InProd

InProd

InProd Solutions Pty Ltd
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About

InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.

About

GENESYS is Zuken's model-based systems engineering platform designed to manage and communicate product information effectively, enabling teams to focus on innovation. It supports the entire engineering process from initial concept to verification and validation within a single environment, capturing all relevant product information across different levels, from high-level use cases and system context to system and subsystem definitions, down to detailed design connections. GENESYS ensures every system design is coherent, consistent, and complete, providing feature-rich authoring capabilities with automatic diagram generation and rule-based formatting. It offers validation of logical consistency and behavior enabled by executable models and seamless integration with existing authoring tools. Built upon the Comprehensive Systems Definition Language (CSDL), which conforms to the Systems Modeling Language (SysML) standard, GENESYS provides semantic precision.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Contact center operations and engineering teams, enterprises using Genesys Cloud or Genesys Engage, DevOps teams managing multi-environment contact center deployments.

Audience

Systems engineers and multidisciplinary product development teams requiring a solution to manage complex system designs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$2/month/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

InProd Solutions Pty Ltd
Australia
www.inprod.io

Company Information

Zuken
Founded: 1976
Japan
www.zuken.com/us/product/mbse-with-genesys/

Alternatives

Alternatives

GENESYS

GENESYS

Vitech Corporation
Vitech CORE

Vitech CORE

Vitech
GENESYS

GENESYS

Vitech Corporation
Cameo Systems Modeler

Cameo Systems Modeler

Dassault Systèmes
Syndeia

Syndeia

Intercax
Rudder

Rudder

Normation

Categories

Categories

Integrations

Genesys Cloud CX

Integrations

Genesys Cloud CX
Claim InProd and update features and information
Claim InProd and update features and information
Claim Zuken GENESYS and update features and information
Claim Zuken GENESYS and update features and information