Zurmo

Zurmo

EspoCRM
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About

Gamification has been proven to reduce survey fatigue, improve respondent satisfaction and increase response rates by 10-20%. Want to integrate gamification into your research but don’t know where to start? Let us conduct a needs assessment and deliver a gamification strategy and action plan. Design, build, deploy, and manage custom research games tailored to your specific needs. In-house graphic and video design capabilities to bring your games and studies to life. Joint design and development of unique gamified capabilities that enhance your business’ methodologies and offerings. Full research project life cycle support, from study design through analysis and storytelling, but with a gamified flair.

About

Let’s face it, although CRM offers a lot of tools to boost your business, most users don’t like it. In fact, they find adopting and using a CRM system tedious and frustrating for a number of reasons – a long learning curve, endless data entry, poor user experience, etc. Therefore, many CRMs fail just shortly after their installation. In the context of such “tensed relationships”, the following question arises – how to befriend your team and the CRM system? One of the solutions is to implement a social and gamified CRM solution. With these strategies incorporated into the CRM, users tend to adopt the software more smoothly, have a more enjoyable experience of doing routine operations, and, in general, become more productive throughout the work hours. Zurmo, an open-source CRM solution, was among the first to adopt a trend for software gamification. The platform interlaces gamification tactics with salesforce automation functionality.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Survey solution for companies

Audience

Companies searching for a customer relationship management system solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$8 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 3.5 / 5
features 3.5 / 5
design 4.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!
  • I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!

Cons

  • One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.
  • One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Datagame
Founded: 2012
United States
datagame.io

Company Information

EspoCRM
Founded: 2010
www.espocrm.com/open-source/zurmo/

Alternatives

Alternatives

ZIZO

ZIZO

ZIZO Technologies
UpSkillo

UpSkillo

Opcito
Gamifics365

Gamifics365

Inogic Tech
Flyy

Flyy

FlyyX Technologies
Flyy

Flyy

FlyyX Technologies
PIEL Survey

PIEL Survey

Blue Jay Ventures

Categories

Survey Supported

Categories

CRM Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Supported
Skip Logic Not Supported
Supports Audio / Images / Video Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Integrations

Gmail Not Supported
Google Analytics Not Supported
Google Workspace Not Supported
InterServer Not Supported
Microsoft Outlook Not Supported
Qualtrics XM Platform Supported
SurveyMonkey Supported
WordPress Supported

Integrations

Gmail Supported
Google Analytics Supported
Google Workspace Supported
InterServer Supported
Microsoft Outlook Supported
Qualtrics XM Platform Not Supported
SurveyMonkey Not Supported
WordPress Not Supported
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