Sutherland SmartLeap HelpTreeSutherland
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Related Products
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About
DeepBench delivers insight.
We connect businesses with expert advisors - helping our clients make better informed decisions at critical product, strategy, or investment crossroads.
We achieve narrower focus, faster time to market, and lower cost than competing solutions through our proprietary technology and dedicated team of account managers.
We work with everyone from researchers & investors to consultants & product managers, sourcing experts across any industry, role, or geography.
Typically our clients engage with experts via brief 1:1 consultations, surveys, or as contractors.
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About
Traditional knowledge management systems either suffer from holding too much information or little to none at all. According to IDC, 36% of a consultant’s time is spent searching for information. Finding new ways to equip support staff to resolve issues consistently is the challenge many organizations now face. So, how can you drive consistent service and compliance across the geographies you serve? Equipping your support staff with a next-gen knowledge solution is the answer. Designed with live customer interaction in mind, Sutherland SmartLeap™ HelpTree makes it easy to create and keep knowledge current. It seamlessly integrates with enterprise systems to provide a straightforward user experience for both creators and consumers of content. Enabling faster content creation and minimal training. Connect with multiple data sources and leverage machine learning-based search. Easy enterprise integration with straightforward UX & UI to enable richer conversations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that need a software platform that enables knowledge sharing like never before, with expert advisors on demand to answer your toughest questions
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Audience
Companies requiring an augmented knowledge intelligence solution to improve the usability and effectiveness of their knowledge base
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationDeepBench
Founded: 2016
United States
deepbench.io
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Company InformationSutherland
Founded: 1986
United States
www.sutherlandglobal.com/products-x-platforms/smartleap-helptree
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Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Not Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
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Integrations
Gmail
Not Supported
Microsoft Outlook
Not Supported
Slack
Not Supported
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