Cytracom vs. Intulse Comparison


Cytracom	Intulse	+	+
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About Cytracom makes VoIP simple—simple to sell and simple to use. With a reliable platform built on flexible, cloud-based technology, Cytracom delivers fully managed, enterprise-grade Hosted VoIP tailored to small business needs. A 100% channel-driven model brings its nationwide partners directly to customers, providing the ease and comfort of working with local, trusted managed service providers. As the move to the cloud continues, Cytracom VoIP solutions enable partners to expand their portfolios and ultimately extend their reach and revenue with end-to-end managed services. Unparalleled tools, support, and training gives partners an advantage over the competition, reinforcing Cytracom’s commitment to their success and confidence in its solution. Visually build, deploy and manage corporate networks, public cloud connectivity and SD-WAN without legacy edge appliances.		About Intulse is a business VoIP provider offering hosted/cloud VoIP services for businesses. Managed VOIP phone systems with speed, flexibility, and more for small & large businesses in the USA. Intulse was founded in 2015 to help businesses that were stuck using old communication systems that only did a little but cost a whole lot find a better solution to meet their needs. Intulse’s VoIP UCaaS (Unified Communication as a Service) solutions are designed to increase productivity through the Intulse App, CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings, unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulse’s communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and service.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies searching for a solution to manage and improve their business operations		Audience Insurance, Financial Services, Churches, Not for Profit Organizations, Small & Mid-Sized Businesses, Private Schools, Call Centers, Multi-site Organizations
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $27.95 per month Free Version Not Supported Free Trial Not Supported		Pricing $26.00/month/user Pricing is based on the number of users on the system. 2-4 users would pay a higher per/user rate than 25-50. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros Cytracom was built by an MSP for MSP's which makes it headache free in my busy schedule. Their people are amazing. The hardware, tech, and sales support I've gotten is beyond industry standard. A great partner for us! Cons Its hard to sell based on price alone. Their free hardware, unlimited warranty on hardware, 36 month free hardware upgrade make it easier. Their contract and no surprises pricing actually makes it less than companies advertising a cheaper rate. I had to up my sales ability but, my customers are happy.		Pros from Real Users Pros Customer service is always very responsive and courteous. We use Intulse for our VoIP service, and on those rare occasions we do have problems, they are quick to help us through. Intulse truly listens to their customers and brings a solution to meet their needs in an expedient way. They worked closely with us from start to finish to provide a product that we are very satisfied with. If an issue arises or we need some technical assistance, they respond promptly and resolve the issue immediately. We would highly recommend them. We have two offices separated by about 60 miles. So we moved to a VoIP service years ago so we could have all lines answered by one receptionist. The concept was great. The technology was okay. The service was ... well, horrible. We switched to Intulse about 6 or 7 months ago and they have been FANTASTIC! The technology is far better & the service has been phenomenal. We also love their app as it allows us to make & receive calls from our cell phones without having to reveal to clients our personal cell numbers. Can't speak highly enough of the folks at Intulse! ... They also integrate with our database so we can easily see who called what client & what client called us on what date. The texting integration is also fantastic. - The phone service is consistent and our sound quality is very clear. - The dashboard is so helpful to transfer calls and see which team members are available. - The call reporting is so helpful at the end of the day to see all the calls and listen to the recordings. - It's very convenient to fax directly from the dashboard. 1. More flexible than traditional on-premise phone systems. 2. Works well in a multi-location / home office environment. 3. Cloud-managed. 4. Customers never receive a busy signal. 5. Able to port over existing phone numbers. The Intulse dashboard is robust and user-friendly. Support is quick, thorough, and friendly. This phone system, user interface, and the service provided have made our work more efficient.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Cytracom Founded: 2008 United States www.cytracom.com		Company Information Intulse Founded: 2015 United States intulse.com/business-phone-systems/
Alternatives Monster VoIP		Alternatives Fusion Connect
Voyced		Slingshot dgNetrix Communications
Fusion Connect		Zadarma
Phonology		ClearlyIP
VirtualPBX View All		magicJack magicJack Vocaltec View All
Categories Business Phone Systems Supported Business VoIP Supported Call Recording Supported Telephony Supported Unified Communications Supported		Categories Business Phone Systems Supported Business VoIP Supported Softphone Supported Telephony Supported
Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Not Supported Encryption Not Supported IVR / Voice Recognition Not Supported Ring Groups Supported SIP Trunking Not Supported Unified Communications Not Supported Voice Quality Enhancement Supported Telephony Features Auto-Dialer Not Supported Call Center Management Supported Call Monitoring Supported Contact Management Not Supported Inbound Reporting Not Supported IVR / Voice Recognition Not Supported Outbound Reporting Not Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Not Supported VoIP Supported		Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Not Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported Show More Features Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Not Supported Fax Management Supported
Integrations AgencyBloc AMS+ Not Supported Breeze Church Management Not Supported Church Community Builder Not Supported Elexio Not Supported Global Relay Not Supported GoldMine CRM Not Supported HubSpot Customer Platform Not Supported Insightly Not Supported Koble Not Supported Microsoft Dynamics 365 Not Supported MyGlue Supported NextAgency for Health & Life Insurance Not Supported Pipedrive Not Supported Pushpay Not Supported QQCatalyst Not Supported Redtail CRM Not Supported Rock RMS Not Supported Smarsh Not Supported SuiteCRM Not Supported Survey Rocket Not Supported Show More Integrations View All 2 Integrations		Integrations AgencyBloc AMS+ Supported Breeze Church Management Supported Church Community Builder Supported Elexio Supported Global Relay Supported GoldMine CRM Supported HubSpot Customer Platform Supported Insightly Supported Koble Supported Microsoft Dynamics 365 Supported MyGlue Not Supported NextAgency for Health & Life Insurance Supported Pipedrive Supported Pushpay Supported QQCatalyst Supported Redtail CRM Supported Rock RMS Supported Smarsh Supported SuiteCRM Supported Survey Rocket Supported Show More Integrations View All 27 Integrations
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