Contentsquare vs. UserBob Comparison


Contentsquare	UserBob	+	+
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About Contentsquare's digital experience analytics cloud helps companies understand hidden customer behaviors, and use those insights to drive more successful experiences. Conventional web analytics don't give you the full picture. Traditional tools are hard to use and even harder to interpret — providing data that only specialists can decipher. We work hard to keep it simple. Our intuitive visual reporting makes it easy to see how customers are using your site or app. Contentsquare automatically surfaces your biggest opportunities and issues. It's like having your own team of analysts to crunch your data and feed you a smarter to-do list. Quantify the biggest UX issues that are costing you online customers, and prioritize what matters most. Watch the exact sessions leading to errors and friction. Surface and prioritize errors by revenue impact.	About Average users from the United States will record their screens and provide their first impressions as they use your site or app. You'll be able to "see what they see", by receiving first person, unbiased reviews of your product directly from your target market. Most users decide if they will move on to look for an alternative site in less than a minute. UserBob's short unmoderated tests will determine if your site or app is creating the desired first impression. If your site is making a good first impression but users aren't converting, longer tests asking users to accomplish a particular task will expose your site's usability problems. Eliminating what frustrates users will help optimize your conversion rate. UserBob recruits users to try out your app or website. You provide a scenario for the users and give them a task to attempt to complete. While they are using your site or app, users will think out loud and record a video of their screen and their feedback.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Ecommerce, Marketing, Product, Analytics, Operations	Audience Companies that want to know what people think of their app or website
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Contact sales Free Version Not Supported Free Trial Not Supported	Pricing $1 per video $1 per test participant per minute. Add one dollar for mobile web tests and two dollars for mobile app tests. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Contentsquare Founded: 2012 United States contentsquare.com	Company Information UserBob Founded: 2014 United States userbob.com
Alternatives Adobe Analytics Adobe	Alternatives Lyssna
Air360	User Insights
Amplitude	Useberry
Fullstory	UXArmy
Smartlook View All	Loop11 View All
Categories Customer Experience Supported Digital Analytics Supported Digital Experience Platforms (DXP) Supported Heatmap Supported Mobile App Optimization Supported Session Replay Supported Usability Testing Supported Web Analytics Supported	Categories Usability Testing Supported User Research Supported
Usability Testing Features A/B Testing Not Supported Annotations Not Supported Audience Targeting Supported Heatmaps Supported Impression Testing Not Supported Mobile Testing Supported Moderated Usability Testing Not Supported Prototype Testing Not Supported Quantitative Metrics Not Supported Remote User Testing Not Supported Reporting / Analytics Supported Surveys and Feeback Not Supported Video Recording / Transcription Supported Show More Features Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Not Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Not Supported Text Analysis Supported Trend Analysis Supported Heatmap Features Behavioral Mapping Supported Dashboard Supported Dynamic Maps Supported Element Analytics Supported Embeddable Maps Supported For Sales Supported For Science Supported Radial Mapping Supported Territorial Mapping Supported Website Analytics Supported Session Replay Features Eye Tracking Not Supported Form Analytics Not Supported Heatmaps Supported Mouse Tracking Supported Optimization Tools Not Supported Session Recording Supported Surveys Not Supported User Experience Analysis Supported User Feedback Not Supported Visitor Segmentation Not Supported Web Analytics Features Campaign Management Supported Conversion Tracking Supported Form Analytics Supported Goal Tracking Supported Keyword Tracking Supported Multiple Site Management Supported Pageview Tracking Supported Referral Source Tracking Supported Site Search Tracking Supported Time on Site Tracking Supported User Interaction Tracking Supported	Usability Testing Features A/B Testing Not Supported Annotations Not Supported Audience Targeting Supported Heatmaps Not Supported Impression Testing Supported Mobile Testing Supported Moderated Usability Testing Not Supported Prototype Testing Supported Quantitative Metrics Not Supported Remote User Testing Supported Reporting / Analytics Not Supported Surveys and Feeback Not Supported Video Recording / Transcription Supported
Integrations AB Tasty Supported Adobe Experience Cloud Supported Campaigner Supported Canopy Supported Commanders Act Supported Crashlytics Supported Forsta Supported Google Analytics Supported Google Tag Manager Supported Heap Supported LiveChat Supported LivePerson Supported Mailchimp Supported Oracle Advertising Supported Qualtrics Employee Experience Supported Qubit Supported Tableau Supported Usabilla Supported Verint Digital Feedback Supported Show More Integrations View All 77 Integrations	Integrations AB Tasty Not Supported Adobe Experience Cloud Not Supported Campaigner Not Supported Canopy Not Supported Commanders Act Not Supported Crashlytics Not Supported Forsta Not Supported Google Analytics Not Supported Google Tag Manager Not Supported Heap Not Supported LiveChat Not Supported LivePerson Not Supported Mailchimp Not Supported Oracle Advertising Not Supported Qualtrics Employee Experience Not Supported Qubit Not Supported Tableau Not Supported Usabilla Not Supported Verint Digital Feedback Not Supported Show More Integrations
Claim Contentsquare and update features and information Claim Contentsquare and update features and information	Claim UserBob and update features and information Claim UserBob and update features and information