Cruz RMM vs. NMIS Comparison


Cruz RMM Dorado Software	NMIS FirstWave	+	+
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		Related Products AdRem NetCrunch NetCrunch is a powerful, scalable, all-in-one network monitoring system built for modern IT environments. It supports agentless monitoring of thousands of devices, covering SNMP, servers, virtualization (VMware, Hyper-V), cloud (AWS, Azure, GCP), traffic flows (NetFlow, sFlow), logs, and custom data via REST or scripts. With 670+ monitoring packs and dynamic views, it automates discovery, configuration, alerting, and automates self-healing actions for efficient remote remediation in response to alerts. Its node-based licensing eliminates sensor sprawl and complexity, providing a clear, cost-effective path to scale. Real-time dashboards, policy-driven setup, advanced alert tuning and 40+ alert actions including remote script execution, service restart, process kill or device reboot-make NetCrunch ideal for organizations replacing legacy tools like PRTG, SolarWinds, or WhatsUp Gold. Fast to deploy and future-proof. Can be installed on-prem, self-hosted in the cloud, or mixed. 165 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 675 Ratings Visit Website Atera Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards. 2,141 Ratings Visit Website NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 6,017 Ratings Visit Website JDisc Discovery JDisc Discovery is a comprehensive network inventory and IT asset management solution designed to help organizations gain clear, up-to-date visibility into their IT environment. It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. This includes critical information such as hardware configurations, software installations, patch levels, and relationshipots between devices. One of the standout features of JDisc Discovery is its agentless discovery process, meaning it does not require the installation of any software on individual devices, reducing deployment time and minimizing network impact. It supports a wide range of protocols (e.g., SNMP, SSH, WMI) to gather data, making it compatible with diverse IT environments, whether they are Windows, Linux, or Unix-based. 30 Ratings Visit Website NetBrain Founded in 2004, NetBrain brings Agentic NetOps to enterprise operations with complex hybrid-cloud networks. Pre-built AI agents grounded in a NetOps Harness, the network context engine, provide governed execution of the entire lifecycle from diagnose, change, and assess to prevent and predict. The platform turns each diagnosis into deterministic automation deployed across your network, eliminating recurring issues faster and at lower cost. Governed execution means agents' actions are grounded before they touch your network, making agentic operations safe and trustworthy. Connect and enrich your cross-domain ecosystem across ITSM, observability, and cloud platforms. 285 Ratings Visit Website SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 223 Ratings Visit Website PathSolutions TotalView PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster. 43 Ratings Visit Website Addigy Addigy is the the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t. 261 Ratings Visit Website Iru Iru (formerly Kandji) is an all-in-one, AI-powered security and compliance platform designed to simplify IT management and strengthen enterprise protection. Built on the Iru Context Model, it unifies identity, endpoint, and compliance into a single intelligent system that understands users, devices, and applications in context. With passwordless workforce identity, advanced endpoint detection, and automated compliance, Iru delivers both security and efficiency without the complexity of multiple tools. Its integrated approach enables IT teams to secure access, prevent threats, and maintain continuous audit readiness—all from one intuitive platform. Trusted by over 5,000 companies including Plaid, Notion, Airbus, and Vercel, Iru transforms how modern businesses manage digital trust. The result is reduced IT workload, improved employee experience, and enterprise-grade protection built for the AI era. 1,382 Ratings Visit Website
About Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.	About FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Managed IT service providers searching for a remote management solution to automate and monitor their customers' IT operations	Audience Enterprise Networks, MSP, Telco
