Cyara Klearcom

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Cyara:

About

The award-winning Cyara CX Assurance Platform helps companies accelerate customer experience development, increase quality across all digital and voice channels, and assure customer journeys end-to-end. The Cyara Platform supports the entire software development lifecycle for customer experience, from design to functional and regression testing, user acceptance testing, load testing and production monitoring. We test from the customer’s perspective, ensuring that you identify issues that impact the customer’s experience from across the complex set of technology used to deliver that experience.
Klearcom:

About

Klearcom is a cloud-based, AI-powered global voice and IVR testing platform that lets enterprises validate and monitor their phone numbers, toll-free lines, interactive voice response systems, and overall call-path reliability across more than 100 countries and over 330 telecom carriers worldwide. Rather than relying on manual test calls, Klearcom simulates real customer call flows, including fixed-line and mobile networks, to discover where routing errors, voice-quality issues, IVR misconfigurations, or downtime might occur. Its solution suite includes automated end-to-end IVR discovery and mapping, regression testing, toll-free number checks, voice-quality assessments, end-agent-reachability tests, fax-line testing, and global caller simulations, all without requiring any installation or changes to a company’s existing infrastructure. It supports multilingual and multi-dialect IVRs, transcribing and evaluating interactive voice menus in 40+ languages.
Cyara:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Klearcom:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Cyara:

Audience

ForIf you are focused on customer experience (CX) and need to accelerate CX software development with quality, move to Agile and DevOps, or migrate your contact center to the cloud.
Klearcom:

Audience

Global contact-center operators searching for a solution to test, monitor, and ensure global call-path reliability, voice quality, and uninterrupted customer communication across countries and carriers
Cyara:

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported
Klearcom:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Cyara:

API

Offers API Not Supported
Klearcom:

API

Offers API Not Supported
Cyara:

Screenshots and Videos

Klearcom:

Screenshots and Videos

Cyara:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Klearcom:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Cyara:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Klearcom:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Cyara:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Klearcom:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Cyara:

Company Information

Cyara
Founded: 2006
United States
cyara.com
Klearcom:

Company Information

Klearcom
Founded: 2016
United States
klearcom.com
Cyara:

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Klearcom:

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Virtuoso QA

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Cyara:

Categories

Automated Testing Supported
IVR Supported
Regression Testing Supported
Software Testing Supported
VoIP Monitoring Supported
Klearcom:

Categories

IVR Supported
VoIP Monitoring Supported
Cyara:

IVR Features

Call Center Supported
Call Logging Not Supported
Call Recording Not Supported
Call Routing Not Supported
Multiple Scripts Not Supported
Phone Key Input Not Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Not Supported
Voice Mail Not Supported
Cyara:

Integrations

Amazon Web Services (AWS) Not Supported
Avaya Cloud Office Not Supported
Cisco CX Cloud Not Supported
Five9 Not Supported
Genesys Cloud CX Not Supported
Google Cloud Platform Not Supported
Microsoft Azure Not Supported
NiCE CXone Mpower Not Supported
Oracle Cloud Infrastructure Not Supported
RingCentral RingCX Not Supported
Salesforce Not Supported
Talkdesk Not Supported
Twilio Not Supported
Vonage AI Studio Not Supported
Zoom Not Supported
Klearcom:

Integrations

Amazon Web Services (AWS) Supported
Avaya Cloud Office Supported
Cisco CX Cloud Supported
Five9 Supported
Genesys Cloud CX Supported
Google Cloud Platform Supported
Microsoft Azure Supported
NiCE CXone Mpower Supported
Oracle Cloud Infrastructure Supported
RingCentral RingCX Supported
Salesforce Supported
Talkdesk Supported
Twilio Supported
Vonage AI Studio Supported
Zoom Supported
Cyara:
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Klearcom:
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Claim Klearcom and update features and information