Fastrax

Fastrax

Ergos Software
+
+

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About

Connect is the Field Service solution that supports your entire service process. It contains a standard software package for your mobile workforce. The basic principle of the Field Service solution is that it uses workflow configuration enabling you to configure multiple service processes. This makes the Field Service solution the mobile software package for service organizations wanting to grow successfully. The Field Service solution has a standard link to your ERP and planning systems so that you can process information directly from the field. Monitor in real-time where your service technicians are, automatically update timesheets and ensure your service technicians have adequate stock at hand the following day. The Field Service solution is safe to use and manage. All connections are secure and all customer databases use standard encryption. You are assured your data is and stays in safe hands.

About

Fastrax is an all-in-one business management solution designed to automate and streamline operations for service companies. With modules for dispatching, accounting, inventory management, and reporting, Fastrax ensures a seamless workflow throughout the business. The software integrates advanced tools like Fastrax TechTrax, which allows field technicians to manage service calls, print invoices, and log work directly from the field. Additionally, Fastrax Inventory uses wireless barcode scanning for efficient stock management, while automatic credit card processing speeds up transaction approvals. Overall, Fastrax enhances productivity, reduces errors, and keeps service companies running smoothly.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses looking for a Field Service Management solution

Audience

Service companies seeking an integrated software solution to automate their operations, manage dispatching, accounting, inventory, and improve field technician performance with real-time tools and seamless workflows

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Sigmax
Founded: 1998
Netherlands
www.sigmax.nl

Company Information

Ergos Software
Founded: 1986
United States
www.ergossoftwareapialbritton.com/solutions.php

Alternatives

Alternatives

Field Force Tracker

Field Force Tracker

Rapidsoft Systems
Miracle Service

Miracle Service

Nexent Innovations
Ai Field Management

Ai Field Management

AI FIELD MANAGEMENT
ExpandIT

ExpandIT

ExpandIT

Categories

Categories

Cleaning Services Supported
HVAC Supported
Plumbing Supported
Service Dispatch Supported
Work Order Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Not Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Not Supported
Order Management Supported
Routing Not Supported
Scheduling Supported
Vehicle Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Not Supported
Preventive Maintenance Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Supported
Task Management Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Connect Field Service and update features and information
Claim Connect Field Service and update features and information
Claim Fastrax and update features and information
Claim Fastrax and update features and information