Audience

Contact center operations and engineering teams, enterprises using Genesys Cloud or Genesys Engage, DevOps teams managing multi-environment contact center deployments.

About InProd

InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.

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Pricing

Starting Price:
$2/month/user

Integrations

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Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

InProd Solutions Pty Ltd
Australia
www.inprod.io

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Online

InProd Frequently Asked Questions

Q: What kinds of users and organization types does InProd work with?
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InProd Product Features

Software Configuration Management (SCM)

Version Control / Management
Concurrency Management
Flexible Branching
Regulatory Compliance
Workflow / Process Automation
Rapid Rebuilds
Automated Cleanup
Rapid Hotfix
Defect Tracking
Code Review
Branch Merging
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