DevRev vs. Text App Comparison


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About A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.	About Text App is a next-generation AI customer support platform that unifies chat, email, WhatsApp, and Messenger into one intuitive workspace. Built for speed and collaboration, it eliminates tool-switching and streamlines every interaction. Powered by Text Intelligence, a self-learning AI engine, it automates repetitive questions, suggests accurate replies, and keeps responses on-brand. The Customer list unifies chats, tickets, purchases, and campaign activity into a single profile, providing teams with instant context and enabling automatic lead generation when combined with campaigns and the AI agent. Intelligent ticketing and visual automation automate routing, tagging, and follow-ups. With live dashboards and analytics, teams gain full visibility into performance and customer satisfaction. Scalable, secure, and easy to use, Text App transforms support from reactive to proactive — helping businesses deliver consistent, efficient, and human service.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies seeking a solution to build software, support their customers, and grow their business	Audience Companies seeking a solution to scale customer support and engagement using AI agents to automate chat, ticketing, and conversational workflows across multiple channels
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.99 per month Free Version Free Trial	Pricing $25 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information DevRev Founded: 2020 United States devrev.ai/	Company Information Text Inc. Founded: 2002 Poland www.text.com
Alternatives Zendesk	Alternatives Tidio
Zoho Desk Zoho	DevRev
Salesforce Agentforce Service Salesforce	Sprinklr Service Sprinklr
Sprinklr Service Sprinklr	Zendesk
Freshdesk Freshworks View All	Zoho Desk Zoho View All
Categories Agentic AI AI Agent Builders AI Agents AI Customer Service AI Tools Chatbot Contact Center Knowledge Base Customer Self-Service Customer Service Generative AI Help Desk Issue Tracking Live Chat Product Management Product Roadmap Service Request Management	Categories Agentic AI AI Agents AI Customer Service Chatbot Customer Service Help Desk Live Chat

Integrations Gmail Akitra Andromeda Bitbucket Discord Ecwid Facebook Messenger GitHub GitLab HubSpot CRM HubSpot Customer Platform Jira Linear Salesforce SendGrid Shopify Slack Squarespace WooCommerce WordPress Zendesk Show More Integrations View All 16 Integrations	Integrations Gmail Akitra Andromeda Bitbucket Discord Ecwid Facebook Messenger GitHub GitLab HubSpot CRM HubSpot Customer Platform Jira Linear Salesforce SendGrid Shopify Slack Squarespace WooCommerce WordPress Zendesk Show More Integrations View All 10 Integrations
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