DevTrackTechExcel
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ServiceWiseTechExcel
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Related Products
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About
DevTrack by TechExcel is a leading development and bug tracking software solution. Used by the most discerning development teams around the globe, DevTrack helps meet the unique needs of any organization's development and quality assurance processes. This innovative, cloud-based application also provides development methodologies and facilitates communication between testing and coding teams. Key features include full audit log, bulk issue editing, reporting, notification and escalation, API integration, and custom filters.
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About
ServiceWise by TechExcel is a secure, cloud-based information technology service management (ITSM) software solution that implements ITIL workflow standards and streamlines processes for businesses of all sizes. Configurable and scalable, this software suite for help desk and IT service management offers powerful features that include smart ticketing, events and tasks, forms and surveys, workflow, self-service, SLA and escalations, reporting and analytics, and so much more.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Used by the most discerning coding and testing teams around the world.
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Audience
For businesses of all sizes.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$700.00/one-time/user
DevTrack with KnowledgeWise - $10 per user, per month
DevTest with Jira Integration - $20 per user, per month DevSpec for Requirements - $20 per user, per month DevSuite for Total Traceability - $35 per user, per month
Free Version
Not Supported
Free Trial
Supported
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PricingProfessional Plan - $20 per user, per month
Enterprise Plan - $35 per user, per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationTechExcel
Founded: 1995
United States
www.techexcel.com
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Company InformationTechExcel
Founded: 1995
United States
www.techexcel.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Bug Tracking Features
Backlog Management
Supported
Filtering
Supported
Issue Tracking
Supported
Release Management
Supported
Task Management
Supported
Ticket Management
Supported
Workflow Management
Supported
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
IT Management Features
Capacity Monitoring
Not Supported
Compliance Management
Supported
Event Logs
Supported
Hardware Inventory
Supported
IT Budgeting
Not Supported
License Management
Supported
Patch Management
Not Supported
Remote Access
Supported
Scheduling
Supported
Software Inventory
Supported
User Activity Monitoring
Not Supported
ITSM Features
Asset Tracking
Supported
Availability Management
Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Supported
Self Service Portal
Supported
Issue Tracking Features
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Supported
Issue Scheduling
Supported
Knowledge Base
Supported
Project Management
Supported
Recurring Issues
Supported
Scheduling
Supported
Task Management
Supported
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Integrations
No info available.
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Integrations
No info available.
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