DOPEScanMonk Infomedia Pvt. Ltd.
|
||||||
Related Products
|
||||||
About
DOPE is a customer intelligence and customer recovery platform built for D2C and Shopify brands. The platform helps businesses identify unhappy and at-risk customers before they leave negative reviews, stop purchasing, or churn. DOPE automatically engages customers after purchase through channels such as WhatsApp, SMS, email, and calls, then analyzes customer sentiment and classifies responses into promoters, passives, and detractors.
The platform provides real-time visibility into customer trust scores, NPS, sentiment trends, revenue at risk, product performance, delivery issues, packaging concerns, and win-back opportunities. DOPE enables brands to take proactive action through automated recovery workflows, customer segmentation, ticket creation, and multi-channel outreach. By turning customer feedback into actionable intelligence, DOPE helps brands improve retention, increase repeat purchases, strengthen reputation, reduce negative reviews.
|
About
Engage customers and boost loyalty with Gleantap, a powerful multi-channel customer engagement platform. With Gleantap, businesses can harness the power of SMS marketing and mobile push notifications to retain customers, automate marketing, and increase revenue, referrals, and reviews. It features mobile push notifications, text messaging marketing, smart analytics, and segmentation tools.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
DOPE is designed for D2C brands, Shopify stores, e-commerce businesses, and consumer brands looking to improve customer retention, satisfaction, and brand reputation. The platform is ideal for customer experience teams, customer success teams, retention teams, operations teams, marketing teams, and business leaders who want to proactively identify unhappy customers and prevent churn. Industries that benefit from DOPE include Beauty & Personal Care, Fashion & Apparel, Food & Beverage, Health & Wellness, Home & Living, Consumer Electronics, Pet Care, Baby Care, Luxury & Lifestyle, and other Shopify-first or D2C businesses seeking data-driven customer intelligence and recovery solutions.
|
Audience
Fitness clubs and wellness centers, restaurants and hotels, e-commerce, retail stores, salon and spa, auto service dealerships, and more.
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and VideosNo images available
|
Screenshots and Videos |
|||||
Pricing
$35/month
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationScanMonk Infomedia Pvt. Ltd.
Founded: 2025
India
dope.scanmonk.com
|
Company InformationGleantap
United States
gleantap.com
|
|||||
Alternatives |
Alternatives |
|||||
Categories |
Categories |
|||||
Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Customer Data Platforms (CDP) Features
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Loyalty Features
Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
SMS Marketing Features
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
|
||||||
Integrations
Blotout
Compete Club Management
Meltano
ROLLER
Rize
Shopify
Stackreaction
WhatsApp
|
Integrations
Blotout
Compete Club Management
Meltano
ROLLER
Rize
Shopify
Stackreaction
WhatsApp
|
|||||
|
|
|