Cruz RMM

Cruz RMM

Dorado Software
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About

Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.

About

Splunk Enterprise is a powerful platform that turns data into actionable insights across security, IT, and business operations. It enables organizations to search, analyze, and visualize data from virtually any source, providing a unified view across edge, cloud, and hybrid environments. With real-time monitoring, alerts, and dashboards, teams can detect issues quickly and act decisively. Splunk AI and machine learning features predict problems before they happen, improving resilience and decision-making. The platform scales to handle terabytes of data and integrates with thousands of apps, making it a flexible solution for enterprises of all sizes. Trusted by leading organizations worldwide, Splunk helps teams move from visibility to action.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Managed IT service providers searching for a remote management solution to automate and monitor their customers' IT operations

Audience

Splunk Enterprise is designed for IT leaders, security professionals, and enterprise teams that need to unify, analyze, and act on data across complex, hybrid environments

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1350
Cruz is licensed as a subscription. Perpetual licenses are also available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Splunk is top of the line for logging. But that means paying a lot every month, and keeping a lot of data, so make sure you actually need detailed logging. If you do, Splunk has a lot of built in functions to analyze your logging data and help your business be more insightful.
  • Customizable dashboards. Can consume multiple log sources. Extensive and deep search feature. Search Queries can be converted to apps. Alert system based on log data.

Cons

  • If you only need some of the metrics and not all the logs, getting Splunk means you're wasting money and overengineering your analytics process. You can use an open source metrics system like Prometheus instead if that's what you need. It's also super easy to accidentally get false alerts on Splunk, and that will not make your oncall engineers happy.
  • Steep learning curve. Search can be slow for huge logs. Expensive.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Dorado Software
Founded: 1999
United States
resources.doradosoftware.com/cruz-rmm

Company Information

Cisco
Founded: 1984
United States
www.splunk.com

Alternatives

MSP360 RMM

MSP360 RMM

MSP360

Alternatives

Cruz Wireless Controller

Cruz Wireless Controller

Dorado Software
Grafana Cloud

Grafana Cloud

Grafana Labs
AdRem NetCrunch

AdRem NetCrunch

AdRem Software

Categories

Categories

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Not Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Not Supported
IT Asset Management Supported
License Management Supported
Performance Management Supported
Relationship Mapping Supported

Configuration Management Features

Access Control / Permissions Supported
Application Deployment Supported
Automated Provisioning Supported
Infrastructure Automation Supported
Node Management Supported
Orchestration Supported
Reporting Analytics / Visualization Supported
Task Management Supported

Data Center Management Features

Audit Trail Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Supported
Device Auto Discovery Supported
Diagnostic Testing Supported
Import / Export Data Supported
JCL Management Supported
Multi-Platform Supported
Multi-User Supported
Power Management Not Supported
Sarbanes-Oxley Compliance Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Not Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Not Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Not Supported
For Healthcare Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Supported
Process/Workflow Automation Not Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Cloud Security Features

Antivirus Supported
Application Security Supported
Behavioral Analytics Supported
Encryption Supported
Endpoint Management Supported
Incident Management Supported
Intrusion Detection System Supported
Threat Intelligence Supported
Two-Factor Authentication Supported
Vulnerability Management Supported

Cybersecurity Features

AI / Machine Learning Supported
Behavioral Analytics Supported
Endpoint Management Supported
Incident Management Supported
IOC Verification Not Supported
Tokenization Not Supported
Vulnerability Scanning Supported
Whitelisting / Blacklisting Not Supported

Data Visualization Features

Analytics Supported
Content Management Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Supported
Relational Display Supported
Simulation Models Supported
Visual Discovery Supported

Endpoint Detection and Response (EDR) Features

Behavioral Analytics Supported
Blacklisting/Whitelisting Supported
Continuous Monitoring Supported
Malware/Anomaly Detection Supported
Prioritization Supported
Remediation Management Supported
Root Cause Analysis Supported

Log Management Features

Archiving Supported
Audit Trails Supported
Compliance Reporting Supported
Consolidation Supported
Data Visualization Supported
Event Logs Supported
Network Logs Supported
Remediation Supported
Syslogs Supported
Thresholds Supported
Web Logs Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Supported
Vulnerability Scanning Supported

SIEM Features

Application Security Supported
Behavioral Analytics Supported
Compliance Reporting Supported
Endpoint Management Supported
File Integrity Monitoring Supported
Forensic Analysis Supported
Log Management Supported
Network Monitoring Supported
Real Time Monitoring Supported
Threat Intelligence Supported
User Activity Monitoring Supported

Integrations

AppLoader by Automai Not Supported
CYREBRO Not Supported
Clockspring Not Supported
Cruz IoT Device Director Supported
CruzNow Supported
CyCognito Not Supported
Cyware Not Supported
Druva Not Supported
Google Cloud Trace Not Supported
HaloITSM Not Supported
Hyperproof Not Supported
Intezer AI SOC Not Supported
Kona Site Defender Not Supported
Lojycal Not Supported
Microsoft Defender for IoT Not Supported
Microsoft Excel Not Supported
Query Federated Search Not Supported
SecLytics Augur Not Supported
SecureLink Not Supported
Workato Not Supported

Integrations

AppLoader by Automai Supported
CYREBRO Supported
Clockspring Supported
Cruz IoT Device Director Not Supported
CruzNow Not Supported
CyCognito Supported
Cyware Supported
Druva Supported
Google Cloud Trace Supported
HaloITSM Supported
Hyperproof Supported
Intezer AI SOC Supported
Kona Site Defender Supported
Lojycal Supported
Microsoft Defender for IoT Supported
Microsoft Excel Supported
Query Federated Search Supported
SecLytics Augur Supported
SecureLink Supported
Workato Supported
Claim Cruz RMM and update features and information
Claim Cruz RMM and update features and information
Claim Splunk Enterprise and update features and information
Claim Splunk Enterprise and update features and information