LogMeIn RescueGoTo
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About
Share your screen instantly while on a phone call with CrankWheel, for an engaging presentation. Send a link by text message, WhatsApp or email and the viewer can view it in any browser, on any device without installing anything. Designed for ease of use, CrankWheel is the best solution for sharing a screen with customers for business deals.
CrankWheel is used to complement calls by insurance agents, mortgage advisors, solar advisors, digital agencies, educators and customer support specialists. Close deals on the first call!
We show you whether they're paying attention. Over 50,000 users share their screen effortlessly with any prospect no matter their technical skill or device choice using our Chrome Extension. CrankWheel works over bad network connections, on obscure devices and old browsers. Mac, PC, iOS, Android, Internet Explorer, Blackberries - it always works!
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About
LogMeIn Rescue is an enterprise remote support solution for PCs, Macs, and mobile devices, designed to help IT teams deliver fast technical assistance while ensuring secure, reliable sessions for both technicians and end users. Built for small IT helpdesks through to large enterprise organizations, LogMeIn Rescue provides the flexibility needed to remotely support employees and customers and to effectively enable remote work.
LogMeIn Rescue supports seamless access across major platforms and incorporates strong security measures such as permission-based controls, PIN code validation, and 256-bit AES encryption. Its centralized admin console offers streamlined oversight with features like session recording and real-time monitoring, while branding options help organizations tailor the support experience. Trusted globally with over one billion remote sessions, LogMeIn Rescue helps IT teams resolve issues quickly and maintain efficient, high-quality support operations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Salespeople and customer service agents who want to transform calls into full sales presentations
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Audience
Enterprise IT departments, managed service providers, and organizations requiring secure, scalable, multi-platform remote support to efficiently manage and resolve technical issues
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$15/month
Free for limited use. Starting price $29/month or $180/year for individuals, $99 for teams.
Free Version
Supported
Free Trial
Supported
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Pricing
$109 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCrankWheel
Founded: 2015
Iceland
crankwheel.com
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Company InformationGoTo
Founded: 2003
United States
www.logmein.com/products/rescue
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Alternatives |
Alternatives |
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Categories |
Categories |
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Remote Work Features
Collaboration
Supported
Credential Management
Not Supported
Electronic Signature
Supported
Employee Monitoring
Not Supported
Live Chat
Not Supported
Meeting Management
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Support
Supported
Screen Sharing
Supported
Softphone
Not Supported
Task Management
Not Supported
Time Zone Tracking
Not Supported
Video Chat
Supported
Web Conferencing
Supported
Screen Sharing Features
Annotations / Drawing Tools
Not Supported
Desktop / Browser Sharing
Supported
Mobile Screen Sharing
Not Supported
Presenter Control Management
Supported
Remote Control
Supported
Screen Capture
Supported
Screen Mirroring
Supported
Screen Recording
Supported
Customer Success Features
Account Alerts
Supported
Account Management
Not Supported
Communication Management
Not Supported
Customer Engagement
Supported
Customer Lifecycle Management
Not Supported
Health Score
Not Supported
Onboarding
Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Not Supported
Win / Loss Analysis
Not Supported
Inside Sales Features
Auto-Dialing
Not Supported
Call List Management
Not Supported
Call Recording
Supported
Campaign Management
Not Supported
Dashboard
Supported
Data Management
Not Supported
Lead Capture
Supported
Lead Distribution
Supported
Lead Scoring
Not Supported
Performance Management
Supported
Presentation Features
3D Objects
Not Supported
Animations & Transitions
Not Supported
Audio Content
Not Supported
Collaboration Tools
Supported
Content Library
Not Supported
Customizable Templates
Not Supported
Media Library
Not Supported
Offline Editing
Not Supported
Offline Presenting
Not Supported
Screen Sharing
Supported
Search/Filter
Supported
Templates
Not Supported
Video Content
Supported
Sales Acceleration Features
Campaign Management
Not Supported
CPQ
Not Supported
Dialer
Not Supported
Email Sequencing
Not Supported
Email Templates
Not Supported
Email Tracking
Not Supported
List Building
Not Supported
Meeting Scheduler
Supported
Predictive Analytics
Not Supported
Reporting
Supported
Sales Gamification
Supported
Sales Intelligence
Not Supported
Sales Workflow Management
Not Supported
Sales Enablement Features
Collaboration
Supported
Contact Management
Supported
Content Management
Not Supported
Document Management
Not Supported
Goals / Quota Management
Not Supported
Lead Management
Supported
Meeting Management
Supported
Performance Management
Not Supported
Presentation Management
Supported
Proposal Management
Not Supported
Territory Management
Not Supported
Training Management
Supported
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Remote Work Features
Collaboration
Not Supported
Credential Management
Not Supported
Electronic Signature
Not Supported
Employee Monitoring
Not Supported
Live Chat
Supported
Meeting Management
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Support
Supported
Screen Sharing
Supported
Softphone
Not Supported
Task Management
Not Supported
Time Zone Tracking
Not Supported
Video Chat
Not Supported
Web Conferencing
Not Supported
Screen Sharing Features
Annotations / Drawing Tools
Not Supported
Desktop / Browser Sharing
Supported
Mobile Screen Sharing
Supported
Presenter Control Management
Not Supported
Remote Control
Supported
Screen Capture
Not Supported
Screen Mirroring
Supported
Screen Recording
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Not Supported
Community Forums
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
ITSM Features
Asset Tracking
Supported
Availability Management
Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Supported
Self Service Portal
Supported
MSP Features
Backup Management
Not Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Dashboard
Not Supported
Help Desk
Supported
Issue Management
Supported
Live Chat
Supported
Patch Management
Not Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Not Supported
Scheduling
Not Supported
Remote Desktop Features
Chat
Supported
Cross-Platform Access
Not Supported
File Transfer
Supported
Group View
Supported
Mobile Device Access
Supported
Multi Monitor Support
Supported
Record Remote Sessions
Supported
Remote Print
Not Supported
Remote Wake
Not Supported
User Management
Not Supported
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
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Integrations
Blotout
Not Supported
Campaign Monitor
Not Supported
ConnectWise Cybersecurity Management
Not Supported
ConnectWise PSA
Not Supported
Freshdesk
Not Supported
Freshservice
Not Supported
Google Chrome
Supported
HubSpot CRM
Supported
Insites
Supported
Less Annoying CRM
Supported
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Integrations
Blotout
Supported
Campaign Monitor
Supported
ConnectWise Cybersecurity Management
Supported
ConnectWise PSA
Supported
Freshdesk
Supported
Freshservice
Supported
Google Chrome
Not Supported
HubSpot CRM
Not Supported
Insites
Not Supported
Less Annoying CRM
Not Supported
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