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $1350 Cruz is licensed as a subscription. Perpetual licenses are also available. Free Version Free Trial	Pricing $0 Open-Source software with commercial modules available for purchase Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.3 / 5 features 5.0 / 5 design 4.3 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros I deployed FirstWave's NMIS and after using it extensively, I am pleased to share my experience with this robust network management solution. The key features are scalability, automation, and competitive pricing that make NMIS stand out. One of the key advantages of NMIS is its scalability. Whether you have a small network or a large enterprise infrastructure, NMIS can effortlessly handle the demands of your network. With its advanced architecture, it can monitor and manage a significant number of devices without compromising performance. This scalability ensures that as your network grows, NMIS will be able to handle the increased workload seamlessly. Another standout feature of NMIS is its automation capabilities. The platform provides a wide range of automated processes, allowing for more efficient and effective network management. From automated network discovery to automated troubleshooting and remediation, NMIS streamlines the operational processes and reduces the need for manual intervention. This ultimately saves valuable time and resources, enabling network administrators to focus on more strategic tasks. One of the factors that attracted me to NMIS was its competitive pricing. Compared to other network management solutions on the market, NMIS offers a cost-effective option without compromising on features or performance. This affordability makes NMIS accessible to businesses and large enterprises, providing exceptional value for the investment. Implementing and maintaining NMIS was a straight forward process as long as you have linux skills in your team. The intuitive user interface and comprehensive documentation made the initial setup a straightforward process. The system was up and running in no time, allowing me to quickly start leveraging its powerful features. Furthermore, NMIS proved to be reliable and stable, requiring minimal maintenance and ensuring maximum uptime for my network. In terms of value, NMIS delivers a fast-time-to-value with its operational process automation. By automating manual tasks, it greatly improves efficiency and effectiveness, enabling network administrators to focus on higher-level activities. Moreover, by ensuring the protection of critical intellectual property (IP), NMIS serves as a reliable guardian of sensitive data, contributing to overall network security. In conclusion, All the years of paying way too much for the hot new SaaS network monitoring solution are behind me. NMIS delivers a self-hosted (or self cloud hosted, costing very little and running on low spec VMs) network monitoring solution that provides insight into my network, informs me on the health of my network, and helps me make design decisions. Powerful and free. Good performance management and excellent configuration and event management if using the commercial modules. Cons If you don't have Linux skills or prefer windows then this is not the product for you. If you don't have basic networking skills then this is not the product for you. If you are only at system admin level in a basic network then there are other options out there. It is hard to get used to NMIS if you're accustomed to the expensive and beautiful interfaces provided by the big name SaaS solutions. However, you will fall in love with it once you hit up the onboarding team, read some of the docs and guides, and get it set up to fit your needs. Advanced functions like multi server architecture and high end event management require a commercial license.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Dorado Software Founded: 1999 United States resources.doradosoftware.com/cruz-rmm	Company Information FirstWave Founded: 2004 Australia firstwave.com/products/network-management-information-system/
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Categories CMDB Configuration Management Data Center Management Endpoint Management Hardware Monitoring IT Asset Management IT Infrastructure Monitoring IT Management Network Mapping Network Monitoring Network Troubleshooting RMM	Categories Application Performance Monitoring (APM) Configuration Management Database Monitoring DevOps IT Asset Management IT Infrastructure Monitoring IT Management MSP Network Configuration Network Discovery Network Management Network Mapping Network Monitoring Network Troubleshooting RMM Server Management System Monitoring Website Monitoring
