DeskTime

DeskTime

Draugiem Group
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About

DeskTime is a high-performance, automated time tracking and workforce management solution for teams and freelancers. It runs silently in the background, logging computer activity from the moment of boot-up to ensure 100% accurate data without the need for manual timers. ⏱️ Key Features for Efficient Teams: ✅ Auto-Tracking: Log arrival, departure, and total work hours automatically. ⚡ ✅ Productivity Insights: Categorize URLs and apps to calculate real-time efficiency scores. 📈 ✅ Project Tracking: Assign time to specific tasks for precise client billing and project costing. 💸 ✅ Workforce Tools: Integrated shift scheduling and an absence calendar for streamlined HR. 📅 ✅ Secure & Integrated: GDPR/ISO 27001 compliant. Connects with Jira, Asana, Trello, and more. ⚙️ Eliminate manual timesheets and boost team productivity by up to 30% with DeskTime 🚀

About

When I Work is an easy way for businesses to schedule, track time and attendance, and communicate with their hourly employees, as well as empower them to schedule, swap, and drop shifts themselves (with manager approval). Automate schedule making and easily distribute the schedule and time clock to every employee's pocket with free iOS and Android apps. Keep track of time off, employee availability, and manage shift swaps all in one place. Integrate with your payroll provider to streamline the process and avoid human error. Try When I Work out now with our 14 day free trial. Need help? Our team is there to support you in getting your account and schedule set up free of charge.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

DeskTime is best for medium to large companies, as well as freelancers who want to boost productivity without overworking. The app makes it easy to manage teams and bill clients with accurate data and proof of work. DeskTime currently has more than 323k users in 14.6k companies across the globe.

Audience

Anyone who manages hourly employees, from small businesses to large enterprise operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7/user/month
DeskTime Pro: $7/month per user
DeskTime Premium: $7/month per user
Free Version Not Supported
Free Trial Supported

Pricing

$3.00/month/user
Single location plan starts at $3 per user/month.
Multi location plan starts at $5 per user/month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.4 / 5
design 4.5 / 5
support 4.2 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.7 / 5
support 4.6 / 5

Pros from Real Users

Pros

  • I am able to track the hours I work on each customer’s projects and bill each customer accurately, including with screenshot logs
  • The programme is extremely good for the time and software of the screen to be tracked. It also enables our company to observe on what all remote workers work. At this moment, this is unworthy. It also allows us to make what we need and who has time to do it a priority.
  • It's a very good software for tracking the screen time and software utilized in a day. It records all the time and provides the report of usage. It helps in planning of software needed to install and manage the timing of the staff as well.
  • This is an all-in-one computer monitoring system that has paid for itself since it has been implemented. The software allows my employees to better track their time without having to be obsessed with it. It also allows our organization to see what all the remote workers are working on. This is invaluable at this time. It also helps us to prioritize what we need to work on, and who has time to do it.
  • DeskTime has made very easy process of work from home. we can monitor all the basic think through Desktime. It also shows software/application wise time spend details.
  • It is the most user friendly monitoring tool and there is an option to not track the browser and it is visible to the user so they know you are not hiding something from them.
  • What I really liked about Desktime was the real-time (or at least almost real-time) dashboard of who was online or who wasn't (compared to other software that I tried). Also the auto logging in is a good feature that's also not available on other platforms. There's some cool stuff like a team resource area where you can see all the people in your org and that's helpful if you don't have a central area to put up that information. Also, the productive monitor is probably the best so far out of all the platforms I've tried. It lets you know who's doing questionable things and takes screenshots so you can remediate ASAP. It's also the least expensive option with tiered discounts for higher volume of seats which is a nice bonus.
  • DeskTime has been very helpful with tracking employee's productivity and actually increasing productivity, since our employees know that their activity is being tracked. It is very easy to use and being able to integrate Trello to create projects is a big plus.
  • This tool is great and is pretty accurate when it comes to verifying idle time. I also like the ability to see machine names of servers acceded using RPD client. Simply hover over any application used and you can see more details for each application.
  • A feature I like and find useful are the screenshots. It has been beneficial to go back for review and find information that was not thought of to be important at the time and was not saved or documented. The screenshots give a clear and accurate of overlooked information. It's great and convenient.

