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About

Actionable Chatbot & Voice Analytics. Optimize Response Effectiveness. Understand User Behaviors. Increase User Satisfaction, Engagement, and Monetization. Optimize Customer Service Chatbot Response Effectiveness. Increase Conversions in Commerce Chatbots. Our AI-driven data cloud digests and translates all your transcripts across all conversational sources and channels. You then have a centralized view of all these conversational paths to optimize your chatbot’s performance and increase ROI. We are the only company to surface patterns with mishandled and unhandled intents to improve NLP engines, leveraging our proprietary Conversational Data Cloud™.

About

Empowering enterprise teams to create, manage and scale engaging chatbots and embrace Conversational AI. Use chatbots to help guide the customer journey and drive sales. Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 chatbot capable of handling queries, quotes, and customer service requests. EBM gives you the tools and operating model required to effectively manage, monitor, scale and continuously improve your chatbot programs to get the best business results. Empower teams to collaborate on creating and improving chatbots. Pinpoint and track high-impact content areas to drive business objectives and user satisfaction. Supervised learning of misunderstood responses. Omni-channel: Your chatbots can go wherever your customers are. Our API-first approach enables seamless integrations with your back-end platforms to control your end-to-end customer chatbot journey.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses of all sizes searching for a complete Conversational Marketing solution

Audience

Companies and businesses searching for a solution to create, manage and scale engaging chatbots

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Dashbot
Founded: 2016
United States
www.dashbot.io

Company Information

EBM
United States
enterprisebotmanager.com

Alternatives

Dialogflow

Dialogflow

Google

Alternatives

Ochatbot

Ochatbot

Ometrics
Landbot.io

Landbot.io

Landbot
OmniBot

OmniBot

Omnibot CX

Categories

Categories

Chatbot Supported
Conversational AI Supported

Integrations

Adobe Marketo Engage Not Supported
Botsify Supported
Dialogflow Not Supported
Facebook Messenger Not Supported
Flow.ai Supported
Google Assistant Not Supported
Google Cloud Platform Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
IBM Watson Not Supported
Mailchimp Not Supported
Microsoft 365 Not Supported
Microsoft Teams Not Supported
Salesforce Not Supported
Take Blip Supported
Telegram Not Supported
Twilio Not Supported
WeChat Not Supported
WhatsApp Not Supported
Zendesk Not Supported

Integrations

Adobe Marketo Engage Supported
Botsify Not Supported
Dialogflow Supported
Facebook Messenger Supported
Flow.ai Not Supported
Google Assistant Supported
Google Cloud Platform Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
IBM Watson Supported
Mailchimp Supported
Microsoft 365 Supported
Microsoft Teams Supported
Salesforce Supported
Take Blip Not Supported
Telegram Supported
Twilio Supported
WeChat Supported
WhatsApp Supported
Zendesk Supported
Claim Dashbot and update features and information
Claim Dashbot and update features and information
Claim EBM and update features and information
Claim EBM and update features and information