DOPE

DOPE

ScanMonk Infomedia Pvt. Ltd.
+
+

Related Products

  • Sogolytics
    867 Ratings
    Visit Website
  • Forethought
    167 Ratings
    Visit Website
  • CrankWheel
    215 Ratings
    Visit Website
  • Haast
    1 Rating
    Visit Website
  • Pipefy
    590 Ratings
    Visit Website
  • GetResponse
    1,779 Ratings
    Visit Website
  • Order.co
    224 Ratings
    Visit Website
  • Revaly
    7 Ratings
    Visit Website
  • AthenaHQ
    38 Ratings
    Visit Website
  • CallHub
    426 Ratings
    Visit Website

About

DOPE is a customer intelligence and customer recovery platform built for D2C and Shopify brands. The platform helps businesses identify unhappy and at-risk customers before they leave negative reviews, stop purchasing, or churn. DOPE automatically engages customers after purchase through channels such as WhatsApp, SMS, email, and calls, then analyzes customer sentiment and classifies responses into promoters, passives, and detractors. The platform provides real-time visibility into customer trust scores, NPS, sentiment trends, revenue at risk, product performance, delivery issues, packaging concerns, and win-back opportunities. DOPE enables brands to take proactive action through automated recovery workflows, customer segmentation, ticket creation, and multi-channel outreach. By turning customer feedback into actionable intelligence, DOPE helps brands improve retention, increase repeat purchases, strengthen reputation, reduce negative reviews.

About

Engage your customers through 20+ channels in one platform and give the best customer experience with Qiscus. Convert leads, handle complaints, and market your products with our features. Multiple Channels are integrated into one dashboard, WhatsApp, Facebook, Instagram, LiveChat, and many more. Put a chat widget on your website and mobile apps. Complete analytics about your customers, agents, and channels. Integrate with many other systems for automation and scaling. Thousands of businesses have delighted millions of customers with Qiscus’ solutions, conquering competition with cutting-edge innovation. Maximize customers’ trust in every part of their journey. Remove lead leakages and slow responses. Welcome your customers on one unified platform and manage their profiles with CRM. Answer inquiries, introduce your product and segmentize customers with CRM and tagging. Provide efficient and structured support with multichannel inbox.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

DOPE is designed for D2C brands, Shopify stores, e-commerce businesses, and consumer brands looking to improve customer retention, satisfaction, and brand reputation. The platform is ideal for customer experience teams, customer success teams, retention teams, operations teams, marketing teams, and business leaders who want to proactively identify unhappy customers and prevent churn. Industries that benefit from DOPE include Beauty & Personal Care, Fashion & Apparel, Food & Beverage, Health & Wellness, Home & Living, Consumer Electronics, Pet Care, Baby Care, Luxury & Lifestyle, and other Shopify-first or D2C businesses seeking data-driven customer intelligence and recovery solutions.

Audience

Businesses interested in a solution to manage customer data, leads, and multi-channel messaging to increase sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$35/month
Free Version
Free Trial

Pricing

$50 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ScanMonk Infomedia Pvt. Ltd.
Founded: 2025
India
dope.scanmonk.com

Company Information

Qiscus
Indonesia
www.qiscus.com/id

Alternatives

dope.swg

dope.swg

dope.security

Alternatives

Barantum CRM

Barantum CRM

Barantum
Heyday AI

Heyday AI

Hootsuite
LiveAgent

LiveAgent

Quality Unit
ReFrame Engage

ReFrame Engage

WSD Digital

Categories

Categories

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Integrations

WhatsApp
Facebook
Facebook Messenger
Google Business Messages
Google Play
Instagram
LINE
LiveChat
Microsoft Teams
Shopify
Telegram
X (Twitter)
YouTube
Zalo

Integrations

WhatsApp
Facebook
Facebook Messenger
Google Business Messages
Google Play
Instagram
LINE
LiveChat
Microsoft Teams
Shopify
Telegram
X (Twitter)
YouTube
Zalo
Claim DOPE and update features and information
Claim DOPE and update features and information
Claim Qiscus and update features and information
Claim Qiscus and update features and information