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About

Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform. Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.

About

Polyteia's data platform enables the automated integration, transformation, and visualization of data from different source systems in public administrations. For both tech-savvy and non-technical users, our platform empowers you to effortlessly visualize your data and generate reports at the push of a button. Respond immediately to new developments with real-time data. Collaborate with colleagues on reports in real-time using commenting and approval processes. Our platform operates as a cloud-based software-as-a-service, ensuring 24/7 accessibility and rapid scalability. It demands zero effort from your IT team for operation and hosting. We host and run our platform on the Telekom cloud, with both server locations and company headquarters based in Germany. Additionally, the fundamental components of our software code are accessible as open source, fortifying your digital sovereignty.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more

Audience

City leaders requiring a tool to can track, analyze and plan their operations with real-time data and communicate decisions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Customer.io has helped us as an organization to raise our marketing level by supporting our management of customers, attributes and events to maintain a very organized and segmented work rhythm. It also allows us to customize reports, modify users based on their user, add or delete attributes and assign events.

Cons

  • Among the few dislikes that have been presented to us as an organization are: data collection is a slightly weak part of Customer.io.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Customer.io
Founded: 2012
United States
customer.io

Company Information

Polyteia
Germany
www.polyteia.com

Alternatives

Alternatives

M Orbit

M Orbit

Modirum Platforms
Campaigner

Campaigner

j2 Global

Categories

Categories

Data Management Supported
Government Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Supported
Customer Surveys Not Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Integrations

Airship Supported
Archetype Supported
Brew Supported
Census Supported
ConvertFlow Supported
Fundify Supported
Humanic Supported
LinkedIn Supported
Mailchimp Transactional Email (Mandrill) Supported
NiftyImages Supported
Product Fruits Supported
SatisMeter Supported
Seekwell Supported
Shift Supported
Summit Supported
SupportBee Supported
Survicate Supported
Uplup Supported
Vessel Supported
Weld Supported

Integrations

Airship Not Supported
Archetype Not Supported
Brew Not Supported
Census Not Supported
ConvertFlow Not Supported
Fundify Not Supported
Humanic Not Supported
LinkedIn Not Supported
Mailchimp Transactional Email (Mandrill) Not Supported
NiftyImages Not Supported
Product Fruits Not Supported
SatisMeter Not Supported
Seekwell Not Supported
Shift Not Supported
Summit Not Supported
SupportBee Not Supported
Survicate Not Supported
Uplup Not Supported
Vessel Not Supported
Weld Not Supported
Claim Customer.io and update features and information
Claim Customer.io and update features and information
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