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About

Conectys is a leading global BPO providing specialized, award-winning solutions that reduce costs and increase speed to market for its clients. The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365. All services are powered by ConectysOS - the company's Contact Center SaaS platform. ConectysOS (an industry-recognized Automation Project of the Year finalist) standard features connect quality monitoring, workforce management and real-time views, all no cost to its clients. For companies across the globe facing challenges like hyper-growth and market disruption, Conectys is a BPO provider that delivers cost reduction and increases the speed of implementation for its clients.

About

Custom neural network trained to triage reported content. For years, social networks have relied on users to report abuse, hate speech, and other types of online harms. Reports are sent to moderation teams who review each abuse report individually. Many platforms receive thousands of reports daily, most of which can be closed without taking action. Meanwhile, reports containing time-sensitive content — suicide threats, violence, terrorism, and child abuse — risk going unseen or not being reviewed until it’s too late. There are legal implications as well. The German law known as NetzDG says that platforms must remove reported hate speech and illegal content within 24 hours — or face fines of up to 50 million euros. Similar laws concerning reported content are being introduced in France, Australia, the UK, and across the globe. With Two Hat’s reported content product Predictive Moderation, platforms can train a custom AI model on their moderation team’s consistent decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a BPO provider to reduce costs and increase the speed of implementation

Audience

Platform owners that need a predictive moderation solution to use trained custom AI models for their moderation teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Conectys
Founded: 2004
United States
www.conectys.com/digital-solutions/

Company Information

Two Hat
Founded: 2012
Canada
www.twohat.com/predictive-moderation-template/

Alternatives

Alternatives

Tisane

Tisane

Tisane Labs
BotCore

BotCore

Acuvate Software

Categories

Categories

Content Moderation Supported

Integrations

Adobe Acrobat Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Kayako Supported
LivePerson Automotive Supported
Microsoft Dynamics 365 Supported
Microsoft Excel Supported
Microsoft Word Supported
OTRS Supported
Salesforce Supported
Zendesk Supported

Integrations

Adobe Acrobat Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Kayako Not Supported
LivePerson Automotive Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Excel Not Supported
Microsoft Word Not Supported
OTRS Not Supported
Salesforce Not Supported
Zendesk Not Supported
Claim Conectys and update features and information
Claim Conectys and update features and information
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