Related Products
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About
Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform.
Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email.
Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.
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About
SendOps is an email workflow and drip campaign platform for onboarding, trial conversion, cart recovery, follow-ups, and win-back journeys. Build on a visual canvas or use SendFlow, the API, or AI agents through MCP. Trigger journeys from product events, segment changes, dates, or recognized website visits; personalize emails, branch on behavior, wait for milestones, and exit on conversion. Webhook steps connect journeys to SMS, push, and your own systems.
Manage contacts, dynamic segments, consent, templates, and broadcasts. Rehearse in shadow mode and track delivery, engagement, and each contact's progress. Send through Amazon SES in your own AWS account with a guided, keyless connection. Existing transactional sending stays independent.
Flat platform pricing with no per-contact or per-email SendOps fees. Free plan available; AWS usage billed separately. Includes message search, deliverability alerts, DMARC monitoring, and inbound email.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more
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Audience
Marketing, product, and development teams automating customer onboarding, trial conversion, cart recovery, and retention with email workflows on their own Amazon SES.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$150 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$29/month
Free plan available. Team: $29/month. Business: $149/month. Flat platform subscription with no per-contact or per-email SendOps fees. AWS usage is billed separately.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCustomer.io
Founded: 2012
United States
customer.io
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Company InformationSendOps
Founded: 2025
United States
sendops.dev/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Email Marketing Features
A/B Testing
Supported
Artificial Intelligence
Not Supported
Auto-Responders
Not Supported
CAN SPAM Compliance
Supported
Customer Surveys
Not Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Event Triggered Email
Supported
Image Library
Supported
Landing Pages/Web Forms
Not Supported
Mailing List Management
Supported
Mobile Optimized Emails
Supported
Reporting/Analytics
Supported
Subscriber Management
Supported
Template Management
Supported
WYSIWYG Email Editor
Supported
Marketing Automation Features
A/B Testing
Supported
Analytics / ROI Tracking
Supported
Artificial Intelligence
Not Supported
Content / Blogging Platform
Not Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Landing Pages / Web Forms
Not Supported
Lead Scoring
Not Supported
Sales Intelligence
Not Supported
Search Marketing
Not Supported
Segmentation
Supported
Social Marketing
Supported
Website Visitor Tracking
Supported
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Integrations
Amazon SES
Not Supported
Clearbit
Supported
Cloud4Wi
Supported
Convert Pro
Supported
Digioh
Supported
ElectroNeek
Supported
Ema
Supported
Google Cloud Storage
Supported
Livestorm
Supported
MineOS
Supported
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Integrations
Amazon SES
Supported
Clearbit
Not Supported
Cloud4Wi
Not Supported
Convert Pro
Not Supported
Digioh
Not Supported
ElectroNeek
Not Supported
Ema
Not Supported
Google Cloud Storage
Not Supported
Livestorm
Not Supported
MineOS
Not Supported
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