SnapCall

SnapCall

seampl
+
+

Related Products

  • Repair-CRM
    37 Ratings
    Visit Website
  • CompanyCam
    5,584 Ratings
    Visit Website
  • Resco Field Service+
    4 Ratings
    Visit Website
  • WERX
    35 Ratings
    Visit Website
  • Connecteam
    9,897 Ratings
    Visit Website
  • ArboStar
    564 Ratings
    Visit Website
  • Dispatch Science
    22 Ratings
    Visit Website
  • QuickFee
    2 Ratings
    Visit Website
  • Bidtracer
    39 Ratings
    Visit Website
  • Bookinglayer
    146 Ratings
    Visit Website

About

This is where you manage the whole process and it is the main interface for work orders, inspections, claims management, allocation, progression, and client communication. The system dynamically pushes and receives information to and from other zones or key systems. Complete Service Links clients, networks, and service partner companies so they receive all their work through an online portal. Customer contact and interface systems, plus a comprehensive resource management system that can include spares for third-party service organizations. This system has grown into ‘Complete Service’ with a feature-rich call center interface through to online portals that connect the service cycle together. We have a wide range of clients from mid-size SMEs to world-famous brands. Fixzone commenced business in 1989 as a supplier of programming services. Our early clients included Lombard, NatWest, BAE, and other companies with bespoke programming requirements.

About

Use video chat to connect with online leads and increase sales performance — whether it’s Online Shopping, B2B Sales, or Consulting Business. Reproduce the world-famous Live Video Shopping experience, and provide immersive Product Demo. Initiate Online Consultations without leaving the chat conversation. You no longer need to use a third-party video service provider, the video communication takes place directly without leaving the chat. Regardless of your screen sharing needs (presentation display, technical support), the entire experience happens in a single click and inside chat with the client. All agents can instantly playback their call records immediately after the call is ended. Find all your recordings in our embedded dashboard, even weeks after the call ends. Initiate a live video call within the chat with your client. Enhance collaboration by enabling screen sharing.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes in need of a solution to manage claims and allocation processes

Audience

Businesses searching for a solution to connect with ther customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$29 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fixzone
www.fixzone.com/products/administration-zone/complete-service.php

Company Information

seampl
Founded: 2016
France
snapcall.io

Alternatives

Service Genius

Service Genius

Thoughtful Systems

Alternatives

CMA

CMA

Use CMA
Bria

Bria

CounterPath
FieldTech

FieldTech

Engee IT

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

Mindsay

Integrations

Mindsay
Claim Fixzone Complete Service and update features and information
Claim Fixzone Complete Service and update features and information
Claim SnapCall and update features and information
Claim SnapCall and update features and information