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About

Consio helps Shopify brands recover more revenue by turning phone into a real sales and support channel. The AI Voice Agent answers inbound calls automatically, handles order status and delivery questions, sends tracking links by SMS during conversations, and transfers calls to human agents when needed. For sales teams, Consio helps call abandoned checkouts, VIP buyers, repeat customers, and other high intent shoppers with full Shopify context. Teams can run outbound campaigns with their own agents or with trained human agents provided by Consio. Every call, SMS, voicemail, and campaign is connected back to Shopify orders, so brands can see which conversations created revenue.

About

Microsoft’s Copilot Checkout and Brand Agents are new AI-driven commerce capabilities designed to shorten the path from browsing to buying by letting customers discover, compare, and complete purchases without leaving an AI conversation while keeping merchants in control of the transaction and customer relationship. Copilot Checkout embeds a fully conversational shopping and payment flow into Microsoft’s Copilot AI experience, so shoppers can ask about products, get recommendations, compare options, and check out right inside the chat interface with no redirects or friction, and merchants stay the merchant of record while orders are processed through partners like PayPal, Shopify, and Stripe. Brand Agents are AI-powered shopping assistants that merchants deploy on their own sites (initially via Shopify and Microsoft Clarity) to provide brand-specific conversational guidance, answer customer questions in the brand’s voice, and help visitors explore inventory, handle objections, etc.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Shopify brands, ecommerce teams, sales teams, customer support teams

Audience

Merchants, ecommerce teams, and retail marketers who want to integrate AI-powered conversational shopping and checkout directly into AI assistants and their own websites to boost conversions and guide customers from discovery to purchase

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Consio
Founded: 2024
United States
www.consio.ai

Company Information

Microsoft
Founded: 1975
United States
about.ads.microsoft.com/en/blog/post/january-2026/conversations-that-convert-copilot-checkout-and-brand-agents

Alternatives

Alternatives

SmartBot

SmartBot

BestChat
ChatWILL

ChatWILL

CWILL
VoAgents

VoAgents

VoAgents.ai

Categories

Categories

Integrations

Shopify
Microsoft Clarity
Microsoft Copilot
PayPal
Stripe

Integrations

Shopify
Microsoft Clarity
Microsoft Copilot
PayPal
Stripe
Claim Consio and update features and information
Claim Consio and update features and information
Claim Copilot Checkout and update features and information
Claim Copilot Checkout and update features and information