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About

Most organizations aren’t experiencing a shortage of data. What they lack is a reliable way to generate data, insights, and audience engagement that can actually drive business results. Anyone can ask questions. CredSpark helps you ask the right questions while listening for your audience’s responses at scale. Learn how CredSpark is helping organizations move beyond just transactional data to build the data and insights that take their business to the next level. Answer a few questions with CredSpark's Thought Starter and we'll show you opportunities based on your interests, goals, and needs. Interested in learning more? Just let us know at the end and we'll reach out to develop a custom proposal for you. Our clients start with curiosity about their audience. With CredSpark, they’ve built ongoing conversations with individual audience members at scale, driving data, insights, interactions, and transactions.

About

For over a decade we’ve been tailoring customer experience (CX) programs that capture hearts, grow bottom lines, unlock operational efficiencies and transform organizational cultures. We understand that the needs and expectations of customers are always evolving, which is why our commitment to excellence never stops at implementation. Our CX programs are successful because they are fuelled by ongoing improvements. This evolution sparks new initiatives that continue to delight customers again and again. We have a well-rounded set of supplementary metrics that work brilliantly alongside a Net Promoter Score (NPS) measurement. This provides a holistic, actionable view of customer sentiment and overall customer perception of your brand, products and services. Customers that are at risk of severing their relationship with your brand are immediately identified. We help you manage these 'at-risk' customers and empower your team to save them from churning and damaging your reputation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies seeking a solution offering data, insights, and measurable results

Audience

Companies and businesses looking for a solution to improve customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$99.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CredSpark
United States
www.credspark.com

Company Information

Customer Monitor
www.customermonitor.com

Alternatives

SalesCred PRO

SalesCred PRO

SalesFuel

Alternatives

CredHQ

CredHQ

Agilutions
SpeciCred

SpeciCred

Specitec
Emotics

Emotics

Adoreboard

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Omeda
Vibe.fyi

Integrations

Omeda
Vibe.fyi
Claim CredSpark and update features and information
Claim CredSpark and update features and information
Claim Customer Monitor and update features and information
Claim Customer Monitor and update features and information