ResolveEasy

ResolveEasy

Cloobot Techlabs
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About

Efficiently handle multiple WhatsApp accounts, and integrate with CRM for streamlined communication. Getting started with ControlHippo is a breeze. Simply scan the provided QR code and be up and running in just a minute. Our seamless setup process ensures quick access to all features– saving you time and effort. Centralize WhatsApp conversations to boost teamwork across sales, support, and marketing teams, enhancing customer experiences through seamless communication within a single window. With ControlHippo and Pipedrive integration, incoming WhatsApp inquiries can be automatically converted into Pipedrive leads. This streamlined process ensures that no potential customer falls through the cracks– optimizing your sales funnel.

About

ResolveEasy by Cloobot Techlabs is a powerful help desk solution simplifying customer service and internal issue resolution. It offers multi-channel communication, real-time performance tracking, and task automation. ResolveEasy enhances productivity via workflow optimization, whereas integrations and customizable features ensure a tailored fit for business needs. It excels with direct customer communication through ChatGPT backed WhatsApp and real-time reporting. All this can be done with the ease of WhatsApp. With a collaborative task management, and adaptability to existing apps, ResolveEasy empowers teams for efficient operations and top-notch support. ResolveEasy is a fully customization solution that can be tailored as per the unique business needs. ResolveEasy is utilized by businesses of various sizes and industries. It caters to both customer service teams and internal support units, offering streamlined communication, real-time performance insights, and task management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a complete Customer Service platform

Audience

Construction, Infrastructure, Real-Estate, Healthcare, Manufacturing

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per user per month
Free Version
Free Trial

Pricing

$10/per user/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • * Streamlines support processes, automates routine tasks and offers real-time performance reporting * Frees up the team's time, allowing them to focus on more important and complex issues * With multi-channel communication, quick response times, and the ability to collect valuable feedback and ratings * Easy collaboration enables the team to work together seamlessly, share information, delegate tasks, and stay organized. * Extensive customization options, allowing you to tailor the software to your specific business needs * WhatsApp enables direct communication and facilitates quick and efficient support

Cons

  • Implementing a new help desk management system may require some time for your team to adapt and learn the platform

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ControlHippo
India
controlhippo.com

Company Information

Cloobot Techlabs
Founded: 2020
India
www.cloobot.ai/resolveeasy

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Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

HubSpot CRM
HubSpot Customer Platform
Pipedrive
Slack
WhatsApp
Zoho Analytics
Zoho CRM

Integrations

HubSpot CRM
HubSpot Customer Platform
Pipedrive
Slack
WhatsApp
Zoho Analytics
Zoho CRM
Claim ControlHippo and update features and information
Claim ControlHippo and update features and information
Claim ResolveEasy and update features and information
Claim ResolveEasy and update features and information