+
+

Related Products

  • LM-Kit.NET
    29 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • UnForm
    19 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website
  • AddSearch
    145 Ratings
    Visit Website
  • TIMi
    68 Ratings
    Visit Website
  • Dialpad Support
    1,607 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • HostZealot
    307 Ratings
    Visit Website
  • ULTATEL
    115 Ratings
    Visit Website

About

Conectys is a leading global BPO providing specialized, award-winning solutions that reduce costs and increase speed to market for its clients. The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365. All services are powered by ConectysOS - the company's Contact Center SaaS platform. ConectysOS (an industry-recognized Automation Project of the Year finalist) standard features connect quality monitoring, workforce management and real-time views, all no cost to its clients. For companies across the globe facing challenges like hyper-growth and market disruption, Conectys is a BPO provider that delivers cost reduction and increases the speed of implementation for its clients.

About

Boost brand engagement in social media by tapping into loyal customers with authentic voices. Increase campaign performance and boost engagement with interactive content, eye-catching images and peer-to-peer conversations. Inject contextually relevant emotional arguments articulating the voices or rare diseases to HCP specialists with social media. Increase campaign performance and boost engagement with interactive content, eye-catching images and peer-to-peer conversations. Inject contextually relevant emotional arguments articulating the voices or rare diseases to HCP specialists with social media.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a BPO provider to reduce costs and increase the speed of implementation

Audience

Companies that want to boost brand engagement across social media

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Conectys
Founded: 2004
United States
www.conectys.com/digital-solutions/

Company Information

LiveWorld
Founded: 1996
United States
www.liveworld.com

Alternatives

Alternatives

Areto

Areto

Areto Labs
BotCore

BotCore

Acuvate Software
OneCause

OneCause

Bonterra

Categories

Categories

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Not Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Not Supported
Sentiment Analysis Not Supported
Social Media Integration Not Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Not Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Social Media Management Features

Automated Publishing Not Supported
Brand Tracking Supported
Content Management Not Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Integrations

Adobe Acrobat Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Kayako Supported
LivePerson Automotive Supported
Microsoft Dynamics 365 Supported
Microsoft Excel Supported
Microsoft Word Supported
OTRS Supported
Salesforce Supported
Zendesk Supported

Integrations

Adobe Acrobat Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Kayako Not Supported
LivePerson Automotive Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Excel Not Supported
Microsoft Word Not Supported
OTRS Not Supported
Salesforce Not Supported
Zendesk Not Supported
Claim Conectys and update features and information
Claim Conectys and update features and information
Claim LiveWorld and update features and information
Claim LiveWorld and update features and information