Audience

Independent hotels, hotel groups, and hospitality businesses seeking an all-in-one property management solution to streamline operations, boost revenue, and improve guest experiences

About roommaster

roommaster is an all-in-one hospitality management platform designed to simplify hotel operations and boost revenue. Built by hoteliers for hoteliers, it combines PMS, booking engine, channel manager, payments, and AI-powered revenue tools in one seamless solution. With features like direct bookings, real-time updates, easy calendar views, and a guest app, it enhances both staff efficiency and guest experiences. Hotels using roommaster have reported significant gains such as up to 35% revenue growth and faster check-ins with reduced administrative work. The platform integrates with over 100 third-party solutions, making it flexible for any property size or type, from boutique hotels to large resorts. Trusted worldwide for over 30 years, roommaster helps properties focus less on backend complexity and more on delivering exceptional guest service.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 1 User Review

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Company Information

roommaster
Founded: 1995
United States
roommaster.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

roommaster Frequently Asked Questions

Q: What kinds of users and organization types does roommaster work with?
Q: What languages does roommaster support in their product?
Q: What kind of support options does roommaster offer?
Q: What other applications or services does roommaster integrate with?
Q: What type of training does roommaster provide?
Q: Does roommaster offer a free trial?

roommaster Product Features

Hospitality Property Management

Built-in Accounting Supported
CRM Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Single Property Supported
Catering Not Supported
Employee Management Not Supported
Reviews Management Not Supported
Vacation Rental Not Supported

Hotel Channel Management

Restriction Management Not Supported
Promotions Management Not Supported
Kill Switch Not Supported
Rate Management Not Supported
Inventory Management Not Supported
Reservations Management Not Supported

Reservations

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

roommaster Additional Categories

roommaster Verified User Reviews

Write a Review
  • A roomMaster User
    CEO
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Works good for rooms"

    Posted 2020-05-09

    Pros: Works good for rooms and you can configure the settings however you need to accommodate your layouts.

    Cons: You can't track conversions for google ads as they don't have tracking ability.

    Overall: Overall, it works if you don't need extra features. I still dislike how we can't add custom tracking code to track google ads conversions.

    Read More...
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