+
+

Related Products

  • SuperOps
    223 Ratings
    Visit Website
  • Kantata
    2,277 Ratings
    Visit Website
  • Addigy
    261 Ratings
    Visit Website
  • Planview AdaptiveWork
    714 Ratings
    Visit Website
  • Auvik
    678 Ratings
    Visit Website
  • NinjaOne
    6,035 Ratings
    Visit Website
  • Iru
    1,385 Ratings
    Visit Website
  • Striven
    234 Ratings
    Visit Website
  • Project Insight
    122 Ratings
    Visit Website
  • deskbird
    404 Ratings
    Visit Website

About

DeskDay is redefining how MSPs and IT teams deliver IT support. It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem. At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon). This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.

About

Promys Enterprise PSA is one of the best-reviewed cloud-based professional service automation (PSA) platform for information technology, managed services, and audiovisual and physical security solution providers. Scalable and easy to use, Promys Enterprise PSA offers a host of features that include a help desk, time and billing, project management tools, procurement, service contract management, customer asset management, and reporting. The solution also provides real-time status updates for invoicing, purchase orders, and reports for products, labor, contracts, and revenue.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

MSPs and IT departments

Audience

Promys Enterprise PSA caters to managed service providers (MSPs), information technology solutions providers, audiovisual, physical, and security service providers, and systems integrators.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79
PER/TECH/MONTH
Free Version Not Supported
Free Trial Supported

Pricing

$39.00/month/user
Promys pricing include mobile, purchasing, quoting, calendar and e-mail integration, portal, unlimited support, and all upgrades.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

DeskDay
Founded: 2021
United States
deskday.com

Company Information

Promys
Founded: 2003
Canada
www.promys.com

Alternatives

Alternatives

Q360 PSA Solution

Q360 PSA Solution

Solutions360
ePROMIS Construction ERP

ePROMIS Construction ERP

ePROMIS Solutions
Kaseya BMS

Kaseya BMS

Kaseya
ConnectWise PSA

ConnectWise PSA

ConnectWise
ShieldPSA

ShieldPSA

Vembu Technologies

Categories

AI PSA Supported
IT Management Supported
MSP Supported
RMM Supported

Categories

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Not Supported
CRM Supported
Document Management Not Supported
Portfolio Management Not Supported
Project Management Supported
Proposal Generation Not Supported
Quote Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Supported
CRM Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Supported
Remote Access Not Supported
Remote Systems Monitoring Supported
Scheduling Supported

RMM Features

Deployment Management Not Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Not Supported
Network Monitoring Not Supported
Patch Management Not Supported
Real-time Alerts Supported
Remediation Management Not Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Not Supported
CRM Supported
Document Management Supported
Portfolio Management Not Supported
Project Management Supported
Proposal Generation Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Supported

Integrations

NinjaOne Supported
Acumatica Cloud ERP Not Supported
ConnectWise Cybersecurity Management Not Supported
Google Calendar Not Supported
Hudu Supported
Kaseya VSA Not Supported
Level Supported
Microsoft Outlook Not Supported
N-able N‑central Supported
N‑able N-sight RMM Supported
QuickBooks Enterprise Supported
QuickBooks Online Not Supported
Sage 50 Not Supported

Integrations

NinjaOne Supported
Acumatica Cloud ERP Supported
ConnectWise Cybersecurity Management Supported
Google Calendar Supported
Hudu Not Supported
Kaseya VSA Supported
Level Not Supported
Microsoft Outlook Supported
N-able N‑central Not Supported
N‑able N-sight RMM Not Supported
QuickBooks Enterprise Not Supported
QuickBooks Online Supported
Sage 50 Supported
Claim DeskDay and update features and information
Claim DeskDay and update features and information
Claim Promys and update features and information
Claim Promys and update features and information