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About

Save time, boost revenue, and scale operations faster with GlobalEdge, the industry’s No. 1 and only enterprise resource planning (ERP) software for field service businesses, including commercial food equipment service, HVAC, and petroleum service. Better manage and serve your customers by leveraging one centralized system, featuring customer management, service agreement tracking, scheduling, billing, purchasing, accounting, and more. Configurable and flexible views allow dispatchers and departments to control the information displayed about a job, types of jobs, or the jobs that are scheduled for the day, week, or month. From a centralized location, easily schedule recurring service from a single work order and dispatch calls to every division of your business in real time directly to your techs in the field.

About

Modern dispatching software for small businesses that dispatchers, technicians, and customers love. ServiceBase is designed to be simple. Setup only takes a few minutes and we will show you exactly how everything works. After your 30-day free trial, ServiceBase costs only $99/month per 1,000 jobs. No upsells, no complicated plans, and no strings attached. Expert phone and email support, even if you're not a customer yet. From live demos to help import your customer and job history, we're here for you. Add new jobs in seconds with powerful search and auto-fill without changing views. Designed from the ground up to be the ultimate dispatching app for desktop and mobile. Blazingly fast. Modern design. Automatic job updates in real-time. Add multiple service appointments, technicians, tags, equipment, and attachments, as necessary. Search previous jobs, Google Maps, email contacts, and more instantaneously. Get organized with built-in service contracts and intelligent scheduling.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses that need a powerful field service management solution

Audience

Professional dispatchers, technicians, and businesses searching for a solution to create and schedule jobs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Davisware
Founded: 1988
United States
www.davisware.com/field-service-management-software-globaledge/

Company Information

ServiceBase
United States
www.servicebase.net

Alternatives

Alternatives

Categories

Categories

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Equipment Maintenance Features

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Integrations

QuickBooks Online
Gmail
Google Maps
Longview Tax
Microsoft 365
Xero

Integrations

QuickBooks Online
Gmail
Google Maps
Longview Tax
Microsoft 365
Xero
Claim Davisware GlobalEdge and update features and information
Claim Davisware GlobalEdge and update features and information
Claim ServiceBase and update features and information
Claim ServiceBase and update features and information