ConnectWise RMM

ConnectWise RMM

ConnectWise
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About

Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with ConnectWise RMM, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching procedures have never been more important. We automatically test and deploy patches when they are viable and restrict patches that are harmful. Get better protection for clients while you spend less time managing endpoints and more time growing your business. It’s tough to locate, afford, and retain quality talent. In fact, 81% of IT leaders say it’s hard to find the recruits they need. Add ConnectWise RMM, NOC services and get the expertise and problem resolution you need to become the advisor your clients demand—without adding headcount.

About

Patch management software designed for quickly addressing software vulnerabilities. SolarWinds® Patch Manager simplifies many of the steps in the patch management process—from research and scheduling, to deployment and reporting—to help save you time and make it easier to keep your servers and workstations patched and compliant. SolarWinds Patch Manager works with and extends your Microsoft WSUS and SCCM deployments with pretested, prebuilt updates for Microsoft products and third-party applications from a central point of control. SolarWinds Patch Manager makes it easier to manage patches on virtual desktops and servers with the ability to patch offline machines, organize virtual machines into groups, and inventory virtual machines across your enterprise.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

MSPs

Audience

Companies of all sizes and enterprises in need of a solution to improve their operations

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$3495.00/one-time
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Helps us manage and monitor our sophisticated network set up. Staying on top of network and device happenings before ConnectWise Command was a tough task.

Cons

  • None so far. ConnectWise Command does everything we've needed it to so far.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

ConnectWise
Founded: 1982
United States
www.connectwise.com/platform/unified-management/rmm

Company Information

SolarWinds
Founded: 1999
United States
www.solarwinds.com/patch-manager

Alternatives

Alternatives

Syxense Manage

Syxense Manage

Syxsense
Patch Connect Plus

Patch Connect Plus

ManageEngine
Komodo Edit

Komodo Edit

ActiveState

Categories

IT Management Supported
IT Service Supported
MSP Supported
Network Monitoring Supported
Patch Management Supported
RMM Supported
System Monitoring Supported

Categories

IT Security Supported
Patch Management Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Not Supported
IT Service Management Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

IT Service Features

Contract Management Not Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Not Supported
Self Service Portal Supported
Service Catalog Not Supported
Service Reporting Supported
Ticket Management Not Supported

MSP Features

Backup Management Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Not Supported
Real Time Analytics Not Supported
Resource Management Not Supported
Server Monitoring Supported
SLA Monitoring Not Supported
Uptime Monitoring Not Supported
Web Traffic Reporting Not Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Not Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Not Supported
Custom Patches Supported
Dashboard Not Supported
Network Wide Management Supported
Patch Prioritization Not Supported
Patch Testing Supported
Remote Access/Control Not Supported
Vulnerability Scanning Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Supported
Web Threat Management Not Supported
Web Traffic Reporting Not Supported

Integrations

Acronis Cyber Protect Cloud Supported
Acronis Automation Supported
Asio by ConnectWise Supported
Autotask PSA Supported
Auvik Supported
BrightGauge Supported
ConnectWise PSA Supported
HaloPSA Supported
Heimdal Endpoint Detection and Response (EDR) Supported
IBM MaaS360 Supported
IT Portal Supported
Liongard Supported
Motileo Supported
N‑able Passportal Supported
OpenText Core Endpoint Protection Supported
Orion Not Supported
ScalePad Lifecycle Manager Supported
Scopable Supported
Setyl Supported
SuperIT Supported

Integrations

Acronis Cyber Protect Cloud Not Supported
Acronis Automation Not Supported
Asio by ConnectWise Not Supported
Autotask PSA Not Supported
Auvik Not Supported
BrightGauge Not Supported
ConnectWise PSA Not Supported
HaloPSA Not Supported
Heimdal Endpoint Detection and Response (EDR) Not Supported
IBM MaaS360 Not Supported
IT Portal Not Supported
Liongard Not Supported
Motileo Not Supported
N‑able Passportal Not Supported
OpenText Core Endpoint Protection Not Supported
Orion Supported
ScalePad Lifecycle Manager Not Supported
Scopable Not Supported
Setyl Not Supported
SuperIT Not Supported
Claim ConnectWise RMM and update features and information
Claim ConnectWise RMM and update features and information
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Claim SolarWinds Patch Manager and update features and information