Pros & Cons from Real Users

Pros

  • Ability to copy previous week shifts for smooth/fast scheduling, documenting employee pay, seeing everyone's schedule for the week in one place.
  • Easy of scheduling and assigning jobs tracking my payroll hours and cost. Seeing which employees are logged on to work
  • The user-friendly interface makes scheduling simple for both managers and employees, and we can make changes quickly and accurately. Customer support is excellent, always responsive and helpful when we need assistance.
  • Easy scheduling, monthly timesheets — makes payroll that much easier! We've tried many different scheduling platforms and this is the one we're sticking with!
  • I love the easy layout of the software and how it is easy to transition from one thing to the next. The app makes it easy to follow up as well.

Cons

  • Not being able to delete employees and freeing up usage.
  • Punching in and out in phone sometimes eve. In the set area employees have trouble logging in and out.
  • I wish we could copy schedules individually, rather than in bulk.
  • Not as many functions to accommodate non-traditional work schedules.
  • I would love to copy a shift from one day and paste to another.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Draugiem Group
Founded: 2011
Latvia
www.desktime.com

Company Information

When I Work
Founded: 2010
United States
www.wheniwork.com

Alternatives

Alternatives

ProHance

ProHance

ProHance India Private Limited

Categories

DeskTime is a fully automated attendance tracking system that eliminates the need for manual punch clocks and paper timesheets. ⏱️ Designed for modern teams, it launches the moment an employee starts their computer, providing 100% accurate data on arrival and departure times. No more manual entry errors or forgotten logs! ✅ ✅ Real-Time Presence: See who is at work, who is late, and who is away at a glance. ✅ Automated Records: Generate daily, weekly, and monthly attendance reports effortlessly. ✅ Absence Management: Track sick days, vacations, and business trips in a single view. 📅 ✅ Idle Detection: Automatically detect breaks to ensure attendance logs reflect actual active work time. Transform your HR processes and replace outdated biometric systems with DeskTime’s seamless digital attendance tracking. 🚀

DeskTime offers a transparent and ethical approach to employee monitoring, providing managers with the visibility needed for remote and hybrid teams. 👁️ Our software focuses on data-driven performance rather than micromanagement, giving you the proof-of-work needed to maintain high standards. ✅ URL & App Tracking: See which websites and software your team uses throughout the day. ✅ Optional Screenshots: Capture screen snapshots at custom intervals with blurring for privacy. 📸 ✅ Activity Rates: Monitor keyboard and mouse activity to identify engagement levels. ✅ Private Time Mode: Build trust by allowing employees to pause all monitoring for personal tasks. 🔒 Identify your top performers, secure company resources, and ensure your remote team stays focused on what matters most. ⚙️

DeskTime simplifies complex workforce planning with its integrated Shift Scheduling and Work Schedules module. 📅 Perfect for teams with varying hours or remote shifts, DeskTime enables you to plan, assign, and manage your workforce within the same app used for time tracking. ✅ Shift Management: Create and assign shifts to ensure optimal staffing levels for every project. ✅ Preference Requests: Allow employees to request specific shifts, improving team satisfaction and flexibility. 👥 ✅ Template Creation: Save time by creating shift templates for repeating schedules. ✅ Attendance Comparison: Automatically compare scheduled shifts with actual work hours to identify coverage gaps or overtime. Ensure your team is always in the right place at the right time with DeskTime’s intuitive scheduling tools. ⚡

Time & Attendance Supported

DeskTime provides a complete Time & Attendance solution that bridges the gap between workforce oversight and payroll accuracy. ⏱️ Combining automated punch-ins with detailed activity logs, it serves as the ultimate "virtual office" for global and local teams alike. ✅ Automated Punch Clock: Log arrival and departure times automatically via computer activity. ✅ Comprehensive Absence Calendar: Manage leave requests, sick days, and vacations in one place. 📅 ✅ Timesheet Automation: Generate audit-ready attendance records that are ready for payroll. ✅ Efficiency Scores: Compare attendance with productivity to see the real impact of your workforce. 📈 Simplify compliance, reduce administrative overhead, and get a 360-degree view of your workforce with DeskTime. 🚀

Time Tracking Supported

DeskTime is a high-performance, automated time tracking solution that helps teams and freelancers reclaim lost hours. ⏱️ By running silently in the background, it captures every billable second without requiring employees to start or stop a timer. This "set-it-and-forget-it" approach ensures 100% accuracy. ✅ Project Tracking: Assign time to specific tasks and clients to ensure precise billing and budget management. 💸 ✅ Productivity Analysis: Categorize URLs and apps to see exactly where your time goes. 📈 ✅ Document Title Tracking: Log specific files worked on for granular project insights. ✅ Detailed Reports: Export ready-made timesheets in .XLSX or .CSV for fast, error-free invoicing. Stop guessing your billable hours. Let DeskTime provide the data you need to boost your profitability by up to 30%. 🚀

