InProdInProd Solutions Pty Ltd
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Related Products
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About
CtrlStack manages a wide variety of operational activities and sources of changes to reduce risks, track change impact, and find root causes of production issues fast. Relationship mapping in observability is finding meaningful connections and interactions between the data – metrics, events, logs, and traces. We use a native graph database to represent this “data between the data” at speed and scale. Get an end-to-end visibility of all changes across commits, configuration files, and feature flags in one click. Capture all the context of an incident at the moment it occurs, and at any time during diagnosis and resolution, to avoid reverting each other’s changes. Get insights into what, when, and who made the change, and how it impacts operations. Collaborate across teams with shared data knowledge through a DevOps graph.
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About
InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
DevOps teams looking for an advanced DevOps Observability platform to prevent downtime and identify changes before they impact customers
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Audience
Contact center operations and engineering teams, enterprises using Genesys Cloud or Genesys Engage, DevOps teams managing multi-environment contact center deployments.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$2/month/user
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCtrlStack
Founded: 2020
www.ctrlstack.com
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Company InformationInProd Solutions Pty Ltd
Australia
www.inprod.io
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Categories |
Categories |
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Integrations
Amazon Web Services (AWS)
Supported
Genesys Cloud CX
Not Supported
Kubernetes
Supported
PagerDuty
Supported
Terraform
Supported
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Integrations
Amazon Web Services (AWS)
Not Supported
Genesys Cloud CX
Supported
Kubernetes
Not Supported
PagerDuty
Not Supported
Terraform
Not Supported
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