Cruz RMM vs. NMIS Comparison


Cruz RMM Dorado Software	NMIS FirstWave	+	+
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		Related Products AdRem NetCrunch NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services, applications, websites, logs, telemetry, and network traffic across on-premises and hybrid IT environments. Network traffic analysis supports NetFlow, sFlow, IPFIX, and other flow technologies. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. Real-time dashboards, policy-based monitoring, advanced alerting, and 40+ automated response actions—including remote script execution, service restart, process termination, and device reboot—support centralized monitoring and automated remediation. NetCrunch runs on Windows Server and can monitor infrastructure deployed on-premises, in the cloud, or across hybrid environments. 165 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 678 Ratings Visit Website NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 6,065 Ratings Visit Website JDisc Discovery JDisc Discovery is a comprehensive network inventory and IT asset management solution designed to help organizations gain clear, up-to-date visibility into their IT environment. It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. This includes critical information such as hardware configurations, software installations, patch levels, and relationshipots between devices. One of the standout features of JDisc Discovery is its agentless discovery process, meaning it does not require the installation of any software on individual devices, reducing deployment time and minimizing network impact. It supports a wide range of protocols (e.g., SNMP, SSH, WMI) to gather data, making it compatible with diverse IT environments, whether they are Windows, Linux, or Unix-based. 30 Ratings Visit Website SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 295 Ratings Visit Website PathSolutions TotalView PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster. 43 Ratings Visit Website Iru Iru (formerly Kandji) is an all-in-one, AI-powered security and compliance platform designed to simplify IT management and strengthen enterprise protection. Built on the Iru Context Model, it unifies identity, endpoint, and compliance into a single intelligent system that understands users, devices, and applications in context. With passwordless workforce identity, advanced endpoint detection, and automated compliance, Iru delivers both security and efficiency without the complexity of multiple tools. Its integrated approach enables IT teams to secure access, prevent threats, and maintain continuous audit readiness—all from one intuitive platform. Trusted by over 5,000 companies including Plaid, Notion, Airbus, and Vercel, Iru transforms how modern businesses manage digital trust. The result is reduced IT workload, improved employee experience, and enterprise-grade protection built for the AI era. 1,389 Ratings Visit Website Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 244 Ratings Visit Website Statseeker Statseeker is a fully-featured network performance monitoring solution. It's highly scalable and delivers fast real-time performance data from a minimal server footprint. Statseeker can be up and running within minutes, and discovering your entire network in less than an hour, without any significant effect on your bandwidth availability. Statseeker monitors networks of any size, polling up to one million interfaces every 60 seconds, collecting network data such as SNMP, ping, NetFlow (sFlow and J-Flow), syslog and trap messages and API data, as well as SDN configuration and health metrics. Your network performance data is never averaged or rolled up. This removes the guesswork in identifying over- and underutilized infrastructure, conducting root cause analysis, or capacity planning. Statseeker's out-of-the-box dashboards and reports give you the contextual data needed to proactively monitor your network and fix problems before users are aware. 35 Ratings Visit Website Elecard Boro Elecard Boro is a professional software solution for real-time video stream health monitoring and Quality of Service (QoS) & Quality of Experience (QoE) tracking across distributed networks. Designed for broadcasters, OTT providers, and IPTV operators, Boro utilizes distributed software probes to instantly isolate quality degradation across the entire delivery chain. How it works: Probes analyze UDP, RTP, HTTP, HLS, DASH, SRT, and RTMP streams up to UHD. Multi-point measurements are aggregated on a centralized server, providing instant alerts for ETSI TR 101 290 errors via Email, SNMP, Webhook, PagerDuty, and Telegram. Key Features: • Rapid Start: Deploy probes on any hardware in 10–30 minutes • Deep Diagnostics: Tracks 50+ QoS/QoE parameters, SCTE-35 ad cues, and captures PCAP streams • Smart Dashboards: Visualizes service states and captures stream thumbnails • Easy Integration: Access via an intuitive web interface and integrate using WebHook, SNMP, and ControlAPI 9 Ratings Visit Website
About Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.	About FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.
Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Managed IT service providers searching for a remote management solution to automate and monitor their customers' IT operations	Audience Enterprise Networks, MSP, Telco
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $1350 Cruz is licensed as a subscription. Perpetual licenses are also available. Free Version Not Supported Free Trial Supported	Pricing $0 Open-Source software with commercial modules available for purchase Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.3 / 5 features 5.0 / 5 design 4.3 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros I deployed FirstWave's NMIS and after using it extensively, I am pleased to share my experience with this robust network management solution. The key features are scalability, automation, and competitive pricing that make NMIS stand out. One of the key advantages of NMIS is its scalability. Whether you have a small network or a large enterprise infrastructure, NMIS can effortlessly handle the demands of your network. With its advanced architecture, it can monitor and manage a significant number of devices without compromising performance. This scalability ensures that as your network grows, NMIS will be able to handle the increased workload seamlessly. Another standout feature of NMIS is its automation capabilities. The platform provides a wide range of automated processes, allowing for more efficient and effective network management. From automated network discovery to automated troubleshooting and remediation, NMIS streamlines the operational processes and reduces the need for manual intervention. This ultimately saves valuable time and resources, enabling network administrators to focus on more strategic tasks. One of the factors that attracted me to NMIS was its competitive pricing. Compared to other network management solutions on the market, NMIS offers a cost-effective option without compromising on features or performance. This affordability makes NMIS accessible to businesses and large enterprises, providing exceptional value for the investment. Implementing and maintaining NMIS was a straight forward process as long as you have linux skills in your team. The intuitive user interface and comprehensive documentation made the initial setup a straightforward process. The system was up and running in no time, allowing me to quickly start leveraging its powerful features. Furthermore, NMIS proved to be reliable and stable, requiring minimal maintenance and ensuring maximum uptime for my network. In terms of value, NMIS delivers a fast-time-to-value with its operational process automation. By automating manual tasks, it greatly improves efficiency and effectiveness, enabling network administrators to focus on higher-level activities. Moreover, by ensuring the protection of critical intellectual property (IP), NMIS serves as a reliable guardian of sensitive data, contributing to overall network security. In conclusion, All the years of paying way too much for the hot new SaaS network monitoring solution are behind me. NMIS delivers a self-hosted (or self cloud hosted, costing very little and running on low spec VMs) network monitoring solution that provides insight into my network, informs me on the health of my network, and helps me make design decisions. Powerful and free. Good performance management and excellent configuration and event management if using the commercial modules. Cons If you don't have Linux skills or prefer windows then this is not the product for you. If you don't have basic networking skills then this is not the product for you. If you are only at system admin level in a basic network then there are other options out there. It is hard to get used to NMIS if you're accustomed to the expensive and beautiful interfaces provided by the big name SaaS solutions. However, you will fall in love with it once you hit up the onboarding team, read some of the docs and guides, and get it set up to fit your needs. Advanced functions like multi server architecture and high end event management require a commercial license.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Dorado Software Founded: 1999 United States resources.doradosoftware.com/cruz-rmm	Company Information FirstWave Founded: 2004 Australia firstwave.com/products/network-management-information-system/
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Categories CMDB Supported Configuration Management Supported Data Center Management Supported Endpoint Management Supported Hardware Monitoring Supported IT Asset Management Supported IT Infrastructure Monitoring Supported IT Management Supported Network Mapping Supported Network Monitoring Supported Network Troubleshooting Supported RMM Supported	Categories Application Performance Monitoring (APM) Supported Configuration Management Supported Database Monitoring Supported DevOps Supported IT Asset Management Supported IT Infrastructure Monitoring Supported IT Management Supported MSP Supported Network Configuration Supported Network Discovery Supported Network Management Supported Network Mapping Supported Network Monitoring Supported Network Troubleshooting Supported RMM Supported Server Management Supported System Monitoring Supported Website Monitoring Supported
