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About

DeskDay is redefining how MSPs and IT teams deliver IT support. It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem. At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon). This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.

About

Promys Enterprise PSA is one of the best-reviewed cloud-based professional service automation (PSA) platform for information technology, managed services, and audiovisual and physical security solution providers. Scalable and easy to use, Promys Enterprise PSA offers a host of features that include a help desk, time and billing, project management tools, procurement, service contract management, customer asset management, and reporting. The solution also provides real-time status updates for invoicing, purchase orders, and reports for products, labor, contracts, and revenue.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

MSPs and IT departments

Audience

Promys Enterprise PSA caters to managed service providers (MSPs), information technology solutions providers, audiovisual, physical, and security service providers, and systems integrators.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$79
PER/TECH/MONTH
Free Version
Free Trial

Pricing

$39.00/month/user
Promys pricing include mobile, purchasing, quoting, calendar and e-mail integration, portal, unlimited support, and all upgrades.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DeskDay
Founded: 2021
United States
deskday.com

Company Information

Promys
Founded: 2003
Canada
www.promys.com

Alternatives

Alternatives

Q360 PSA Solution

Q360 PSA Solution

Solutions360
ePROMIS Construction ERP

ePROMIS Construction ERP

ePROMIS Solutions
Kaseya BMS

Kaseya BMS

Kaseya
ConnectWise PSA

ConnectWise PSA

ConnectWise
ConnectWise PSA

ConnectWise PSA

ConnectWise

Categories

Categories

Professional Services Automation Features

Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Professional Services Automation Features

Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Integrations

NinjaOne
Acumatica Cloud ERP
ConnectWise Cybersecurity Management
Google Calendar
Hudu
Kaseya VSA
Level
Microsoft Outlook
N-able N‑central
N‑able N-sight RMM
QuickBooks Enterprise
QuickBooks Online
Sage 50

Integrations

NinjaOne
Acumatica Cloud ERP
ConnectWise Cybersecurity Management
Google Calendar
Hudu
Kaseya VSA
Level
Microsoft Outlook
N-able N‑central
N‑able N-sight RMM
QuickBooks Enterprise
QuickBooks Online
Sage 50
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