InProd

InProd

InProd Solutions Pty Ltd
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About

CtrlStack manages a wide variety of operational activities and sources of changes to reduce risks, track change impact, and find root causes of production issues fast. Relationship mapping in observability is finding meaningful connections and interactions between the data – metrics, events, logs, and traces. We use a native graph database to represent this “data between the data” at speed and scale. Get an end-to-end visibility of all changes across commits, configuration files, and feature flags in one click. Capture all the context of an incident at the moment it occurs, and at any time during diagnosis and resolution, to avoid reverting each other’s changes. Get insights into what, when, and who made the change, and how it impacts operations. Collaborate across teams with shared data knowledge through a DevOps graph.

About

InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

DevOps teams looking for an advanced DevOps Observability platform to prevent downtime and identify changes before they impact customers

Audience

Contact center operations and engineering teams, enterprises using Genesys Cloud or Genesys Engage, DevOps teams managing multi-environment contact center deployments.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$2/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CtrlStack
Founded: 2020
www.ctrlstack.com

Company Information

InProd Solutions Pty Ltd
Australia
www.inprod.io

Alternatives

Alternatives

Sematext Cloud

Sematext Cloud

Sematext Group
GENESYS

GENESYS

Vitech Corporation
Rudder

Rudder

Normation

Categories

Categories

Integrations

Amazon Web Services (AWS)
Genesys Cloud CX
Kubernetes
PagerDuty
Terraform

Integrations

Amazon Web Services (AWS)
Genesys Cloud CX
Kubernetes
PagerDuty
Terraform
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