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About

Contentsquare's digital experience analytics cloud helps companies understand hidden customer behaviors, and use those insights to drive more successful experiences. Conventional web analytics don't give you the full picture. Traditional tools are hard to use and even harder to interpret — providing data that only specialists can decipher. We work hard to keep it simple. Our intuitive visual reporting makes it easy to see how customers are using your site or app. Contentsquare automatically surfaces your biggest opportunities and issues. It's like having your own team of analysts to crunch your data and feed you a smarter to-do list. Quantify the biggest UX issues that are costing you online customers, and prioritize what matters most. Watch the exact sessions leading to errors and friction. Surface and prioritize errors by revenue impact.

About

Reactflow playback your customer’s activity recordings like a video that you can watch, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer’s pain points, solve them. For free. Heatmap and Recording from each user can be used to enhance user journey, user interface and user experience. It can be used to debug errors that user might encouter in their journey as well as 404 errors. Call to action buttons can be improved to deliver best experience. Why visitors leave or abandon their carts? Reactflow allows you to know exactly what your users are doing on your website and what needs to be changed. Session replay is a powerful tool that record your visitor activity & interaction on your website. Unlike traditional web stats and statistics plugins where you see your visitors path, pages, entry and exit pages, and other web analytics, Reactflow goes deeper by providing you with the actual session activity.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce, Marketing, Product, Analytics, Operations

Audience

Product managers, Developers, UX Designers, Digital Marketers, Customer Support

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact sales
Free Version Not Supported
Free Trial Not Supported

Pricing

$19.99 per month
Free plan allows limited functionality, Pro and business plans are available which provide unlimited functionality and storage of recordings/heatmaps.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Good tool for site analysis, allows you to heatmap and understand geographies in an intuitive interface.
  • An intuitive tool to track user activity and helps build a better user interface for clients. Using this platform is very simple and affordable. Very simple to deploy in business.

Cons

  • Though the interface is good, data wise it seems to have missed some interactions, but overall caught most.
  • Overall it's worked outstanding activity report tool.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Contentsquare
Founded: 2012
United States
contentsquare.com

Company Information

Reactflow
Founded: 2019
Malaysia
reactflow.com

Alternatives

Alternatives

Go Analyze

Go Analyze

Analyze Enterprises

Categories

Categories

Bug Tracking Supported
Heatmap Supported
Session Replay Supported
Survey Supported
Web Analytics Supported

Heatmap Features

Behavioral Mapping Supported
Dashboard Supported
Dynamic Maps Supported
Element Analytics Supported
Embeddable Maps Supported
For Sales Supported
For Science Supported
Radial Mapping Supported
Territorial Mapping Supported
Website Analytics Supported

Session Replay Features

Eye Tracking Not Supported
Form Analytics Not Supported
Heatmaps Supported
Mouse Tracking Supported
Optimization Tools Not Supported
Session Recording Supported
Surveys Not Supported
User Experience Analysis Supported
User Feedback Not Supported
Visitor Segmentation Not Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Supported
Goal Tracking Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Usability Testing Features

A/B Testing Not Supported
Annotations Not Supported
Audience Targeting Supported
Heatmaps Supported
Impression Testing Not Supported
Mobile Testing Supported
Moderated Usability Testing Not Supported
Prototype Testing Not Supported
Quantitative Metrics Not Supported
Remote User Testing Not Supported
Reporting / Analytics Supported
Surveys and Feeback Not Supported
Video Recording / Transcription Supported

Heatmap Features

Behavioral Mapping Supported
Dashboard Supported
Dynamic Maps Supported
Element Analytics Supported
Embeddable Maps Not Supported
For Sales Not Supported
For Science Not Supported
Radial Mapping Not Supported
Territorial Mapping Not Supported
Website Analytics Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Bug Tracking Features

Backlog Management Not Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Not Supported
Ticket Management Not Supported
Workflow Management Not Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Not Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Website Optimization Tools Features

Competitor Analysis Not Supported
Content Management Not Supported
Keyword Research Tools Not Supported
Link Management Not Supported
Performance Metrics Supported
Problem Area Alerts Supported

Integrations

Adobe Audience Manager Supported
Adobe Experience Cloud Supported
Campaigner Supported
Canopy Supported
DataUnlocker Supported
Insider One Supported
Kameleoon Supported
LivePerson Supported
OpenText Core Web Optimization Supported
Optimizely One Supported
Oracle Maxymiser Supported
Qualtrics Employee Experience Supported
Usabilla Supported
VWO Engage Supported
VWO Testing Supported

Integrations

Adobe Audience Manager Not Supported
Adobe Experience Cloud Not Supported
Campaigner Not Supported
Canopy Not Supported
DataUnlocker Not Supported
Insider One Not Supported
Kameleoon Not Supported
LivePerson Not Supported
OpenText Core Web Optimization Not Supported
Optimizely One Not Supported
Oracle Maxymiser Not Supported
Qualtrics Employee Experience Not Supported
Usabilla Not Supported
VWO Engage Not Supported
VWO Testing Not Supported
Claim Contentsquare and update features and information
Claim Contentsquare and update features and information
Claim Reactflow and update features and information
Claim Reactflow and update features and information