEngine OpManager is an effective virtualization management tool that provides comprehensive monitoring and management of virtual environments, including VMware and Hyper-V. It tracks the performance and health of virtual machines, hosts, and clusters, offering insights into resource utilization, capacity planning, and workload distribution. With real-time alerts and automated reporting, OpManager helps IT teams identify potential issues and optimize virtual infrastructure for enhanced performance and efficiency. Its intuitive dashboards and visualization features simplify the management of complex virtual environments, ensuring seamless operation and resource allocation.

VoIP Monitoring Supported

ManageEngine OpManager serves as a VOIP monitoring tool that provides real-time visibility into the performance and quality of voice over IP (VoIP) communications. It tracks key metrics such as call quality, latency, jitter, and packet loss to ensure optimal VoIP performance. With proactive alerting and detailed reporting, OpManager enables IT teams to quickly identify and troubleshoot VoIP issues, ensuring a seamless communication experience. Its intuitive dashboards and visualization features make it easy to monitor and analyze VoIP traffic, helping organizations maintain high-quality voice communications.

Data Center Management Features

Audit Trail Not Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Supported
Device Auto Discovery Supported
Diagnostic Testing Not Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Not Supported
Multi-User Supported
Power Management Supported
Sarbanes-Oxley Compliance Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Not Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Not Supported

Network Mapping Features

Color Codes / Icons Not Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Asset Tracking Features

Activity Tracking Not Supported
Audit Trails Not Supported
Barcoding / RFID Supported
Checkout / Check-In Not Supported
Depreciation Tracking Supported
Disposal Tracking Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Supported
Reservations Not Supported
Service History Not Supported

Barcoding Features

Barcode Generation Supported
Barcode Scanning Supported
Custom Labels Supported
Inventory Management Supported
Label Templates Supported
Receiving Labels Not Supported
RFID Not Supported
Serial Number Tracking Supported
Shipping Labels Not Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Not Supported
IT Asset Management Supported
License Management Supported
Performance Management Not Supported
Relationship Mapping Supported

Continuous Integration Features

Build Log Not Supported
Change Management Supported
Configuration Management Supported
Continuous Delivery Not Supported
Continuous Deployment Not Supported
Debugging Not Supported
Permission Management Not Supported
Quality Assurance Management Not Supported
Testing Management Not Supported

DevOps Features

Approval Workflow Supported
Dashboard Supported
KPIs Not Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Not Supported
Release & Deployment Management Not Supported
Self Service Portal Not Supported

Inventory Management Features

Alerts/Notifications Not Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Not Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Network Access Control (NAC) Features

Authentication Supported
Authorization Supported
Automated Hotfix / Updates Supported
Centralized Policy Management Supported
Dashboard Supported
Device Auto-Provisioning Supported
Device Self-Registration Not Supported
Posture Assessment Not Supported
Quarantine / Remediation Not Supported
Secure Guest Access Not Supported

Data Center Management Features

Audit Trail Supported
Behavior-Based Acceleration Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Supported
Power Management Not Supported
Sarbanes-Oxley Compliance Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Supported

Application Development Features

Access Controls/Permissions Supported
Code Assistance Not Supported
Code Refactoring Not Supported
Collaboration Tools Supported
Compatibility Testing Not Supported
Data Modeling Not Supported
Debugging Not Supported
Deployment Management Not Supported
Graphical User Interface Not Supported
Mobile Development Not Supported
No-Code Not Supported
Reporting/Analytics Supported
Software Development Not Supported
Source Control Not Supported
Testing Management Not Supported
Version Control Supported
Web App Development Not Supported

Application Performance Monitoring (APM) Features

Baseline Manager Not Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Not Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Load Balancing Features

Authentication Not Supported
Automatic Configuration Supported
Content Caching Not Supported
Content Routing Supported
Data Compression Not Supported
Health Monitoring Supported
Predefined Protocols Supported
Redundancy Checking Supported
Reverse Proxy Not Supported
Schedulers Not Supported
SSL Offload Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Not Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Network Security Features

Access Control Not Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Supported
Vulnerability Scanning Supported

Network Traffic Analysis (NTA) Features

Anomalous Behavior Detection Supported
High Bandwidth Usage Monitoring Supported
Historical Behavior Data Supported
Identify High Network Traffic Sources Supported
Network Transaction Visibility Supported
Stream Data to IDR or Data Lake Not Supported
Traffic Decryption Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Not Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Not Supported
Network Analysis Supported
Network Monitoring Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Not Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

Server Management Features

CPU Monitoring Supported
Credential Management Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Supported
Patch Management Not Supported
Scheduling Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Not Supported
Policy-based Automation Not Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Not Supported

Virtualization Features

Archiving & Retention Not Supported
Capacity Monitoring Supported
Data Mobility Not Supported
Desktop Virtualization Not Supported
Disaster Recovery Supported
Namespace Management Not Supported
Performance Management Supported
Version Control Not Supported
Virtual Machine Monitoring Supported

VoIP Monitoring Features

Alerts / Notifications Supported
Call Detail Record (CDR) Analysis Not Supported
Call Quality Monitoring Not Supported
IP SLA Monitoring Supported
Jitter Testing Supported
Latency Monitoring Supported
MOS Monitoring Not Supported
Packet Loss Monitoring Supported
QoS Monitoring Supported
Reporting / Analytics Supported
Troubleshooting Supported

Integrations

Axonius Supported
Azure Marketplace Supported
BackBox Supported
Chef Supported
Cherwell Software Supported
Confluence Supported
Freshservice Supported
Jenkins Supported
Jira Supported
Jira Service Management Supported
Jira Work Management Supported
JupiterOne Supported
ManageEngine Firewall Analyzer Not Supported
SMSEagle Not Supported
Slack Not Supported
Splunk Cloud Platform Supported
Squadcast Not Supported
Vivantio Supported
Zapier Supported

Integrations

Axonius Supported
Azure Marketplace Not Supported
BackBox Not Supported
Chef Not Supported
Cherwell Software Not Supported
Confluence Not Supported
Freshservice Not Supported
Jenkins Not Supported
Jira Not Supported
Jira Service Management Not Supported
Jira Work Management Not Supported
JupiterOne Not Supported
ManageEngine Firewall Analyzer Supported
SMSEagle Supported
Slack Supported
Splunk Cloud Platform Not Supported
Squadcast Supported
Vivantio Not Supported
Zapier Not Supported
Claim Device42 and update features and information
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