InProdInProd Solutions Pty Ltd
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Zuken GENESYSZuken
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Related Products
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About
InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.
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About
GENESYS is Zuken's model-based systems engineering platform designed to manage and communicate product information effectively, enabling teams to focus on innovation. It supports the entire engineering process from initial concept to verification and validation within a single environment, capturing all relevant product information across different levels, from high-level use cases and system context to system and subsystem definitions, down to detailed design connections. GENESYS ensures every system design is coherent, consistent, and complete, providing feature-rich authoring capabilities with automatic diagram generation and rule-based formatting. It offers validation of logical consistency and behavior enabled by executable models and seamless integration with existing authoring tools. Built upon the Comprehensive Systems Definition Language (CSDL), which conforms to the Systems Modeling Language (SysML) standard, GENESYS provides semantic precision.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Contact center operations and engineering teams, enterprises using Genesys Cloud or Genesys Engage, DevOps teams managing multi-environment contact center deployments.
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Audience
Systems engineers and multidisciplinary product development teams requiring a solution to manage complex system designs
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$2/month/user
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationInProd Solutions Pty Ltd
Australia
www.inprod.io
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Company InformationZuken
Founded: 1976
Japan
www.zuken.com/us/product/mbse-with-genesys/
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Categories |
Categories |
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Integrations
Genesys Cloud CX
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