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About

Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform. Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.

About

Send automated email campaigns that are highly targeted. Use email templates, schedule, and track your email campaigns with ease! Collect more user-generated reviews and make them work. Gain insights from your shoppers right away. Raise brand awareness & recapture those lost shoppers. Bring them back with reviews and user-generated content. Collect email performance data, A/B test emails, send personalized emails, keep email health and increase customer engagement every step of the way! With the autoresponder series, set pre-written recipes to automatically send email campaigns to cover each stage of the customer journey. Engage customers from the moment they make a purchase and increase retention and repeat sales.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more

Audience

eCommerce retailers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version
Free Trial

Pricing

$49.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Customer.io
Founded: 2012
United States
customer.io

Company Information

TargetBay
Founded: 2016
Georgia
www.targetbay.com

Alternatives

Alternatives

Campaigner

Campaigner

j2 Global

Categories

Categories

Email Marketing Features

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Integrations

Instagram
5X
Airship
BI Book
Emailable
Ethyca
Freshpaint
Google Analytics
HelpBar
Kixie PowerCall & SMS
Lootly
Meta Audience Network
NiftyImages
Playable
Prepr
Smile.io
Twilio
YouTube
Zoho Forms
involve.me

Integrations

Instagram
5X
Airship
BI Book
Emailable
Ethyca
Freshpaint
Google Analytics
HelpBar
Kixie PowerCall & SMS
Lootly
Meta Audience Network
NiftyImages
Playable
Prepr
Smile.io
Twilio
YouTube
Zoho Forms
involve.me
Claim Customer.io and update features and information
Claim Customer.io and update features and information
Claim TargetBay and update features and information
Claim TargetBay and update features and information