Configuration Management Features Access Control / Permissions Supported Application Deployment Supported Automated Provisioning Supported Infrastructure Automation Supported Node Management Supported Orchestration Supported Reporting Analytics / Visualization Supported Task Management Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Infrastructure Monitoring Features Alerts / Notifications Supported Application Monitoring Supported Bandwidth Monitoring Supported Capacity Planning Supported Configuration Change Management Supported Data Movement Monitoring Not Supported Health Monitoring Supported Multi-Platform Support Supported Performance Monitoring Supported Point-in-Time Visibility Supported Reporting / Analytics Supported Virtual Machine Monitoring Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported Network Mapping Features Color Codes / Icons Supported Compliance Management Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Not Supported Map Exporting Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Not Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported Network Troubleshooting Features Alerts / Escalation Supported Bandwidth Troubleshooting Supported Change Management Supported Configuration Management Supported Connectivity Management Supported Data Visualization Supported Historical Audit Supported Mobile Network Troubleshooting Supported Network Analysis Supported Network Monitoring Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Not Supported Network Monitoring Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported Show More Features CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Not Supported IT Asset Management Supported License Management Supported Performance Management Supported Relationship Mapping Supported Data Center Management Features Audit Trail Supported Behavior-Based Acceleration Not Supported Cross Reference System Supported Device Auto Discovery Supported Diagnostic Testing Supported Import / Export Data Supported JCL Management Supported Multi-Platform Supported Multi-User Supported Power Management Not Supported Sarbanes-Oxley Compliance Supported	Configuration Management Features Access Control / Permissions Not Supported Application Deployment Not Supported Automated Provisioning Supported Infrastructure Automation Supported Node Management Supported Orchestration Not Supported Reporting Analytics / Visualization Supported Task Management Not Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Infrastructure Monitoring Features Alerts / Notifications Supported Application Monitoring Supported Bandwidth Monitoring Supported Capacity Planning Supported Configuration Change Management Supported Data Movement Monitoring Supported Health Monitoring Supported Multi-Platform Support Supported Performance Monitoring Supported Point-in-Time Visibility Supported Reporting / Analytics Supported Virtual Machine Monitoring Supported Network Mapping Features Color Codes / Icons Not Supported Compliance Management Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Supported Map Exporting Not Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported Network Monitoring Features Bandwidth Monitoring Not Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Not Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported Network Troubleshooting Features Alerts / Escalation Supported Bandwidth Troubleshooting Supported Change Management Supported Configuration Management Supported Connectivity Management Supported Data Visualization Supported Historical Audit Supported Mobile Network Troubleshooting Not Supported Network Analysis Supported Network Monitoring Supported RMM Features Deployment Management Not Supported For MSPs Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Supported Patch Management Not Supported Real-time Alerts Not Supported Remediation Management Supported Show More Features Application Performance Monitoring (APM) Features Baseline Manager Supported Diagnostic Tools Supported Full Transaction Diagnostics Not Supported Performance Control Supported Resource Management Supported Root-Cause Diagnosis Supported Server Performance Supported Trace Individual Transactions Not Supported Database Monitoring Features Anomaly Detection Supported Autodiscovery Not Supported Capacity Planning Supported Dashboard Supported Dependency Tracking Not Supported Historical Trend Analysis Supported Multitenancy Supported Notifications / Alerts Supported Performance Monitoring Supported Permissions / Access Controls Not Supported Predictive Analytics Supported Prioritization Not Supported Query Analysis Not Supported Resource Optimization Not Supported Troubleshooting Supported DevOps Features Approval Workflow Not Supported Dashboard Supported KPIs Supported Policy Management Supported Portfolio Management Not Supported Prioritization Not Supported Release Management Not Supported Timeline Management Not Supported Troubleshooting Reports Supported MSP Features Backup Management Supported Billing & Invoicing Not Supported CRM Not Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Not Supported Patch Management Not Supported Privileged Access Management (PAM) Not Supported Project Management Not Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Not Supported Server Management Features CPU Monitoring Supported Credential Management Not Supported Database Servers Supported Email Monitoring Not Supported Event Logs Supported History Tracking Supported Patch Management Not Supported Scheduling Not Supported User Activity Monitoring Not Supported Virtual Machine Monitoring Supported System Monitoring Features Alerts / Notifications Supported Antivirus Management Not Supported Data Backup / Recovery Not Supported Device Monitoring Supported Inventory Management Supported Patch Management Not Supported Policy-based Automation Supported Remote Monitoring Supported Reporting / Analytics Supported Risk Analysis Supported Server Monitoring Supported Service Configuration Management Supported Website Monitoring Features Availability Testing Supported Event Logs Supported Event-Based Notifications Supported FTP Monitoring Supported Mail Server Monitoring Not Supported Maintenance Scheduling Not Supported Performance Metrics Supported Real Time Monitoring Supported Transaction Monitoring Not Supported Uptime Reporting Supported
Integrations Cruz Fabric Controller Supported Cruz IoT Device Director Supported Cruz Operations Center (CruzOC) Supported Cruz Software Lifecycle Orchestrator Supported Cruz Wireless Controller Supported CruzLog Supported CruzNow Supported opFlow Not Supported View All 7 Integrations	Integrations Cruz Fabric Controller Not Supported Cruz IoT Device Director Not Supported Cruz Operations Center (CruzOC) Not Supported Cruz Software Lifecycle Orchestrator Not Supported Cruz Wireless Controller Not Supported CruzLog Not Supported CruzNow Not Supported opFlow Supported View All 2 Integrations
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