Concilio

Concilio

Concilio Labs
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About

The intelligence platform that unlocks powerful insights from hotel and guest data. Delight each guest by acknowledging the relationship online and on property. Our proprietary guest scoring systems reveals the real person behind every reservation and their value to the hotel. The Concilio Insight EngineTM uses actionable insights to help you communicate and sell to guests, individually or collectively. Built for modern hoteliers, interact with your data any way you choose. Effortlessly navigate through intuitive dashboards to extract guest personas and segments. Consume guest and reservation data from fragmented hotel systems into a single, comprehensive stream. Enrich your guest profiles with additional insights using proprietary classification and segmentation techniques. Interact with your enhanced data any way you choose from one visually rich, user-friendly interface.

About

IntuitiveStay is a guest feedback and staff performance platform for independent B&Bs, guesthouses and boutique hotels. Not chains. Guests scan a QR code to leave private feedback in under 60 seconds. Low scores trigger instant red alerts. High scores nudge guests toward public reviews. All feedback feeds into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric. Happy returning guests who opt in receive a personalised email inviting them to book direct next time, cutting OTA commission entirely. Monthly anonymous staff surveys detect flight risk before it becomes a resignation. Staff earn a portable EI credential built from real guest nominations. Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hoteliers and businesses seeking a solution to get guest insights and make smarter decisions

Audience

Independent B&Bs, guesthouses and boutique hotels. Restaurants and cafes.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

£34.99
Free Plan - £0.00
HomeHost (For Airbnb owners) £27.99/mo
HomeHost Plus £59.99/mo
Host Plan £34.99/mo
Partner Plan £79.99/mo
Founder Plan £189.99/mo
Additional Properties £25/mo
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Having the ability to catch our hotel reviews before they go live takes a huge pressure off us as small business owners. The dashboard is not overwhelming at all and loved the aesthetics The morning email telling us what happened the previous day is also a nice touch and makes us not feel like we have to check the dashboard all the time. The service signature is amazing, the staff are super excited and it has given them something to focus on whilst also helping our hotel as the staff try much harder

Cons

  • nothing as yet still playing around with it all but will report back if anything found.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Concilio Labs
Founded: 2013
United States
www.conciliolabs.com

Company Information

IntuitiveStay
Founded: 2026
United Kingdom
www.intuitivestay.com

Alternatives

TRACK CRM

TRACK CRM

TRACK Hospitality Software

Alternatives

Reviato

Reviato

EthosLink
For-Sight CRM

For-Sight CRM

For-Sight

Categories

Hotel CRM Supported

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Supported

Integrations

Zapier Not Supported

Integrations

Zapier Supported
Claim Concilio and update features and information
Claim Concilio and update features and information
Claim IntuitiveStay and update features and information
Claim IntuitiveStay and update features and information