DKM (Dynamic Knowledge Management)EKON Modeling Software Systems
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Related Products
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About
To provide knowledge-based and B2B platforms to companies, industries, and NGOs to share and engage ideas, knowledge, structure and manage data, and operate collaboratively for an advanced and improved business operation and research. DKM, an interest network within your organization, provides an online representation of individuals’ interests organized in virtual spaces forming knowledge communities. DKM, a web-based system, brings together in a concise manner, project-related and research entity data, which are presented in visualized mode, provides ease of use for effective management. The DKM system offers a state-of-the-art approach and a lightweight solution, which provides insight and enhanced understanding of the big data, combined with operational data aspects. Based on the DKM, build a virtual platform for collaborative knowledge management and marketplace. A straightforward extension to 3rd party components and interoperability.
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About
Twig semantically analyzes your documentation, knowledge bases, and past support tickets. Answering complex customer questions and reducing costs by 30%. AI models are trained on publicly available data. Increase productivity and reduce variance in support quality. Twig is an AI layer that works on top of your existing customer support applications. Twig helps your support agents respond quickly to customers with better responses. We use the latest AI has to offer to make every support agent a superstar. AI scans through all your documentation, knowledge bases, support tickets, etc to provide a recommended response. Citations help you know that the response is accurate and increases trust. AI betters itself by learning from your agents. Improving agent productivity and keeping high-quality CSAT is critical to every CX organization. Brings higher minimum standards on response quality and helps agents notice potential risks in responses.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations seeking a knowledge management system solution
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Audience
Businesses and support agents seeking a tool to manage documentation, knowledge bases, and support tickets
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEKON Modeling Software Systems
Founded: 2008
Israel
ekonm.com
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Company InformationTwig
United States
www.twig.so/
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Collaboration Features
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
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Integrations
AI Agents Directory
Dash
Docusaurus
Docz
Dropbox Paper
Eclipse PHP
FuelPHP
GitBook
GitHub
Google Chrome
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Integrations
AI Agents Directory
Dash
Docusaurus
Docz
Dropbox Paper
Eclipse PHP
FuelPHP
GitBook
GitHub
Google Chrome
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