Crystal Quality

Crystal Quality

Avdor CIS
Wavetel

Wavetel

Wavetel Business LTD
+
+

Related Products

  • PBXware
    39 Ratings
    Visit Website
  • Signalmash
    16 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website
  • CallTrackingMetrics
    939 Ratings
    Visit Website
  • Intulse
    140 Ratings
    Visit Website
  • Adzooma
    253 Ratings
    Visit Website
  • CallHub
    428 Ratings
    Visit Website
  • Shape Software
    136 Ratings
    Visit Website
  • Phonexa
    244 Ratings
    Visit Website
  • Fathom
    7,733 Ratings
    Visit Website

About

Crystal Quality is a unified, web-based multimedia recording solution for both TDM, analog & VoIP environments, supports a wide range of telephony interfaces including: Analog trunk / extension, digital trunk (ISDN BRI / PRI, E1/T1), digital extensions, VoIP trunk / extensions, as well as discrete radios and trunked radios. Crystal Quality (Avdor CIS), provides management of all types of recordings (call centers, contact centers, telephony, mobile phones, screen capture, SMS, Skype for Business and more) using a simple, easy to operate and modern-looking user interface. CIS offers several convenient pricing plans, enabling easily choosing the most suitable for your business requirement needs, providing the most benefits and at the most cost-effective price. Avdor CIS Crystal Quality Call recording and monitoring solution offers a joint solution – in one place, a unique and brilliant solution for all your business needs.

About

Formed in 2010, Wavetel has grown to become a leading provider of telecom services in the UK and rest of the world. Wavetel started as a wholesale operator offering Voice, SMS and Data services to other operators. In 2013 Wavetel launched its B2B services which includes VoIP telephony services, Connectivity, Virtual Numbers, SIP Trunks, Microsoft Teams Direct Routing, Mobile, SMS, Call Center Solutions for its valued clients and business partners worldwide. Over the years, our voice messaging offerings have constantly evolved as an enterprise solution allowing it to integrate with third party CRMs and business apps using our programmable APIs.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes searching for a powerful Call Recording solution

Audience

IT Companies, Enterprises, Business Communication

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

$13 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Avdor CIS
Founded: 2010
Israel
www.crystalrs.com

Company Information

Wavetel Business LTD
Founded: 2010
United Kingdom
wavetelbusiness.co.uk

Alternatives

SVRX

SVRX

Edigin

Alternatives

Juris Astra

Juris Astra

Juris Technologies
VTlogger

VTlogger

Voicetronix

Categories

Call Recording Supported

Categories

Business VoIP Supported
Cloud PBX Supported
SIP Trunk Supported
Telephony Supported

Call Recording Features

Archiving Supported
Call Sharing Not Supported
Distributed Call Recording Not Supported
Event Triggered Recording Supported
File Transfer Not Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Supported
e911 Not Supported
International Numbers Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

Microsoft Teams Not Supported

Integrations

Microsoft Teams Supported
Claim Crystal Quality and update features and information
Claim Crystal Quality and update features and information
Claim Wavetel and update features and information
Claim Wavetel and update features and information