eContact

eContact

SkyCreek
+
+

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About

Datanify is the largest provider of high-quality company databases with a simple pricing model. We have access to over 100 million unique companies from all around the world. Our databases include over 4,500 categories and all 195 countries, divided into voivodeships, districts, cities and much more. The enterprise-class service that used to be reserved only for multi-million dollar companies is now available to all at affordable prices and without any contracts. Choose the best database for your business and pay once!

About

eContact currently facilitates millions of dynamic, intelligently timed and cost-suppressing multi-channel (IVR, SMS, Email) customer contacts per month for some of the largest, Fortune 500 contact operations in North America. Utilize tightly integrated IVR, email, and SMS text message capabilities to work in concert to deliver the right contact, over the right channel, to the right customer, at the right time. Dynamically ratchet up the volume of automated customer contacts to deliver within the highest probability contact windows to further maximize customer contact and action rates. Align outbound customer contact volumes to the level of customer support resources on hand, based on historical transfer rates and underlying service conditions. Incorporate individual channel preferences, customer status, and other customer variables to personalize the timing, message content, and frequency of customer contact attempts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Audience

Companies in need of a front-line customer contact management platform to optimize their costumer support and management operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 3.5 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It is simple and topically. Just choose from where companies come from and/or which industry interested you the most and it's done.
  • I occasionally look for a database but if so I always choose Datantify. They have a very immense database which gives a lot of details like Companies name, Industries, Addresses, and Contacts.
  • Quick search, intuitive interface, up to date, huge

Cons

  • You must pay for more than 50 results, but prices not that bad at all.
  • They have some problems with the map, for example, some cities aren't in the right place. I think it follows of wrong implementing data of location and automatically overwrites (0; 0).
  • I can't say anything wrong about this tool.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Datantify
Montebello, NY
datantify.com

Company Information

SkyCreek
Founded: 2003
United States
www.skycreek.com/products/econtact/

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ZoomInfo Sales

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Copy2Contact

Copy2Contact

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Categories

Contact Management Supported
Data Mining Supported

Categories

Contact Management Supported

Contact Management Features

Activity Management Not Supported
Appointment Management Not Supported
Contact Database Supported
Contact History Not Supported
Contact Import/Export Not Supported
Customer Pipeline Not Supported
Email Marketing Not Supported
Group Management Not Supported
Interaction Tracking Supported
Lead Management Not Supported
Prospecting Tools Not Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Not Supported

Data Mining Features

Data Extraction Supported
Data Visualization Not Supported
Fraud Detection Not Supported
Linked Data Management Not Supported
Machine Learning Not Supported
Predictive Modeling Not Supported
Semantic Search Not Supported
Statistical Analysis Not Supported
Text Mining Not Supported

Contact Management Features

Activity Management Not Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Not Supported
Email Marketing Supported
Group Management Not Supported
Interaction Tracking Supported
Lead Management Not Supported
Prospecting Tools Not Supported
Sales Pipeline Management Supported
Search / Filter Not Supported
Segmentation Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

Integrations

No info available.

Integrations

No info available.
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Claim Datantify and update features and information
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Claim eContact and update features and information