D Line

D Line

DaVinci Tech Solutions
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About

D Line is a cloud-based business phone system for small and growing organizations. It provides business calling through a shared workspace, with extensions, greetings, business hours, ring groups, call routing, voicemail, and call recording. The service offers calling to the United States and Canada subject to fair-use terms. Users can access D Line in a web browser, on Windows and macOS computers, and through iOS and Android apps; a Chrome extension enables click-to-call from web-based CRM pages. The Advanced plan adds business texting, AI call transcription and summaries, questions about call history, automatic recording, and team video calling. Teams can use D Line to handle inbound and outbound calls, route calls among staff, manage voicemail, and review recorded or transcribed conversations. Plans are priced per workspace rather than per user, with separate fees for extra numbers and messaging. A paid 14-day trial and free number porting are also offered.

About

Simplii’s click to call feature gives you the ability to go from browsing the internet to calling out with one simple click. Any phone number that appears on your Chrome browser will be clickable once you have this feature enabled. With our Fusion extension, any incoming call to your phone will also pop up across any tab on your Chrome browser. Screen Pops have options for you to answer or reject calls, respond with text messages, and even the ability to transfer or place calls on hold right from your screen. On top of that, you can type notes and contact information right into the Screen Pop, which immediately saves that information onto your contacts. With any integrated Simplii CRM, all call history, call recordings, SMS messages, dispositions, and notes are logged in real time to your CRM. Just connect your CRM account with Fusion to watch the logs record automatically.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and mid-sized businesses needing a business phone line without per-user pricing

Audience

Companies seeking for a VoIP service provider

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$20/month/workspace
Base is $20 per workspace per month; Advanced is $35 per workspace per month. Both include one phone number and unlimited extensions; calling is unlimited to the US and Canada under fair-use terms. Extra numbers are $2/month each. SMS/10DLC is $5/month per campaign. A 14-day trial costs $3. Annual billing is offered with two months free. Desk-phone hardware is quoted separately.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.0 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • WHEN it works that it logs calls in my CRM. I have client photos in my CRM that pop up when they call, makes me feel like I am talking directly to them.
  • It had to take more effort to fail this hard than to "Simplii" make a product that works. Oh, the irony.

Cons

  • It DOESN'T work!!!! They will troubleshoot for an hour and less than 24 hrs it won't connect again, they swear it isn't their side. They are doing updates which is making it incredibly worse. DON'T do it!!!!!
  • For such a simple app, these devs clearly have no idea what they're doing. I never know from minute to minute if my business phone is able to make and receive calls and texts or not. Support is clueless. They had to build a clear cache button into the app as a last resort and even that doesn't work right. My $2M+ business is currently dead in the water with no response from support.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DaVinci Tech Solutions
Founded: 2020
United States
d-line.app

Company Information

Simplii
Founded: 2017
United States
www.simplii.net

Alternatives

No Alternatives

Alternatives

Categories

Categories

Business VoIP Supported
Cloud PBX Supported

Integrations

HubSpot CRM Supported
Pipedrive Supported
Salesforce Supported
Zoho CRM Supported
ActiveCampaign Not Supported
Autotask PSA Not Supported
Copper Not Supported
GleanQuote Not Supported
Infinity Not Supported
Insightly Not Supported
InvestorFuse Not Supported
Less Annoying CRM Not Supported
Microsoft Dynamics 365 Not Supported
Odoo Not Supported
Ontraport Not Supported
QQCatalyst Not Supported
Redtail CRM Not Supported
WHMCS Not Supported
eAgent Solutions Not Supported

Integrations

HubSpot CRM Supported
Pipedrive Supported
Salesforce Supported
Zoho CRM Supported
ActiveCampaign Supported
Autotask PSA Supported
Copper Supported
GleanQuote Supported
Infinity Supported
Insightly Supported
InvestorFuse Supported
Less Annoying CRM Supported
Microsoft Dynamics 365 Supported
Odoo Supported
Ontraport Supported
QQCatalyst Supported
Redtail CRM Supported
WHMCS Supported
eAgent Solutions Supported
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