Configuration Management Features Access Control / Permissions Application Deployment Automated Provisioning Infrastructure Automation Node Management Orchestration Reporting Analytics / Visualization Task Management IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management IT Infrastructure Monitoring Features Alerts / Notifications Application Monitoring Bandwidth Monitoring Capacity Planning Configuration Change Management Data Movement Monitoring Health Monitoring Multi-Platform Support Performance Monitoring Point-in-Time Visibility Reporting / Analytics Virtual Machine Monitoring IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring Network Mapping Features Color Codes / Icons Compliance Management Device Auto Discovery Hierarchical Mapping Location-Based Mapping Map Exporting On-Demand Mapping Reporting/Analytics Self-Updating Maps Web Traffic Reporting Network Monitoring Features Bandwidth Monitoring Baseline Manager Diagnostic Tools Internet Usage Monitoring IP Address Monitoring Real Time Analytics Resource Management Server Monitoring SLA Monitoring Uptime Monitoring Web Traffic Reporting Network Troubleshooting Features Alerts / Escalation Bandwidth Troubleshooting Change Management Configuration Management Connectivity Management Data Visualization Historical Audit Mobile Network Troubleshooting Network Analysis Network Monitoring RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Show More Features CMDB Features Change Management Configuration Management Data Visualization Device Auto Discovery Impact Management IT Asset Management License Management Performance Management Relationship Mapping Data Center Management Features Audit Trail Behavior-Based Acceleration Cross Reference System Device Auto Discovery Diagnostic Testing Import / Export Data JCL Management Multi-Platform Multi-User Power Management Sarbanes-Oxley Compliance	Configuration Management Features Access Control / Permissions Application Deployment Automated Provisioning Infrastructure Automation Node Management Orchestration Reporting Analytics / Visualization Task Management IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management IT Infrastructure Monitoring Features Alerts / Notifications Application Monitoring Bandwidth Monitoring Capacity Planning Configuration Change Management Data Movement Monitoring Health Monitoring Multi-Platform Support Performance Monitoring Point-in-Time Visibility Reporting / Analytics Virtual Machine Monitoring Network Mapping Features Color Codes / Icons Compliance Management Device Auto Discovery Hierarchical Mapping Location-Based Mapping Map Exporting On-Demand Mapping Reporting/Analytics Self-Updating Maps Web Traffic Reporting Network Monitoring Features Bandwidth Monitoring Baseline Manager Diagnostic Tools Internet Usage Monitoring IP Address Monitoring Real Time Analytics Resource Management Server Monitoring SLA Monitoring Uptime Monitoring Web Traffic Reporting Network Troubleshooting Features Alerts / Escalation Bandwidth Troubleshooting Change Management Configuration Management Connectivity Management Data Visualization Historical Audit Mobile Network Troubleshooting Network Analysis Network Monitoring RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Show More Features Application Performance Monitoring (APM) Features Baseline Manager Diagnostic Tools Full Transaction Diagnostics Performance Control Resource Management Root-Cause Diagnosis Server Performance Trace Individual Transactions Database Monitoring Features Anomaly Detection Autodiscovery Capacity Planning Dashboard Dependency Tracking Historical Trend Analysis Multitenancy Notifications / Alerts Performance Monitoring Permissions / Access Controls Predictive Analytics Prioritization Query Analysis Resource Optimization Troubleshooting DevOps Features Approval Workflow Dashboard KPIs Policy Management Portfolio Management Prioritization Release Management Timeline Management Troubleshooting Reports MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Server Management Features CPU Monitoring Credential Management Database Servers Email Monitoring Event Logs History Tracking Patch Management Scheduling User Activity Monitoring Virtual Machine Monitoring System Monitoring Features Alerts / Notifications Antivirus Management Data Backup / Recovery Device Monitoring Inventory Management Patch Management Policy-based Automation Remote Monitoring Reporting / Analytics Risk Analysis Server Monitoring Service Configuration Management Website Monitoring Features Availability Testing Event Logs Event-Based Notifications FTP Monitoring Mail Server Monitoring Maintenance Scheduling Performance Metrics Real Time Monitoring Transaction Monitoring Uptime Reporting
Integrations Cruz Fabric Controller Cruz IoT Device Director Cruz Operations Center (CruzOC) Cruz Software Lifecycle Orchestrator Cruz Wireless Controller CruzLog CruzNow opFlow View All 7 Integrations	Integrations Cruz Fabric Controller Cruz IoT Device Director Cruz Operations Center (CruzOC) Cruz Software Lifecycle Orchestrator Cruz Wireless Controller CruzLog CruzNow opFlow View All 2 Integrations
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