DHTMLX ChatbotDHTMLX
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SmartBotBestChat
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About
DHTMLX Chatbot is a configurable JavaScript widget for creating agent-based support chats with minimum time and effort. It’s a flexible UI layer solution that supports any LLM system integration on the backend.
Key features of the DHTMLX Chatbot include multi-agent support, the option to load chat history, and markdown text formatting. The widget also supports responsive and read-only modes and different chat area render templates.
The chatbot widget is shared under the MIT license.
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About
SmartBot is an AI-powered chatbot solution built specifically for Shopify stores, designed to improve customer support, conversion rates, and post-sales workflows. It meets Shopify’s standards for performance and merchant value. Its features include context-aware responses derived from the store’s products, pages, orders, policies, FAQs, etc., so it can answer customer questions, track orders, manage returns/exchanges, handle product recommendations, and provide personalized assistance 24/7. SmartBot supports custom chat widgets that can be branded, multi-language support, live agent handoff when needed, and integrates into Shopify with minimal setup (no coding). Merchants appreciate that it reduces manual support workload, improves response times, and helps drive sales via upsells, recommendations, and better service.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Single developers, small businesses, and large companies that are looking for a tool for building and AI-support chat app.
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Audience
Shopify store owners seeking a solution to automate customer service, streamline pre- and post-sale interactions, offer personalized recommendations, and improve conversion & support without hiring more support staff
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
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Pricing
0
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationDHTMLX
Founded: 2003
Poland
dhtmlx.com/docs/products/dhtmlxChatbot/
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Company InformationBestChat
Founded: 2021
Canada
www.bestchat.com/smartbot.html
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