Convertway by Unicommerce vs. RichAutomate Comparison


Convertway by Unicommerce Shipway Technology	RichAutomate Groovy Web LLP & RichPOS Software	+	+
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About Convertway is the ultimate gateway for more conversions. This app can help you instantly automate your cart recovery & all your re-marketing flows like customer win-back, reviews & upsell, bulk campaigns, back-in-stock alerts, or any other marketing activities. It has a complete suite of SMS & WhatsApp Marketing services. Whereas in SMS you can send SMS using your own sender ids. Track all the SMS messages, clicks, and ROI generated by them and allow you a 2-way communication over SMS. Similarly, it has a complete WhatsApp suite on things like WhatsApp Chat widget, WhatsApp conversations, WhatsApp flows & WhatsApp Broadcasts. The simple and easy-to-setup interface will save you time and you can start sending messages within minutes. Our aim is that every store on Shopify, no matter the size and order numbers can create and start efficient marketing flows in a few clicks and generate extra 30% revenue.	About RichAutomate is a cloud-based WhatsApp Business platform for businesses that use WhatsApp for customer communications, marketing, sales, and support. It provides a shared team inbox, campaign broadcasts using approved templates, contact labels, delivery and read reporting, keyword auto-replies, and a visual flow builder for automated conversations and in-chat forms. Optional AI features can answer from business-provided knowledge and hand conversations to a human agent. RichAutomate connects to the Meta WhatsApp Cloud API, includes developer API endpoints and webhooks, and documents connections with Zoho CRM, Razorpay, Google Sheets, Shopify, and WooCommerce. Teams can choose monthly plans or usage-based billing, and a 14-day trial is available. The product is aimed at D2C and ecommerce brands, agencies, and teams in education, healthcare, and financial services that manage customer conversations over WhatsApp.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience D2C Brands, Ecommerce Stores, Ecommerce Brands, Shopify merchants	Audience Small and mid-size businesses, D2C brands, agencies and support teams that sell, market and support customers on WhatsApp.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $36 per month Free Version Not Supported Free Trial Supported	Pricing ₹499/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Easy to use this solution for SMS/WhatsApp marketing and the pricing is also very affordable. Helps reach a larger audience and create better ROAS. Cons The Conversations Feature faces glitches sometimes.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Shipway Technology Founded: 2015 India www.theconvertway.com	Company Information Groovy Web LLP & RichPOS Software Founded: 2024 India richautomate.in
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Categories eCommerce Marketing Supported Marketing Automation Supported SMS Marketing Supported WhatsApp Marketing Supported	Categories WhatsApp Marketing Supported
WhatsApp Marketing Features Alerts Supported API Supported Autoresponder Supported Bulk Messaging Supported Campaign Management Supported Contact Management Supported Multi-Language Support Supported Reporting / Analytics Supported Show More Features Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Supported Artificial Intelligence Supported Content / Blogging Platform Not Supported Customizable CTAs Not Supported Drip Campaigns Supported Dynamic Content Not Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Not Supported Search Marketing Not Supported Segmentation Supported Social Marketing Not Supported Website Visitor Tracking Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Not Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Not Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Supported eCommerce Marketing Features AB Testing Supported Abandoned Cart Email Not Supported Analytics / ROI Tracking Supported Customer Data Profiles Not Supported Dynamic Content Supported Email Marketing Not Supported Email Personalization Not Supported Facebook Ads Not Supported Google Ads Not Supported Product Recommendations Supported Push Notifications Supported Retargeting Supported Search Marketing Not Supported Segmentation Supported Signup Forms & Popups Supported SMS Marketing Supported Social Marketing Not Supported Triggered Emails Not Supported Website Visitor Tracking Supported
Integrations Shopify Supported WhatsApp Supported AfterShip Supported Claude Not Supported Fera Supported Gemini Not Supported Google Sheets Not Supported Judge.me Supported Klaviyo Supported OpenAI Not Supported OpenRouter Not Supported Razorpay Not Supported Sarvam AI Not Supported ShipEak Supported Shipway Supported Stamped Supported Upsell.com Supported WooCommerce Not Supported Zoho CRM Not Supported Show More Integrations View All 10 Integrations	Integrations Shopify Supported WhatsApp Supported AfterShip Not Supported Claude Supported Fera Not Supported Gemini Supported Google Sheets Supported Judge.me Not Supported Klaviyo Not Supported OpenAI Supported OpenRouter Supported Razorpay Supported Sarvam AI Supported ShipEak Not Supported Shipway Not Supported Stamped Not Supported Upsell.com Not Supported WooCommerce Supported Zoho CRM Supported Show More Integrations View All 11 Integrations
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