Cueston Gainsight

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Cueston:

About

Cueston is a web-based digital adoption platform for SaaS teams that want to guide users through their products and measure engagement. After adding a site snippet, product, growth, and customer success teams can create and publish product tours, tooltips, contextual banners, onboarding checklists, surveys, NPS prompts, and feature announcements in a visual editor. Audience and page targeting let teams show guidance based on user context, while analytics, funnels, and experiments help them review engagement and outcomes. Cueston also provides a help hub with an in-app AI assistant that answers questions from connected documentation. Its hosted MCP server and REST API let teams and supported AI clients create and manage guidance in a Cueston workspace. The service is designed for web applications, and individual guides can be built without coding.
Gainsight:

About

Everything you need to turn your customers into your biggest growth engine. The Gainsight Customer Cloud brings together all the technology you need to ensure your customers easily adopt your products and achieve their desired outcomes with your company. Orchestrate the customer journey across every function and create clients for life by delivering great outcomes at scale. Combine deep SaaS product analytics with personalized in-app engagements to deliver exceptional user experiences. Capture feedback, close the loop with respondents, and discover insights to ensure an exceptional customer experience. An open platform that acts as a central hub for customer data systems and provides actionable insights to every employee to make better decisions in service of the customer. Scale revenue growth through whitespace analysis, upsell and cross-sell playbooks, and streamlined renewals processes.
Cueston:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported
Gainsight:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Cueston:

Audience

SaaS product, growth and customer success teams
Gainsight:

Audience

Product owners who want to understand user behavior and increase product adoption
Cueston:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Gainsight:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Cueston:

API

Offers API Supported
Gainsight:

API

Offers API Not Supported
Cueston:

Screenshots and Videos

Gainsight:

Screenshots and Videos

Cueston:

Pricing

$39/month
Starter is $99 per month billed yearly and includes 2 workspaces, up to 15 active guides, and up to 5,000 monthly active users. Growth is $199 per month billed yearly and includes 5 workspaces, unlimited active guides, and up to 50,000 monthly active users. A free plan includes 1 workspace, up to 3 active guides, and up to 500 monthly active users.
Free Version Supported
Free Trial Supported
Gainsight:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Cueston:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Gainsight:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Cueston:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Gainsight:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Cueston:

Company Information

Cueston
Founded: 2025
Poland
cueston.com
Gainsight:

Company Information

Gainsight
Founded: 2009
United States
www.gainsight.com
Cueston:

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5.0 out of 5 stars
Cueston:

Categories

Gainsight:

Categories

Gainsight:

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Not Supported
Contextual Guidance Supported
Data Validation Not Supported
In-App Training Supported
Launch Management Supported
Multi-Language Not Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Mobile App Analytics Features

A/B Testing Supported
Channel Attribution Supported
Cohort Analysis Supported
Funnel Analysis Supported
In-App Events Tracking Supported
Push Notifications Supported
Retention Tracking Supported
Revenue Tracking Not Supported
Uninstall Tracking Supported

Personalization Features

A/B Testing Not Supported
Abandoned Cart Saver Not Supported
Account Based Marketing Not Supported
Behavioral Targeting Supported
Campaign Segmentation Not Supported
Content Analytics Supported
Contextual Targeting Not Supported
Customer Profiles Not Supported
Experience Management Supported
Recommendation Engine Not Supported
Website Personalization Supported

Product Management Features

Collaboration Not Supported
Feedback Collection Supported
Idea Management Not Supported
Milestone Tracking Not Supported
Prioritization Not Supported
Product Roadmapping Not Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Not Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Not Supported
User Journeys Supported
User Research Not Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Not Supported
Form Analytics Not Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Supported
Referral Source Tracking Not Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported
User Interaction Tracking Supported
Cueston:

Integrations

Segment Supported
ChatGPT Supported
Claude Supported
Codex CLI Supported
Cursor Supported
Glew Not Supported
Intellum Platform Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Outlook Not Supported
Mixpanel Not Supported
Model Context Protocol (MCP) Supported
Motileo Not Supported
Pendo Not Supported
Quaeris Not Supported
RO Innovation Not Supported
Salesforce Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Slack Not Supported
Sturdy Not Supported
Syncari Not Supported
Gainsight:

Integrations

Segment Supported
ChatGPT Not Supported
Claude Not Supported
Codex CLI Not Supported
Cursor Not Supported
Glew Supported
Intellum Platform Supported
Microsoft Dynamics 365 Supported
Microsoft Outlook Supported
Mixpanel Supported
Model Context Protocol (MCP) Not Supported
Motileo Supported
Pendo Supported
Quaeris Supported
RO Innovation Supported
Salesforce Supported
Salesforce Marketing Cloud Account Engagement Supported
Slack Supported
Sturdy Supported
Syncari Supported
Cueston:
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Gainsight:
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Claim Gainsight and update features and information