DEEP.assistDeepSearch
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Related Products
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About
Our product DEEP.assist is built for customer care and IT-Service Management. Most business processes start with a custom message. DEEP.assist understands the meaning of that message and extracts the relevant information. For channels like email or fax, fully automated business processes can be put in place with automation rates of up to 100%. For direct channels like phone or live chat, agents are assisted in real-time by DEEP.assist. We basically understand ALL of your customer requests, simple or complex, on EVERY channel. We can reduce the TOTAL cost of ALL customer interaction in your organization by 30%-50%. Any questions? We dramatically improve north star metrics in customer care by understanding the content of every customer communication. Independent from channel and articulation. We improve your most relevant metrics. It doesn't stop there. Understanding the meaning of customer communication creates a universe of opportunities.
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About
SMRTR changes the way your business interacts with information. We provide content management solutions that capture, manage and safeguard information vital to the business and then produce analytics based on the collected information. Our business process automation solutions create consistent, repeatable results enabling businesses to make better data-driven decisions; so, we just think it’s the smarter choice. Our solutions have changed how our clients do business – and with dramatic results. We take great pride in listening to our customers and partnering with them to solve tough business challenges. Keeping track of your business information doesn’t have to be hard. Our affordable Information Management solutions allow you to capture, search and retrieve any type of content, at any time, from any source – streamlining your business processes and eliminating the need to migrate content from where it lives today.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and companies in search of a solution to improve their most relevant metrics
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Audience
Organizations of all sizes looking for a powerful Document Management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDeepSearch
Austria
www.deepsearch.at/product/
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Company InformationSMRTR
Founded: 2002
United States
smrtrcms.com
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Data Analysis Features
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
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Document Management Features
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
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Integrations
No info available.
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Integrations
No info available.
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