DevTrack

DevTrack

TechExcel
ServiceWise

ServiceWise

TechExcel
+
+

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About

DevTrack by TechExcel is a leading development and bug tracking software solution. Used by the most discerning development teams around the globe, DevTrack helps meet the unique needs of any organization's development and quality assurance processes. This innovative, cloud-based application also provides development methodologies and facilitates communication between testing and coding teams. Key features include full audit log, bulk issue editing, reporting, notification and escalation, API integration, and custom filters.

About

ServiceWise by TechExcel is a secure, cloud-based information technology service management (ITSM) software solution that implements ITIL workflow standards and streamlines processes for businesses of all sizes. Configurable and scalable, this software suite for help desk and IT service management offers powerful features that include smart ticketing, events and tasks, forms and surveys, workflow, self-service, SLA and escalations, reporting and analytics, and so much more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Used by the most discerning coding and testing teams around the world.

Audience

For businesses of all sizes.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$700.00/one-time/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TechExcel
Founded: 1995
United States
www.techexcel.com

Company Information

TechExcel
Founded: 1995
United States
www.techexcel.com

Alternatives

Jira

Jira

Atlassian

Alternatives

VisionFlow

VisionFlow

Visionera
Alcea BugTrack

Alcea BugTrack

Alcea Tracking Solutions by Alcea Technologies Inc.
VisionFlow

VisionFlow

Visionera
BOSSDesk

BOSSDesk

BOSS Solutions
Countersoft Gemini

Countersoft Gemini

CounterSoft
Squish

Squish

IMS, Inc.

Categories

Categories

Bug Tracking Features

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

No info available.

Integrations

No info available.
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