DOPEScanMonk Infomedia Pvt. Ltd.
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Related Products
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About
DOPE is a customer intelligence and customer recovery platform built for D2C and Shopify brands. The platform helps businesses identify unhappy and at-risk customers before they leave negative reviews, stop purchasing, or churn. DOPE automatically engages customers after purchase through channels such as WhatsApp, SMS, email, and calls, then analyzes customer sentiment and classifies responses into promoters, passives, and detractors.
The platform provides real-time visibility into customer trust scores, NPS, sentiment trends, revenue at risk, product performance, delivery issues, packaging concerns, and win-back opportunities. DOPE enables brands to take proactive action through automated recovery workflows, customer segmentation, ticket creation, and multi-channel outreach. By turning customer feedback into actionable intelligence, DOPE helps brands improve retention, increase repeat purchases, strengthen reputation, reduce negative reviews.
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About
atEaseAI is an AI-powered customer success and revenue execution platform for B2B companies. It connects with CRM, product usage, and support tools to unify customer data and continuously analyze behavior, engagement, and risk signals in real time.
Instead of just showing dashboards, atEaseAI automatically takes action—triggering emails, follow-ups, alerts, and workflows to manage accounts proactively. It detects early churn risks, identifies expansion opportunities, and ensures consistent customer engagement without manual effort.
The platform acts as a virtual account manager, continuously monitoring every account and executing the next best action to improve retention and drive growth. By eliminating manual follow-ups and reactive workflows, atEaseAI helps teams scale customer success efficiently without increasing headcount.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
DOPE is designed for D2C brands, Shopify stores, e-commerce businesses, and consumer brands looking to improve customer retention, satisfaction, and brand reputation. The platform is ideal for customer experience teams, customer success teams, retention teams, operations teams, marketing teams, and business leaders who want to proactively identify unhappy customers and prevent churn. Industries that benefit from DOPE include Beauty & Personal Care, Fashion & Apparel, Food & Beverage, Health & Wellness, Home & Living, Consumer Electronics, Pet Care, Baby Care, Luxury & Lifestyle, and other Shopify-first or D2C businesses seeking data-driven customer intelligence and recovery solutions.
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Audience
B2B SaaS companies, CS teams, RevOps leaders, and PLG businesses needing automated retention and growth.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$35/month
Free Version
Free Trial
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Pricing
Free Version Available
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationScanMonk Infomedia Pvt. Ltd.
Founded: 2025
India
dope.scanmonk.com
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Company InformationatEaseAI
Founded: 2025
India
www.ateaseai.com
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Categories |
Categories |
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Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
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Integrations
Freshdesk
Gmail
HubSpot CRM
Microsoft Outlook
Salesforce
Shopify
WhatsApp
Zendesk
Zoho CRM
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Integrations
Freshdesk
Gmail
HubSpot CRM
Microsoft Outlook
Salesforce
Shopify
WhatsApp
Zendesk
Zoho CRM
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