Related Products
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About
Countly is a product analytics solution and innovation enabler that helps organizations track product performance and user journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, it allows organizations to innovate and enhance their products to provide personalized and customized customer experiences, and meet key business and revenue goals.
Track, measure, and take action - all without leaving Countly.
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About
UserX is a cutting-edge UX analytics platform that provides growth-oriented insights for mobile app teams. Our comprehensive suite of tools, including session recordings, heatmaps, and conversion funnels, empowers companies to gain a deep understanding of user behavior and make data-driven decisions.
Session recordings allow you to gain valuable insights into user behavior by closely monitoring and analyzing their interactions with your app.
Heatmaps provide a comprehensive understanding of user interactions on every application screen, enabling you to identify the interface elements that are most appealing to users, as well as those that are being overlooked or ignored.
Conversion funnels help you determine the stage in the application funnel where users are dropping off and identify the reasons for churn.
Crash replays enable you to identify and reproduce technical errors, allowing for quicker resolution of technical bugs.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Chief Executive Officer, Marketing Manager, Product Manager, Chief Technology Officer, Director Of Information Technology, Chief Information Officer, Application Development Manager, Head of Product, Chief Product Officer, and Chief Digital Officer
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Audience
Companies searching for a solution to find usability issues and bottlenecks
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingCustomizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).
Free Version
Supported
Free Trial
Supported
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Pricing
$299 per month
Free Trial Plan: - 100 000 monthly session recordings - 2 user licenses - 2 apps - free for 14 days
Starter Plan: - 100 000 monthly session recordings - 5 user licenses - 2 apps - Priority support Premium Plan: - 250 000 monthly session recordings - 10 user licenses - 5 apps - Sampling / Recording rules Enterprise Plan: - Unlimited session recordings - Customer Success Manager - Analytic Consultations - Contact UserX for providing details and custom plans
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationCountly
Founded: 2013
United Kingdom
count.ly/
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Company InformationUserX
Founded: 2018
United Arab Emirates
userx.pro/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Mobile App Analytics Features
A/B Testing
Supported
Channel Attribution
Supported
Cohort Analysis
Supported
Funnel Analysis
Supported
In-App Events Tracking
Supported
Push Notifications
Supported
Retention Tracking
Supported
Revenue Tracking
Supported
Uninstall Tracking
Supported
Mobile Device Management (MDM) Features
Automatic Device Recognition
Not Supported
Data Management
Supported
Deployment Management
Not Supported
Inventory Management
Not Supported
Maintenance Utilities
Not Supported
Procurement Management
Not Supported
Remote Update / Installation
Not Supported
Software Management
Not Supported
Synchronization Management
Not Supported
Wireless Network Support
Not Supported
Mobility Features
App Management
Not Supported
Barcode Scanning
Not Supported
Compliance Management
Supported
Content Management
Not Supported
Data Collection
Supported
Data Management
Not Supported
File Management
Not Supported
Forms Automation
Not Supported
Mobile Messaging
Not Supported
Remote Access
Not Supported
Remote Systems Monitoring
Not Supported
Web Analytics Features
Campaign Management
Supported
Conversion Tracking
Supported
Form Analytics
Not Supported
Goal Tracking
Supported
Keyword Tracking
Supported
Multiple Site Management
Supported
Pageview Tracking
Supported
Referral Source Tracking
Supported
Site Search Tracking
Supported
Time on Site Tracking
Supported
User Interaction Tracking
Supported
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UX Features
Animation
Not Supported
For Mobile
Supported
For Websites
Not Supported
Heatmaps
Supported
Prototyping
Not Supported
Screen Activity Recording
Supported
Unmoderated Testing
Supported
Usability Testing
Supported
User Journeys
Supported
User Research
Supported
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Integrations
AppsFlyer
Not Supported
Crashlytics
Not Supported
Elestio
Supported
Firebase
Not Supported
Google Analytics
Not Supported
Okta
Supported
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Integrations
AppsFlyer
Supported
Crashlytics
Supported
Elestio
Not Supported
Firebase
Supported
Google Analytics
Supported
Okta
Not Supported
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