CyBlock

CyBlock

Wavecrest Computing
ITarian

ITarian

2.3 out of 5 stars
CyBlock ITarian

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CyBlock:

About

Easy-to-launch cloud-based service applied regardless of employee location. Provides perimeter-less filtering and reporting coverage for all users - remote, roaming, flexible, and transitioning. Making this a popular choice for today’s distributed workforce environment. Secure Web filtering appliances for those that prefer, or are required to have, onsite hardware. The choice of IT rack mount or tabletop design makes this deployment suitable for SMBs to large organizations. Application and Website report with a rollup of time spent. See time online by friendly Website name, not by ambiguous Domain Name. Accurately identify actual user clicks, providing managers with clear, useful data. Easy-to-use solutions for efficient and proactive monitoring of Web usage. Solutions built to address government agency challenges in Internet usage.
ITarian:

About

Enable your staff to monitor and manage the security, performance, and administration of your entire IT infrastructure from a single platform—all at no cost to you. The comprehensive and powerful ITarian platform helps you simplify operations, boost productivity, and better utilize IT resources. Provide IT staff with more monitoring and management capabilities. Boost IT productivity with integration between roles, functions, and toolsets. Maximize uptime with proactive detection and resolution capabilities. Automate day-to-day tasks with custom scripts.
CyBlock:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ITarian:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
CyBlock:

Audience

Network Monitoring platform for organizations
ITarian:

Audience

Organizations interested in a centralized IT management platform
CyBlock:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ITarian:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
CyBlock:

API

Offers API Not Supported
ITarian:

API

Offers API Not Supported
CyBlock:

Screenshots and Videos

ITarian:

Screenshots and Videos

CyBlock:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ITarian:

Pricing

No information available.
Free Version Supported
Free Trial Supported
CyBlock:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ITarian:

Reviews/Ratings

Overall 2.3 / 5
ease 2.5 / 5
features 2.5 / 5
design 2.5 / 5
support 1.0 / 5
ITarian:

Pros & Cons from Real Users

Pros

  • I have a small MSP service that I offer my clients and have less than 50 devices total. At first, this was a great product and I liked the simplicity of the platform. But on 9/21, they implemented a change in price and no longer offer the most important features for free. No more RMM, no more Patch Management, no more remote access. It all costs $1.25 per endpoint.
  • So, for starters, there is 50 devices that you get at no additional cost. Beyond 50 seats there is a cost per device. Compared to the very few other "free seats" options, this is the best I could find. I like that I can monitor things like event id 7 and 52 logs, push windows build updates (feature updates), and the normal windows updates on a schedule. You can also push updates to common software or packaged .msi files to remote systems. I understand there is some bad blood from past people that said it would be free forever for unlimited devices. From a business point of view, there is nothing to gain by doing this, and the fact they offer 50 free seats is great for a person that is using ~30 devices of that 50. If you honestly manage more than 50 I think it's only fair to pay them for those seats since they are offering a service after all.
  • The first twenty end points you add to the system are technically free. I can’t think of any more pros.

Cons

  • They changed the pricing structure and now they no longer support <50 devices for free. Don't waste your time on this.
  • Linux support is there but lacking without a premium license. Every once in a while a machine will not correctly report online (which may have been fixed with an update). Integration with 3rd party services is a bit lacking.
  • Their online cloud is always crashing. Their support is based out of India and very hard to communicate with.
CyBlock:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ITarian:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
CyBlock:

Company Information

Wavecrest Computing
Founded: 1996
United States
www.wavecrest.net
ITarian:

Company Information

ITarian
Founded: 2018
United States
www.itarian.com
CyBlock:

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ITarian:

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CyBlock:
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ITarian:
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4.5 out of 5 stars
CyBlock:
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ITarian:
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CyBlock:
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ITarian:
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CyBlock:
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CyBlock:

Categories

Network Monitoring Supported
Network Security Supported
ITarian:

Categories

Help Desk Supported
IT Management Supported
IT Service Supported
ITSM Supported
MSP Supported
Network Assessment Supported
Network Monitoring Supported
Network Security Supported
Patch Management Supported
Remote Support Supported
RMM Supported
CyBlock:

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Supported
IP Address Monitoring Not Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Not Supported
SLA Monitoring Not Supported
Uptime Monitoring Not Supported
Web Traffic Reporting Supported
ITarian:

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Not Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Network Security Features

Access Control Not Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Supported
Vulnerability Scanning Supported

Business Continuity Features

Backup Log Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

IT Service Features

Contract Management Not Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Not Supported
Self Service Portal Not Supported
Service Catalog Not Supported
Service Reporting Not Supported
Ticket Management Supported

ITSM Features

Asset Tracking Supported
Availability Management Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Not Supported

MSP Features

Backup Management Supported
Billing & Invoicing Supported
CRM Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Not Supported
Data Management Not Supported
Deployment Management Not Supported
Inventory Management Supported
Maintenance Utilities Not Supported
Procurement Management Not Supported
Remote Update / Installation Not Supported
Software Management Not Supported
Synchronization Management Not Supported
Wireless Network Support Not Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Not Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Not Supported
Real-time Chat Not Supported
Remote Control Not Supported
Screen Sharing Not Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Not Supported
CyBlock:

Integrations

Check Point IPS Supported
Check Point Infinity Supported
ITarian:

Integrations

Check Point IPS Not Supported
Check Point Infinity Not Supported
CyBlock:
Claim CyBlock and update features and information
Claim CyBlock and update features and information
ITarian:
Claim ITarian and update features and information
Claim ITarian and update features and information