Categories

Absence Management Supported
Bakery Supported
Brewery Supported
Catering Supported
Massage Therapy Supported
Medical Scheduling Supported
Nonprofit Supported
Scheduling Supported
Spa Supported
Time & Attendance Supported
Time Clock Supported
Time Tracking Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Supported
Keystroke Recording Not Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Not Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Not Supported
Messaging Supported
Mobile Access Not Supported
Payroll Management Not Supported
Reporting/Analytics Not Supported
Resource Management Not Supported
Schedule Distribution Not Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Not Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Not Supported
Employee Database Supported
Expense Tracking Not Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Employee Monitoring Features

Activity Monitoring Not Supported
Browsing History Not Supported
Email Monitoring Not Supported
Keystroke Recording Not Supported
Productivity Analysis Not Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Supported
Calendar Management Supported
Employee Database Not Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Bakery Features

Accounting Management Not Supported
Customer Management Not Supported
Inventory Management Not Supported
Labor Cost Calculator Supported
Nutrition & Ingredient Labels Not Supported
Nutrition Analysis Not Supported
Production Management Not Supported
Recipe / Formula Costing Not Supported
Recipe / Formula Management Not Supported
Sales History Not Supported
Sales Management Not Supported

Brewery Features

Billing & Invoicing Not Supported
Cask Management Not Supported
Demand Planning Supported
Distribution Management Not Supported
Inventory Management Not Supported
Order Management Not Supported
Production Tracking Not Supported
Quality Control Not Supported
Recipe Management Not Supported

Catering Features

Banquet Management Not Supported
Billing & Invoicing Not Supported
Booking Management Not Supported
Calendar Management Supported
Contract Management Not Supported
Costing Not Supported
Customer Database Not Supported
Event Management Supported
Facility Management Supported
Inventory Management Not Supported
Kitchen / Menu Management Not Supported
Order Management Not Supported
Quote Management Not Supported
Recipe Management Not Supported
Waitstaff Management Supported

Food Service Management Features

Costing Not Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Free / Reduced Meals Not Supported
Inventory Management Not Supported
Menu Planning Not Supported
Nutritional Analysis Not Supported
Online Payments / Funding Not Supported
Point of Sale (POS) Not Supported
Purchasing Not Supported
Recipe Management Not Supported
Schools Supported
Tray Tracking Not Supported

Massage Therapy Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Client Management Not Supported
Email Marketing Not Supported
Employee Management Supported
Gift Card Management Not Supported
Multi-Location Supported
Point of Sale (POS) Not Supported
Practice Management Not Supported
SOAP Notes Not Supported

Medical Scheduling Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Not Supported
Physician Management Supported
Recurring Appointments Not Supported
Self Service Portal Supported
Staff Scheduling Supported

Nonprofit Features

Accounting Not Supported
Committee Management Supported
Donor Management Not Supported
Dues Management Not Supported
Event Management Supported
Fundraising Management Not Supported
Member Database Not Supported
Membership Management Not Supported
Social Media Management Not Supported
Volunteer Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported

Spa Features

Appointment Management Not Supported
Client Management Not Supported
Employee Management Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Membership Management Not Supported
Online Booking Not Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Time Clock Features

Biometric Recognition Not Supported
Hourly Employee Tracking Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Supported

Integrations

Google Calendar Supported
Zapier Supported
ADP Learning Management Not Supported
ADP Mobile Solutions Not Supported
ADP Next Gen HCM Not Supported
ADP Streamline Not Supported
ADP Succession Management Not Supported
Asana Supported
Axis LMS Not Supported
BambooHR Not Supported
Google Workspace Not Supported
Gusto Not Supported
Jira Supported
Medius Not Supported
Microsoft Outlook Supported
OnPay Not Supported
QuickBooks Online Advanced Not Supported
SocialCrowd Not Supported
StaffingNation Not Supported
Starboard Suite Not Supported

Integrations

Google Calendar Supported
Zapier Supported
ADP Learning Management Supported
ADP Mobile Solutions Supported
ADP Next Gen HCM Supported
ADP Streamline Supported
ADP Succession Management Supported
Asana Not Supported
Axis LMS Supported
BambooHR Supported
Google Workspace Supported
Gusto Supported
Jira Not Supported
Medius Supported
Microsoft Outlook Not Supported
OnPay Supported
QuickBooks Online Advanced Supported
SocialCrowd Supported
StaffingNation Supported
Starboard Suite Supported
Claim When I Work and update features and information
Claim When I Work and update features and information