Data Desk

Data Desk

Data Description
ExDesk

ExDesk

ExDesk.com
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About

Beyond the most trivial cases, there is little value in blindly applying formulas to data. Real world data analysis is a multi-step process, and Data Desk speeds up this process by allowing you to select suspicious-looking outlying cases in one visual, and keeping your point selected as you change visualizations. Spot outliers and trends at a glance. By allowing users to quickly re-express data in different ways, Data Desk encourages experimentation and composition to create more compelling models. Select and categorize data across different visualizations in real-time. Make plots and perform sophisticated analyses with Data Desk’s graphical interface, then just click to export the R or Python code that reproduces what you’ve done. Data Desk cleans your data to R’s standards (no choking on stray characters). Comments you make in your Data Desk windows appear as comments in your code.

About

ExDesk is a complete help desk software solution for small and medium size businesses. It's a remotely hosted ASP service, web based, and accessed from any browser for ease of use and affordability. You get a fully configurable system that matches your workflow needs precisely and combines power and simplicity with rapid deployment. If you need to track and route issues to support staff and provide feedback to users ExDesk can be configured to do it the way you want. Our software solution provides powerful management, reporting and workflow coordination allowing you to use our 35 different on-line reports or download your data whenever you like for your own advanced reporting. With no need to install software, ExDesk can be working immediately to support your unique needs. ExDesk requires minimal training and provides on-line application help and documentation. See our product and features pages to learn more then view our demo and pricing information.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Statistical Analysis solution for companies

Audience

Anyone searching for a help desk software solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Data Description
datadescription.com

Company Information

ExDesk.com
United States
www.exdesk.com

Alternatives

Alternatives

Aegis Help Desk

Aegis Help Desk

Abacus Systems
SigmaPlot

SigmaPlot

Systat Software
DataMelt

DataMelt

jWork.ORG
FootPrints

FootPrints

BMC Helix

Categories

Categories

Customer Service Supported
Help Desk Supported

Statistical Analysis Features

Analytics Not Supported
Association Discovery Supported
Compliance Tracking Supported
File Management Not Supported
File Storage Supported
Forecasting Not Supported
Multivariate Analysis Not Supported
Regression Analysis Supported
Statistical Process Control Not Supported
Statistical Simulation Supported
Survival Analysis Not Supported
Time Series Not Supported
Visualization Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

No info available.

Integrations

No info available.
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