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About

ContactMonkey is the top internal communications platform for creating, sending, and tracking employee emails directly from Outlook and Gmail. Communicators design branded, mobile-responsive employee newsletters with a drag-and-drop email builder, then use dynamic content and HRIS-synced distribution lists to deliver the right message to the right audience every time. Internal email analytics like opens, clicks, and read time show what resonates, while embedded pulse surveys and eNPS capture employee feedback. AI for internal communications helps teams write on-brand drafts faster and catch errors before sending. Trusted by organizations of all sizes, ContactMonkey is SOC 2 certified and GDPR compliant. Whether you’re announcing company updates, sharing HR policies, reaching frontline workers by SMS, or celebrating culture wins, ContactMonkey makes sure your message gets read and makes an impact.

About

MessageKite is a powerful, very cost effective, customer support platform which supercharges your customer communication by text-enabling your existing landline. Your customers will appreciate the ease of communicating with you through text messaging. Furthermore, your staff will also appreciate the simplicity of text communication. Messages are delivered to your dashboard, where you can organize your contacts and incoming/outgoing messages from any computer connected to the Internet. While the applications are endless, MessageKite customers consistently enjoy the time savings attached to automating tasks such as appointment and delivery reminders, product updates, service interruptions and alerts, address updates and even new product and service announcements. Give your staff the intuitive tools to improve communication, automate ineffective workflows and improve your customers’ experience!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Built for internal communications and HR teams who want simple sending, powerful insights and best-in-class security for critical internal emails, messages, and newsletters.

Audience

Business Texting App With Pro Tools For Small Business

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Request Pricing
- Launch gives teams easy, on-brand internal comms with drag-and-drop templates, sending from Outlook or Gmail, core email analytics, and quick surveys.
- Grow adds segmentation, dynamic content, segmented engagement tracking, multi-language emails, and Microsoft Teams and SharePoint integration for broader reach.
- Enterprise unlocks advanced governance and intelligence, including HRIS integrations, timezone sending, and the Analytics API for Power BI and Tableau.
Custom pricing is based on: number of users, number of recipients, and which features and integrations you’ll use.
Free Version Not Supported
Free Trial Supported

Pricing

$10.00/month
$10.00/mo unlimited two-way texting when paid annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • There are so many things I love about MessageKite. Messaging groups are fantastic for sending out information to specific groups. I also appreciate the templates - they make quick work of sending out repeat information.

Cons

  • I struggle with deleted contacts still showing up in pull-down menus.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ContactMonkey
Founded: 2012
Canada
www.contactmonkey.com

Company Information

MessageKite
Founded: 2017
Canada
www.messagekite.com

Alternatives

Alternatives

Categories

Categories

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Not Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Not Supported
Knowledge Management Not Supported
Newsletter Management Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Not Supported
Email Management Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Email Template Design Features

A/B Testing Not Supported
Code From Scratch Not Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML Code Supported
Mobile-Friendly / Responsive Supported
Potential Issue Identification Not Supported
Premade Templates Supported
Proofing Not Supported
Reporting / Analytics Supported
Text Editor Supported
Theme Editor Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Not Supported
Event Calendar Not Supported
File Sharing Not Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Not Supported
Call Reminders Not Supported
Email Reminders Not Supported
Online Booking Not Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Not Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Integrations

ADP Enterprise HR Supported
Bamboo Supported
BambooHR Supported
Canva Supported
ChatGPT Supported
Dayforce Supported
Gmail Supported
Gusto Supported
Humaans Supported
Humi Supported
Lano Supported
Microsoft Outlook Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
Paylocity Supported
Personio Supported
Rippling Supported
SAP SuccessFactors Supported
UKG Pro Supported
Workday Services CPQ Supported

Integrations

ADP Enterprise HR Not Supported
Bamboo Not Supported
BambooHR Not Supported
Canva Not Supported
ChatGPT Not Supported
Dayforce Not Supported
Gmail Not Supported
Gusto Not Supported
Humaans Not Supported
Humi Not Supported
Lano Not Supported
Microsoft Outlook Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
Paylocity Not Supported
Personio Not Supported
Rippling Not Supported
SAP SuccessFactors Not Supported
UKG Pro Not Supported
Workday Services CPQ Not Supported
Claim ContactMonkey and update features and information
Claim ContactMonkey and update features and information
Claim MessageKite and update features and information
Claim MessageKite and update features and information